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Woodcliff Hotel and Spa

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Traveler (142)
Room & Suite (66)
Pool & Beach (8)
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Overview
  • Excellent58%
  • Very good26%
  • Average9%
  • Poor3%
  • Terrible4%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (569)
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322
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All reviewsexecutive roomrochester areahole golf coursewedding nightoutdoor poolchocolate covered strawberriescouples massagebreakfast buffethot tubeastview malltwo queen bedsrochester nymini fridgehorizons restaurantfitness centergreat roomnew york
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1 - 5 of 564 reviews
Reviewed 1 week ago

This was my 2nd stay in the Woodcliff Hotel and its a great place. I was upgraded to the Loft Suite on the 6th Floor. It was simply amazing. Great location and great service. My only critisism is at breakfast you have to pay extra...More

Thank Nick M
Reviewed 1 week ago

We love to visit the Horizons Lounge to people watch and also, on Friday nights, to listen to the Gap Mangione band. We have come for years during wind, snow, sleet, hail and ice, and it's ALWAYS a wonderful time.

Thank noonenca9
Reviewed 2 weeks ago

This is the fourth or fifth time we have stayed at this hotel for an overnight so that we can be at the Museum of Play early the next morning. It's roomy enough. The pool is nice. Usually there are other families doing the same...More

Thank Elizabeth M
Reviewed 2 weeks ago via mobile

I scheduled a Saturday appointment for a couples massage a few days in advance. I gave them all info as well as a credit card to keep on file. When I show up for the appointment, they have not record of my appointment. Meanwhile, I...More

Thank amandatoscano481
Response from Corey D, General Manager at Woodcliff Hotel and SpaResponded 3 days ago

Dear Amanda, I am extremely disheartened to hear of your recent experience. What you encountered is not typical nor up to our level of expectations. I have personally spoken with our Spa Manager about our booking procedures to ensure we are consistent across all of...More

Reviewed 4 weeks ago

Nice, spacious & clean room. Gracious & helpful hotel staff. Beautiful hotel w/ indoor-outdoor pool, weight & exercise rms, saunas, etc. Convenient parking and easy access to thruway. Hope to visit their SPA during our next visit.

Thank cally2018
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$168 - $246 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$168 - $246 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (142)
Room & Suite (66)
Pool & Beach (8)
Dining (5)
Business Center & Event Rooms (1)
Questions & Answers
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Scot A
April 4, 2018|
AnswerShow all 5 answers
Response from Corey D | Property representative |
Good Morning, We have refrigertors in each room, however they are not stocked. We do have in-room dining available for any drinks you may want.
0
Votes
flybar1431
October 10, 2017|
AnswerShow all 3 answers
Response from Gary H | Reviewed this property |
Yes there is airport service.
0
Votes
BOSS F
April 26, 2017|
AnswerShow all 5 answers
Response from stmayhem | Reviewed this property |
There's really not much difference: bathrobes are provided in the executive rooms, some minor improvements to the bedding, a free breakfast, etc. If you're looking for a significant upgrade, you'd want to consider looking... More
1
Vote
Room Tips
"Do not press the setup on the remote control."
Read review
"When driving, the location at 199 Woodcliff Dr. Is away from the NY Thruway and quiet."
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"Many of the rooms have beautiful views."
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"nothing I can think of."
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