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Hyatt Place Flushing/LaGuardia Airport

Traveler (154)
Room & Suite (56)
Dining (24)
Certificate of Excellence

About

#1 of 18 hotels in Flushing
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Our brand new, ultramodern 168 room Hyatt Place Flushing/LaGuardia Airport hotel is built atop three-glass levels of world class retail shopping, a variety of ethnic and American restaurants, a separate office condominium tower and 43 luxury furnished residential condominiums. Exclusively accessible only to hotel guests, the hotel will also feature an expansive roof-top outdoor garden, indoor swimming pool and restaurant & lounge with spectacular panoramic views of the Manhattan skyline.
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Property amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Pool
Restaurant
Business Center with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business

Location

Full view
98Great for walkers
Grade: 98 out of 100
204Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
777Reviews
30Q+A
100Room tips
Traveler rating
  • 495
  • 182
  • 45
  • 24
  • 32
Time of year
Traveler type
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  • English
Popular mentions
The room was nice and clean, bed is very comfortable, reception was very helpful, but the reason i came to this Hyatt is the location and breakfast, the breakfast was under par, it was the worst breakfast buffet i have ever been to. It used to be real good in the past, i don't
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I hope your service get better. And I am not seeing my rewards ?why ? Horrible customer service. Good location. 2nd time staying at this place. I was here 4 years ago it was good service. Looks like you done a wonderful job to bring the service down to the ground.
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Review collected in partnership with Hyatt Hotels
Response from Elliot E, General Manager at Hyatt Place Flushing/LaGuardia Airport
Responded 3 days ago
We appreciate the feedback. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that we didn't meet your expectations. Your happiness and satisfaction are important to us so we'll be addressing your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to demonstrate the high-caliber service we're capable of sharing with our guests.
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Booked this hotel for a business trip and requested for a pre-check in a week prior. When are arrived at 3PM the day of reservation, we waiting for more than an hour for the room to be cleaned. Once we get the keys to the room, noticed that body lotion and shower cap are not
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Review collected in partnership with Hyatt Hotels
Response from Elliot E, General Manager at Hyatt Place Flushing/LaGuardia Airport
Responded 4 days ago
We appreciate the feedback. We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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I have been off for awhile but they didn't forget any of my special requests. Always very accommodating and friendly. After a long day I always get a food night sleep here. Location Is great and still my favorite hotel.
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Review collected in partnership with Hyatt Hotels
Response from Elliot E, General Manager at Hyatt Place Flushing/LaGuardia Airport
Responded 6 days ago
Thanks for sharing the excellent review with us! We're so glad that you had an exceptional experience with us from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon! Have a lovely day!
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It’s very loud and at night has vibration sounds around, the air conditioned is very loud. I found large dirty stain on the cover sheet and other people’s hair and fake eye lashes on the bed. Please bring your own body wash, they only have tiny soap. Not worth it for the price
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Review collected in partnership with Hyatt Hotels
Response from Elliot E, General Manager at Hyatt Place Flushing/LaGuardia Airport
Responded 1 week ago
Dear Guest, we appreciate the feedback. We're deeply disappointed you had such challenges during your time with us. We regret that your room wasn't refreshed properly. We hold ourselves to a much higher standard so we'll address your concerns with our team to help us rectify these problems moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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PRICE RANGE
$258 - $485 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkQueensFlushing
NUMBER OF ROOMS
168
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