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Sheraton LaGuardia East Hotel

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Sheraton LaGuardia East Hotel
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296 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Land O Lakes, Florida
Level Contributor
4 reviews
4 hotel reviews
Reviewed 2 weeks ago

We have long been SPG customers, & always prefer to stay in Sheraton Flushing when we're in Queens, NY. My husband checked in late in this hotel, we reported that night that he had some issues with the a/c that was making some noise, & night lamp flickering, so his sleep was interrupted, considering he's a light sleeper. The night... More 

Helpful?
Thank princess020672
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Princess020672, Thank you for your loyalty to the SPG program and for choosing to stay with us whenever you are in flushing. I appreciate you taking the time to share your feedback. I am disappointed to hear that not everything was working 100% upon check and not remedied in a timely manner. I am, however, glad that Joel and... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

I'm a little surprised that I got lounge access even as a spg gold. And the view from the lounge is beautiful at night, I cannot stop watching planes taking off and landing(For some reason, I always enjoyed it). The food is mediocre though. The room is pretty quiet and dark, very good for sleep. The only cons is that... More 

Helpful?
Thank Cong L
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Cong L., Thank you for taking the time to write a review. I am glad to hear that you enjoyed the club lounge and found the room comfortable to sleep. I too l enjoy watching the planes take off and land. Your comments on the food and the shower head are appreciated. It is through feedback, like yours, that... More 

New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 29, 2016

I won the Queens Tourism contest to dine at the lower level hotel restaurant. The service was excellent. Everything can be shared. We ordered from the Asian menu selections. We started with crispy duck rolls and jasmine tea pork ribs. For mains we shared Chicken in a Clay pot and Prawns with Lotus root. Both were excellent. I selected the... More 

Helpful?
Thank libby4G
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Libby4G, Thank you for taking the time to share your experience in our restaurant. I am happy to hear that, as a contest recipient, you enjoyed your winnings. I will certainly share all of your wonderful feedback with our restaurant team. I hope we have the pleasure of having you dine with us again soon. With Warm Regards, Ed... More 

Avon, Oh
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 23, 2016

I stayed here for nearly a month while I was working the US Open Tennis Tournament nearby. The hotel was clean, the staff was friendly, and my room was clean, quiet, and comfortable. I had a good experience overall, even though I didn't spend a whole lot of time at the hotel because I was busy working the tournament. The... More 

Helpful?
Thank Cleveland926
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Cleveland926, Thank you for taking the time to post a review. I am happy to hear that your overall experience at our hotel was good especially since you were our guest for an extended period of time. We accommodate quite a few people that work the US Open every year and it is our goal to assure their stay... More 

Level Contributor
220 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed September 21, 2016

We stayed here because of the shuttle to the US Open. We were really surprised to find the hotel nestled among a true Chinatown neighborhood. The hotel itself has an Asian theme and also a shopping concourse with Chinese shops and a lovely Chinese restaurant. Our suite was spacious and comfortable with just a touch of Asian style decor. Usually... More 

Helpful?
Thank roxieontheroad
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Roxieonthroad, Thank you for writing a review. I am glad that you were comfortable staying with us and enjoyed our hotel and the surrounding neighborhood. I hope you enjoyed the US Open which never seems to disappoint. I hope we have the pleasure of having you stay with us again and if you plan on visiting for next year’s... More 

Enfield, Connecticut
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 4, 2016

Great location for attending the US Open. This was our first time attending and we had a great experience. How can you go wrong with the shuttle service to and from, the daily print out of the tournament schedule and a t-shirt to boot. We found the staff very friendly. Yes the room may be a little aged, but we... More 

Helpful?
Thank Jaimye L
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Jaimye L, Thank you for taking the time to post a review on TripAdvisor. I am glad to know that you enjoyed our hotel, our services and our location. The US Open is a great experience and I am glad to know that we were able to add to your enjoyment of the tournament. I hope we have the... More 

1 review
Reviewed June 22, 2016

I have stayed in Sheraton LaGuardia East Hotel last year around this time for the graduation trip with my family. We are excited to visit Queens as it is near to Manhattan. However, I still remember how terrible this hotel service and infrastructure were like even if an year has been passed. 1) Internet Wifi - I had to pay... More 

Helpful?
Thank Hyesoo Joanne Y
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Hyesoo Joanne Y, I am sorry to hear that you were less than satisfied with your recent stay with us. Thank you for taking the time to post a review. Your feedback is valuable to us as it affords us the opportunity to see what we are doing well and where we need to focus more attention. With Warm... More 

Boston, Massachusetts
1 review
Reviewed May 30, 2016

Stayed in a standard guest room with 2 full size beds. After making the reservation via Tripadvisor/getaroom, I sent an e-mail directly to the hotel. I requested for a room on the higher floor and also request for complimentary slippers. The hotel staff replied my e-mail via phone and e-mail very quickly (within 24 hour). I am amazed by the... More 

Helpful?
Thank JessC95
Hotel_GM72, Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear JessC95, I am happy you enjoyed our hotel and your interactions with our team were memorable. It is unfortunate that you did not find the bed to your liking but I am glad that you appreciated all of the other amenities. Thank you for taking the time to share your experience and for you loyalty to the Starwood Preferred... More 

Alexandria, Virginia
Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed May 28, 2016

This place wasn't completely awful, and the staff were perfectly nice. But I wouldn't look forward to staying here again: 1) Immediately upon entering my room, I noticed a weird moldy smell. After reading reviews of other guests, I realize it must have been old cigarette smoke. This is just gross, one of the cardinal sins of hostelry. I still... More 

Helpful?
Thank erghammer
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear Erghammer, Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet your expectations. All feedback, both positive and not so positive, are welcomed tools which we share internally and are an important part of our ongoing effort to deliver excellent service and value. With Warm Regards, Ed S.... More 

Akron, Ohio
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 17, 2016 via mobile

Stayed here for a seminar. Hotel room average, large windows, bathroom rather small. Had issues with WIFI, slow and had restrictions. Also had problems with bathroom lights...bulb out above mirror and the room had a broken motion detector that would turn on in bathroom without anyone in bathroom; this kept happening at night so I had to keep bathroom door... More 

Helpful?
Thank lizB71_11
Hotel_GM72, General Manager at Sheraton LaGuardia East Hotel, responded to this review

Dear LozB71_11, Thank you for writing a review. I am pleased to hear that you were satisfied with your room and our airport shuttle service. I can appreciate your frustration with not everything working 100% in your bathroom. Please accept my apologies for the inconveniences that created for you. We have pre-arrival systems in place to notice and rectify anything... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Enjoy a warm welcome at the beautiful Sheraton LaGuardia East Hotel. Located in Chinatown, Queens, our hotel is just 3 miles away from the LaGuardia airport, accessible by our complimentary shuttle. ... more   less 

Additional Information about Sheraton LaGuardia East Hotel

Address: 13520 39th Ave, Flushing, NY 11354-4450
Location: United States > New York > Queens > Flushing
Price Range: $233 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton LaGuardia East Hotel 3.5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Sheraton Flushing
Flushing Sheraton
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Questions & Answers

Questions? Get answers from Sheraton LaGuardia East Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It's fun to have a view of planes taking off and landing at LGA”
 of 5 bubbles roxieontheroad, Sep 21, 2016 | Read review
“Higher floor is more quiet. Lobby can be a bit noisy.”
 of 5 bubbles JessC95, May 30, 2016 | Read review
“if you have to stay here, get away from the elevator bay”
 of 5 bubbles erghammer, May 28, 2016 | Read review
“Far from the elevator and higher floor”
 of 5 bubbles 519edithk, May 10, 2016 | Read review
“Stay on club floor and hopefully the black grouting issue will be corrected.”
 of 5 bubbles 192valeriep, Jan 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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