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The Woods at Bear Creek

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3510 Bear Creek Rd, Franklinville, NY 14737-9573
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About

#2 of 2 Specialty lodging in Franklinville
Location
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The Woods at Bear Creek is located on 750 acres of forested hills and meadows in Cattaraugus County, NY. (Just minutes outside of Ellicottville, NY). We are an upscale glamping resort designed to connect and nurture families and individuals in a beautiful nature setting with full service features and activities. Our focus is to provide you with relaxing vacation and getaway experiences that will create lifelong memories for you and your family. bike_riding Turn off the cell phone, add a "Do Not Disturb Sign" to your text messaging, set aside your child's iPad, and explore the tranquility and beauty of Cattaraugus County. Peace and serenity combine with top-notch accommodations and amenities - lots to do and plenty of time to do it ALL; let The Woods at Bear Creek make your weekend getaways and vacations ALL THAT THEY CAN BE! marshmallows Our core values center on family life. Family bonding is easily attained at The Woods at Bear Creek. In addition to experiencing the great outdoors, you can enjoy quiet times in your climate controlled cabin by having a family game night or enjoy sitting by the campfire that we light for you each evening.
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Property amenities
Free parking
Pool
Free breakfast
Bar / lounge
Tennis court
Children Activities (Kid / Family Friendly)
Banquet room
Non-smoking hotel
Restaurant
Breakfast available
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Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Family rooms

Location

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29Reviews1Q+A6Room tips
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Julie T wrote a review Sep 24
3 contributions
This place has potential but is not maintained or run well. We arrived to an abandoned campground—the power had been out for at least a day and no one told us (full disclosure—they called but did not leave VM). There’s no cell service to speak of but when we finally reached the owners we were offered a refund. The power came back on so we stayed. The cabin was very nice but the bed was squeaky. The grass hadn’t been mowed for weeks and there was only one fire ring for about 8 cabins to share. There is a flat top grill at a pavilion for general use but it was filthy. The pool was closed as was the restaurant and store. We paid to rent 2 golf carts because you can’t park at your cabin. Except that everyone but us did park at their cabins and we were the only idiots who followed the rules. We were told pets were welcome and then informed on our arrival of a $40/pet fee. There are alleged 700 or more acres to explore but were never provided a map or saw any paths. We were reprimanded for driving the golf carts on a trail that had obviously been driven on before and was not marked as restricted. The other campers there partied until 3 or 4 in the morning even though we clearly had small children with us. We left for the afternoon and came back to find our golf cart missing and had to cal the owners (we did get it back). All in all, it felt like some kids inherited this campground from their grandparents and have no idea about how much work is involved in maintaining a place like this, and no inclination to do any of the work themselves. Our questions and complaints were answered with excuses about new security that is “not very friendly” and the groundskeepers don’t do a good job. We won’t go back. It’s a shame because in the right hands this place could be amazing. Right now it feels like the set for a horror movie.
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Date of stay: September 2020Trip type: Traveled with family
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Jesus C wrote a review Nov 2019
1 contribution
My main fuss was the food, there was no use of quality ingredients. The portions were poor, and the prices were too high for what you get. The servers were nice at least, but there were many suspicious “hiccups” when it came time to billing. I went down to a restaurant that is at max a 10 minute drive from the camp, Barbara’s Maple Haven. The food is good, their prices and portions are fair and the serving staff is always friendly! It is definitely a better option than the on-site restaurant.
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Date of stay: September 2019Trip type: Traveled with friends
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D K wrote a review Aug 2019
2 contributions1 helpful vote
We went to eat here based on recommendations from family. I’m not sure how they have had good meals and service when our experience was so horrible! We went for prime rib and they were out of it. They offered the strip steak that was 12$ more for a much smaller cut as a substitute. The waitress came back to the table to say they had to substitute porterhouse for one of the two strip steak meals we ordered because they were out of strips. I ordered a drink using coconut rum and after several sips realized it was full of fruit flies. (like 20 not one or two) When the waitress came back to the table we asked for the bill for our appetizers as we were going to leave, she was very apologetic and offered the apps and a round of drinks for free as they didn’t want us to leave when the entries were already started. After appetizers were delivered we had to ask for plates and silverware. Staff was then overheard bashing us for “wanting everything” There were two pasta dishes also ordered, the one with seafood was over cooked and dry. The steaks came out and both were porterhouse. 🤷‍♀️ 75$ a couple later with free apps and a round of drinks this place was a total nightmare and needless to say we won’t be going back and will be contacting the owner!!
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Date of stay: August 2019Trip type: Traveled with friends
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Iguana2018 wrote a review Jul 2019
Grimsby, Canada77 contributions33 helpful votes
The following review of The Woods at Bear Creek I feel is a fair and accurate representation of my recent ex0perience there. I will detail the good and the not so good things that someone could experience. Date Visited: July 5 – 7 The Good: Check-in – The process was fairly smooth and straight forward which is greatly appreciated after a long drive to get to the camp. The grounds - The area is kept clean and well maintained (except for one thing which will be in the not so good portion of this review). The grounds are beautiful and scenic and really make you appreciate the outdoors. The wildlife – Being able to spot deers a couple of times in the wild may not be a big deal but when you live in a city or town it’s exciting to see. The cabin – Was bigger than I expected nice big windows semi-clean and well laid out. The Not So Good Getting around – You are forced to park your car far away from the cabins and use the provided golf carts to get around, this is not a great option, especially when it rains, the seats get all wet and as you know there is no protection from the rain in a golf cart. Forget about driving them at night if you are a mosquito magnet, and the lights on them barely worked well. The grounds – As stated above the one very poorly thought out part of the grounds is where you have to park your golf cart if you have to leave the camp. When it rains the path from the roadway to the grass parking spot gets extremely muddy, not only does your cart have a hard time getting through the mud but it kicks up a ton of mud all over your clothes. You are also forced to walk through this path to leave the parking area, BEWARE, the ground is deceiving and what looks like flat land is a mud puddle and your feet will sink right down into it, I ruined a pair of running shoes this weekend because of it. The option around this is to dangerously jump across a gully which is slippery when wet. The cabin – As others have stated, I can attest to the fact that the beds indeed have mouse dropping on them, now I know this is a cabin and you are in the woods, but one thing to remember here, if the cabin was properly cleaned before we arrived they would have easily seen it. For some reason there are drapes on all the windows except the big window in the bathroom right next to the showers where people can easily see in, no attention to detail. The TV works very poorly, one of the big features is supposed to be a big flat screen TV with Satellite reception, when you can get the TV to work its mostly infomercial channels. Good luck with that! The restaurant – My partner, myself and another couple went there for dinner. We requested an outside table which they said they would move us to when one became available, they never did and many outside tables were available during our whole meal. We even asked and they said there was none available meanwhile people had come and go at those tables. The meal was subpar and the service was slow but the worst part was when it came time to pay the bill, it was one mistake and lie after another. We asked for separate bills for each couple, so instead of just entering our bills separately and then printing them separately they put it all in together and said the computer split the bills incorrectly, that there was no way to split the bills properly, that they had to reboot the computer 3 times and it crashed so the separate bills had to remain split up completely wrong, HUH? Then they tried to rush us to pay one of the bills fast, you see there were extra food charges on that bill that they said was checked (This had happened on a different occasion to the other couple). And finally they tried to keep the portion of the bill that was paid in cash as a tip and charge the whole bill on top of it. There was no apology for any of this and no excuse either. If it wasn’t the only restaurant in the middle of the woods I bet they would not be as busy. The noise – Now people are there to relax and have fun and let loose, I have no problem with that. What I do have a problem with is that from midnight to 3 am there were people racing the golf carts around the cabins, and the kicker is that they stole our golf cart and raced that around too. I found it in the morning crashed into a trailer away from our cabin. Good luck sleeping through that. The price – NOT worth it, they charge a premium because they consider it “Glamping” it’s not even close to glamping and not worth the price you pay. Conclusion – While there are some things that are great, there is a lot that is lacking. NO this is not Glamping, The website says that “We are an upscale glamping resort” No not even close. The website also says “Peace and serenity combine with top-notch accommodations and amenities” Not if you like golf cart races until 3 am and being forced to walk through mud. Do yourself a favor and do your homework and lower your expectations before going to The Woods at Bear Creek. Definitely not worth the price.
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Date of stay: July 2019
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Trip type: Traveled as a couple
Room Tip: Stay somewhere else or lower your expectations and don't expect the promised experience as...
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Shazie2 wrote a review Nov 2018
Moab, Utah7 contributions16 helpful votes
We went to The Woods at Bear Creek with friends for Halloween, A total rip off! For four adults, we spent just over $800 for one night. The cabins were disgusting. Mouse droppings all over -- including in our beds. There was a mouse nest in my pillow. The linens smelled old and musty. The headboard fell off the wall onto our bed. We were provided with a golf cart to get around. Unfortunately, our golf cart had a flat tire. They offered to switch it out for us, but never did. We had to walk to the venue where the bad was playing. The band knew very few songs and only played for a limited time. They took a break and announced they would return but never came back out. The haunted walk in the woods wasn't even haunted because their employees called in sick. At breakfast, half the chaffing dishes were empty. The dinner was the worst. It was suppose to be high end. Three sprigs of arugula, one meatball, stuffed chicken breast, and a shot glass full of cool whip. We left dinner hungry. We left our purses in the cabin when we walked to the venue with the band (had to walk in the rain because our golf cart had a flat tire) and the next day we found mouse droppings in our purses and a leather bracelet gnawed on by the mice. I contacted management the next day to ask for a partial refund. I was promised a call back. I called back three more times, each time being promised a call back. Never happened. On the fourth call, I got a message that the number was no longer in service. Not surprised. Avoid this dump at all costs.
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Date of stay: October 2018
Location
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Trip type: Traveled as a couple
Room Tip: Stay away.
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LOCATION
United StatesNew YorkFranklinville
NUMBER OF ROOMS
18
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Frequently Asked Questions about The Woods at Bear Creek
What are some of the property amenities at The Woods at Bear Creek?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at The Woods at Bear Creek?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Woods at Bear Creek?
Yes, free parking is available to guests.
What are some restaurants close to The Woods at Bear Creek?
Conveniently located restaurants include The Woods at Bear Creek, Frankeez, and Lil's Deli.
Are there opportunities to exercise at The Woods at Bear Creek?
Yes, guests have access to a pool during their stay.
Is The Woods at Bear Creek accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.