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Craftsman Inn

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142 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Buffalo, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We had to be in Dewitt for an event and discovered this hotel when searching online for a nearby facility. What a pleasant surprise! We loved everything about the hotel, including our meal at the Limestone Restaurant next door. The layout made the experience seem more like a getaway or retreat -- not the usual cookie cutter type hotel chain.... More 

Helpful?
Thank vizualmart
East Patchogue, New York, United States
Level Contributor
20 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Pleasant and comfortable rooms and common areas. Stickley-style furniture throughout. Room and bathroom were clean and spacious. Door trim was worn in places and could use some touch-up. Windows opened wide, a nice feature in my book. The refrigerator was not in the cabinet where the one it replaced - the empty fridge cabinet was a defect in an otherwise... More 

Helpful?
Thank Chris P
Mississauga
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very friendly and helpful staff. Two handicapped rooms we requested were conviently located side by side, just off the lobby. Only complaint was the rooms had very old televisions, with small print remote controls. This made it very difficult for one party who were both visual impaired. The restaurant was very nice, food great, especially the salmon, but slow in... More 

Helpful?
Thank Isabel I
A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago via mobile

This is obviously what was a very nice hotel about 15 years ago. It is still very clean & the staff is friendly and efficient. Could it be updated? Yes, but it's the only hotel we could find in this suburb, & it was more than sufficient. Great lobby, good chocolate chip cookies, and a clean, comfortable place to sleep.... More 

Helpful?
1 Thank A TripAdvisor Member
Eden, New York
1 review
4 of 5 stars Reviewed August 16, 2016 via mobile

The Craftsman Inn was a lovely place to stay. My husband and I had a quick overnight stay. The front desk staff were very nice, the bed very comfortable and the room quiet and peaceful. The air conditioner was noisy but we only had to use it a short time. I would recommend staying here, but perhaps not on a... More 

Helpful?
Thank lcpace2u
RandyMalone, Manager at Craftsman Inn, responded to this review

Thank you for staying with us and taking the time and energy out of your busy day to share your experience with us and recommending us to other travelers. We are glad you and your husband had a lovely stay and enjoyed our comfortable rooms and friendly staff. Please accept our apology for the noisy air conditioner and any inconvenience... More 

Paramus, New Jersey
Level Contributor
106 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed July 28, 2016

When moving our daughter into college we found this gem. The rooms are extremely comfortable. The staff is very helpful. The location is easy to get to and access to the highways are very easy . They also have rooms that are pet friendly which is extremely nice

Helpful?
Thank Jacqueline R
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank You for the lovely comment about our staff. They genuinely are kind and eager to help. And thank you for mentioning our great location- a comfortable neighborhood setting with great shopping right across the street, but as you say, easy access to the highway and 15 minutes from downtown! More 

New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 29, 2016 via mobile

Here for a nearby wedding. Helpful, friendly front desk staff. Maintenance needs to be improved: hallway and room carpets are stained, bed skirt ripped and not too clean, a/c in friend's room completely nonfunctional and ours very noisy, drapes hanging off rod. Bed comfortable enough. Property restaurant terrible (see separate Limestone Grille review). I would not recommend or return.

Helpful?
1 Thank NYtraveler_90_12
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank you for taking the time to offer your critique of your stay. Our apologies for the shortcomings that you mention. You are correct that we had a perfect storm of weather conditions this past weekend that saw several of our room air conditioning units under-perform or, as in your case, vibrate as they strained to keep up. Fortunately we... More 

Travelers are raving about these Fayetteville hotels

Vestal New York
Level Contributor
177 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed May 18, 2016

This is an older dated hotel, with large pleasant suite rooms in the building containing the restaurant. Bed very comfortable, living room very spacious with couch, coffee table and chairs. We had a party to attend in Manlius so it was much more convenient than staying in Syracuse. Otherwise not much around hotel. Plenty of free parking. Just a few... More 

Helpful?
1 Thank stangina
RandyMalone, General Manager at Craftsman Inn, responded to this review

Our thanks for the kind words. Our location in the Eastern suburbs allows our guests to be downtown in 15 minutes, and at Green Lakes in 5! And we do have great shopping and dining right across the street from The Craftsman, as well as our restaurant,as you mentioned, The Limestone Grille. We hope to see you back! More 

Troy NY
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 15, 2016 via mobile

We have stayed at this property before, and I'm not sure why these little things bothered me this time? Things like no coffee left in the am, no ice in the ice machine (not to mention a very lousy location to find!), no ironing board in room, cumbersome keys, etc. but a mediocre stay in an otherwise nice hotel, on... More 

Helpful?
Thank gcorbust
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank you for taking the time to give us your feedback. Your heading says it all; the details of your stay are what creates the lasting impression. I will share the points you make with our staff, and we will be sure to use them to improve. I do apologize for the ice machine in your area going down during... More 

Centerville, Massachusetts
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 2, 2016 via mobile

I was somewhat concerned because of the mixed reviews of this property but I was delighted with our suite which had been renovated recently. The restaurant on site the Limestone Grill was also excellent for dinner and breakfast with the service outstanding.

Helpful?
1 Thank Rosemary02632
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank you for giving us the opportunity to take care of you. While there have been concerns in the past, the age and wear of the property that generated the vast majority of the mixed reviews are being addressed.And there are more improvements to come! We hope to see you back! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Limestone Grille
Limestone Grille
Cuisines: American
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The American Arts and Crafts Movement blossomed at the turn of the 20th century on the tree lined streets of peaceful villages in upstate New York. The movement was a personal and architectural revolt against the ornateness of the Victorian style. This Movement sparked a period of design characterized by simplicity, honestly and integrity. Here in Fayetteville, Leopold and John George Stickley created Arts and Crafts furniture using innovative construction techniques which have endured as hallmarks of the Movement. The Craftsman Inn is dedicated to these Craftsman ideals. Look around, the designs that inspire the building, the chairs and tables, the lighting and pictures, all evoke that ideal. Our Limestone Grille was launched in 2008 as the heir to our more stately Craftsman House. The Limestone reflects the 21st century evolution of these concepts as once again a desire for a simpler, truer,more authentic approach becomes prevalent. Our dining room and lounge reflect clean, Mission style design but with warm colors, classic furnishings, and contemporary appointments. Our service staff and bartenders provide friendly yet attentive service, knowledgeable without being presumptuous, helping to create the sense of relaxed comfort we all seem to miss so much of the time. That end result is what inspires us to do the best we can. ... more   less 

Additional Information about Craftsman Inn

Address: 7300 E Genesee St, Fayetteville, NY 13066-1342
Location: United States > New York > Finger Lakes > Fayetteville
Price Range: $102 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Craftsman Inn 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Craftsman Hotel Fayetteville
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