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Hampton Inn White Plains / Tarrytown

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Hampton Inn White Plains \/ Tarrytown
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565 Reviews from our TripAdvisor Community

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Showing 557: English reviews
Elmsford, United States
2 of 5 stars Reviewed 3 days ago NEW

Old hotel that sorely needs updating. Limited trash cans in rooms, problems with cable TV, paint peeling in bathroom, one elevator disabled, pool closed due to maintenance, very loud A/C unit in room during very hot stay, expensive. Will not stay here again.

Review collected in partnership with Hampton

Helpful?
Thank C L C
Chelsee M, Front Office Manager at Hampton Inn White Plains / Tarrytown, responded to this review

I would like to thank you for your recent stay with us. I do apologize for the issues you encountered during your stay. We are currently undergoing renovations with intentions to have our guests have a more pleasant stay. I will be sure to share this with my maintenance department in order to prevent this from happening to other guests... More 

Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed 4 days ago NEW

Elevators did not work. Pool was closed. No help from staff. You would think staff would help you bring luggage to room since elevators were not working. No help at all. Nor did they offer a discount due to all the inconveniences.

Review collected in partnership with Hampton

Helpful?
Thank travisb785
Chelsee M, Front Office Manager at Hampton Inn White Plains / Tarrytown, responded to this review

Thank you for your recent stay with us. I do apologize for the inconvenience during your stay. We are currently still undergoing renovations which is effecting our elevator and pool usage. I hope that you will consider staying with us again in the near future for a more pleasant experience and customer service. Thank you for your feedback. Sincerely, Chelsee... More 

Troy, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Good location, though the parking is a bit wonky. Very pleasant staff. Nice breakfast. Clean rooms. Power went off three times while I was there for no apparent reason. Housekeeping and maintenance very attentive to needs.

Review collected in partnership with Hampton

Helpful?
Thank KellyOS127
Chelsee M, Front Office Manager at Hampton Inn White Plains / Tarrytown, responded to this review

Thank you for your recent stay with us! I do apologize for the power outages during your stay. It is usually do to the Village doing work and some times affects us. I appreciate your feedback on our customer service and amenities. I hope to welcome you back soon! Sincerely, Chelsee Marshall Front Office Manager More 

Queensbury, United States
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

The quality, service and cleanliness is disgusting!! I will stay in a Marriott the next time. Dirty tub, burn hold in light...obviously a safety hazard. Broken mirror in bathroom. When asking for more towels we were told they didn't have any. They were in the wash. No pool when the pool was promised to be done by the time of... More 

Review collected in partnership with Hampton

Helpful?
Thank Shannon J
Chelsee M, Front Office Manager at Hampton Inn White Plains / Tarrytown, responded to this review

Hi Shannon, Thank you for your recent stay with us and your feedback. I do apologize that you did not have a pleasant stay with us. I will share this with my team in order to prevent these issues from happening with out future guests. I appreciate your feedback. Sincerely, Chelsee Marshall Front Office Manager More 

Mechanicsburg, Pennsylvania
1 review
2 of 5 stars Reviewed 6 days ago NEW

Not very good customer service. Pool was still closed. Toilet overflowed. Took all day to get housekeeping to come. Tv kept losing signal and they never did come to fix it. Unwatchable. Breakfast was decent.

Review collected in partnership with Hampton

Helpful?
Thank barrysB1268XX
Chelsee M, Front Office Manager at Hampton Inn White Plains / Tarrytown, responded to this review

Thank you for your recent stay with us. I do apologize for the poor service you encountered during your stay. I do hope that you will give us a second chance in staying with us so that we may properly execute our services. Currently our pool is still under renovations. Please do not hesitate to contact me when making your... More 

West Chester
Level Contributor
274 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 1 week ago

I don't ask for much in a hotel, and this Hampton gave it all to me. Quiet, clean, good air conditioning, plenty of places to plug-in, hot shower, and fast internet. My room backed-up to a rock cliff, so that was nice & quiet. Internet speed rarely interrupted my viewing of Amazon Prime. AC worked so well I was almost... More 

Helpful?
Thank PAMan804
Chelsee M, Front Office Manager at Hampton Inn White Plains / Tarrytown, responded to this review

I would like to thank you for your recent stay with us. I am happy that we were able to give you everything you wanted in a hotel to make you feel at home. I do hope to welcome you back to our property in the near future. Thank you so much for your feedback! Sincerely, Chelsee Marshall Front Office... More 

1 review
5 of 5 stars Reviewed 1 week ago

The complimentary 0breakfast was fabulous. I loved the complimentary shuttle offered to anywhere within a four mile radius. The beds were comfortable. The AC and heating system were superb. The staff was wonderful. The free coffee and tea all day were great.

Review collected in partnership with Hampton

Helpful?
Thank Shayma S
Chelsee M, Front Office Manager at Hampton Inn White Plains / Tarrytown, responded to this review

Hi Shayma, I would like to thank you for your recent stay with us! I am happy to know that you had an excellent stay and enjoyed all of our guest amenities. I hope to welcome you back to our property in the near future. Thank you so much for your feedback. Sincerely, Chelsee Marshall Front Office Manager More 

McKinney, United States
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

An okay location for 1 or 2 nights. Needs some help with updating colors to make brighter. Gloomy feeling when in the lobby. Room needs updating and i didn't want to sit on the chair in room. Pillows had bit of an oder to them.

Review collected in partnership with Hampton

Helpful?
Thank Robert S
Chelsee M, Front Office Manager at Hampton Inn White Plains / Tarrytown, responded to this review

Hi Robert, I would like to thank you for your recent stay with us. I do apologize for the gloomy feeling in the lobby. We are currently renovating our hotel and hoping to make our guests' first impression a great one. Our lobby is awesome around the holidays with all of the decorations so I hope to welcome you back... More 

Cranston, Rhode Island
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I have now stayed in this particular Hampton Inn twice. Both times we needed to be at the Bronx Zoo for an early morning 5K and needed to stay within easy driving distance. The zoo was an easy 20 minute ride. As far as the hotel goes, we really like this Hampton Inn. The staff has always... More 

Helpful?
Thank relaxabit
Chelsee M, Front Office Manager at Hampton Inn White Plains / Tarrytown, responded to this review

Thank you for your recent stay with us! I am happy to hear that we are your hotel of choice to get to and from the Bronx Zoo for your 5k. Thank you for the wonderful feedback on our amenities and customer service. I hope to welcome you back to our property soon! Sincerely, Chelsee Marshall Front Office Manager More 

Cape Coral, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

First of all we had made the reservation for a King Room and when we got to the room it was a Queen which was not mentioned to us. I went to get ice and ask about the room, the ice machine on our floor didn't work and I couldn't find anyone at the front desk. There were not cabinets... More 

Review collected in partnership with Hampton

Helpful?
1 Thank James W
Chelsee M, Front Office Manager at Hampton Inn White Plains / Tarrytown, responded to this review

Hi James, I apologize that you were unhappy with your recent stay with us. I will share this with my team to avoid issues like this from occurring again in the future. I do hope you will reconsider staying with us so that we can provide a better experience for you. Please do not hesitate to contact me if you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hampton Inn White Plains / Tarrytown

Address: 200 West Main Street, Elmsford, NY 10523
Location: United States > New York > Westchester County > Elmsford
Price Range: $120 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn White Plains / Tarrytown 2.5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Hampton Inn White Plains / Tarrytown Hotel Elmsford
Hampton Inn Elmsford
Elmsford Hampton Inn
Hampton Inn White Plains / Tarrytown Elmsford, NY - Westchester County
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