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Spent the weekend at the HIE to attend a family wedding. The front desk staff was very personable and helpful. We were given a room on the first floor very close to the lobby and I was a bit skeptical about noise. I must say,...More
Response from Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded December 16, 2015
We very much appreciate your taking the time to review our property. Your feedback is very helpful and we will look into the aesthetic (maintenance) concerns you have mentioned. We were very honored that Santa was willing to come to our property during the busy...More
The hotel is peaceful. It has all the standard equipment and the service you expected. The room was clean and the Jacuzzi was perfect. Just don't forget to bring your own bubble bath next time.
On the down side, the hotel doesn't have any spectacular...More
Thank Cholarit K
Response from Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded December 13, 2015
We appreciate your patronage and your 5 Star review. We are glad you were able to take advantage of our location to Woodbury Commons and the Palisades Interstate Parkway for Black Friday shopping. We hope you will return again for another visit.
We visited West Pont and the FDR home and museum. Very nice spot to stay. Very clean and very quiet. Good breakfast with room. Within a couple of miles of the base and approximately 45 minutes from FRD's home. Ate at the Culinary Institutes college...More
1 Thank ronlear
Response from Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded November 12, 2015
Thank you for the time you took to write a review about our property. We are pleased that you enjoyed your stay and were able to make a trip to the FDR museum and the Culinary Institute during your visit. We appreciate your patronage and...More
Typical Holiday Inn Express with very clean rooms, well thought out lobby. I found the Hotel Check-In Staff to be very personable, helpful, and quick to get a key in my hand...which is very important when you have been driving for 8 hours...they gave us...More
Thank Michael D
Response from Dorothy R, Front Office Manager at Holiday Inn Express Hotel & Suites West PointResponded October 13, 2015
Thank you very much for your kind review. We appreciate your feedback and patronage. We will look into the exterior door entry lock system and work on repairing same. We hope you will be back for another visit soon.
Very close to Wesr Point where we went for a football weekend. Very accommodating
Staff from front desk to,housekeeping to breakfast staff.
Friendly efficient service. Clean and comfortable lobby and rooms. Complete breakfast buffet including bacon and eggs. Inexpensive too.
2 Thank PhiladelphiaSbb123
Response from Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded September 26, 2015
We appreciate your review. We are glad that all departments at our property were accommodating and that you enjoyed your stay and breakfast. We hope you will be returning again soon!
Awards & Recognition
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$152 - $244 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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