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La Quinta Inn & Suites Elmsford

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540 Saw Mill River Road, Elmsford, NY 10523
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285 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Los Angeles, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Chose this hotel as it is the closest to NY Med where my son is studying. Layout of the hotel in terms of room location is odd and inconvenient. Breakfast wasn't great. It's not really worth the price and I doubt I would stay here again.

Review collected in partnership with La Quinta

Helpful?
Thank Marivic S
New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was basic and clean, and I had no problems with the customer service. Breakfast was fine, with make-your-own-waffles, pastries, bagels, and hard-boiled eggs. My only complaint was the thinness of the walls between rooms - I could hear the next door family's conversation as clearly as if there weren't any walls between us.

Helpful?
Thank jbak88
1 review
2 of 5 stars Reviewed June 7, 2016 via mobile

First of all, there is little point in having a pool if it is only open from 4 PM to 9 PM. This is apparently due to the time that the lifeguard is on duty, something rather unusual to find in a hotel. Apparently the hours are being extended from 3 to 10. But as most other hotels have pools... More 

Helpful?
Thank Stephen Z
LQ7705GM, General Manager at La Quinta Inn & Suites Elmsford, responded to this review

Good Afternoon, Thank you for taking the time to share your comments. Westchester county does require that we have a lifeguard when our pool is open. I am happy to say that we are extending our pool hours beginning Monday June 13, 2016 to 2:00 pm - 10:pm. I apologize for the smoke odor that you experienced, we are in... More 

Travelers are raving about these Elmsford hotels

Sinking Spring, Pennsylvania
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 3, 2016

Desk clerk was courteous and had our keys ready for us. Not the easiest place to find your room. People were standing at the doors outside the property smoking. Started taking some bags into the room and the room could have been better. No information was available about the room or locations for anything we might need. I tried calling... More 

Helpful?
Thank Rosemarybh910
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Elmsford, responded to this review

Thank you for your review. I am extremely sorry that your stay was not up to standards. Your comments are definitely very disconcerting, and I am sorry that you had to go through this. I will make sure your comments are shared with our management staff, to ensure that this does not happen again. We hope you will give us... More 

Level Contributor
102 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed May 23, 2016

Horrible customer service relationship! Pool opened 2 1/4 hours late and the hotel was NON smoking but the halls and room smelled like cigs! The breakfast seemed to be more for the staff the guests! A staff member was making her breaKFast for about 10 minutes and then I realized she was the front desk person! tHEY TOOK DONE THE... More 

Review collected in partnership with La Quinta

Helpful?
Thank jes64
LQ7705GM, General Manager at La Quinta Inn & Suites Elmsford, responded to this review

Thank you for sharing your comments, this helps us improve upon our service. I have spoken to the lifeguard company regarding the lateness of the guard, and have been assured that this was an isolated incident, and they are developing a backup plan for the future just in case a guard calls out sick again. Please feel free to contact... More 

Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed May 19, 2016

I am using this hotel for more than 25 years and I feel very comfortable. This is a very good hotel to stay with your family and friends during vacations or business days. The environment is very good and the personnel are very friendly.

Review collected in partnership with La Quinta

Helpful?
Thank Norberto T
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 15, 2016 via mobile

Nice people there..was in town for a basketball tournament my daughter left her bag with her stuff in the lobby went there in the morning they had her stuff behind the counter. Rooms were ok free Wi-Fi . Breakfast was good yhey had waffle maker . Would definitely recommend staying here.

Helpful?
Thank Douglas C
Commack, NY
Level Contributor
144 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed May 6, 2016

Everything I want in a hotel is here, as well as an indoor pool and a breakfast bar. I was looking for a hotel just overnight, and this La Quinta met my expectations and price point. The night I was here several big trucks were parked in the lot, and the guys at breakfast seemed to be tradesmen. I say... More 

Helpful?
Thank AngusMacTavish0
Local, United States
1 review
3 of 5 stars Reviewed May 5, 2016

Beds sloped to middle, telephone message system befuddled me as no one answered when the message button was pressed to retrieve messages. Staff very pleasant. Note that the hotel is not in White Plains, despite the name.

Review collected in partnership with La Quinta

Helpful?
Thank Scott D
Rome, New York
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 3, 2016

Well maintained and newly remodeled at a good price for Metro NYC area. Nice continental breakfast. Clean, well appointed rooms, good desk/computer area and lounger chair. Modern TV and cable with ShowTime included

Review collected in partnership with La Quinta

Helpful?
1 Thank Ray T
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Elmsford

Address: 540 Saw Mill River Road, Elmsford, NY 10523
Location: United States > New York > Westchester County > Elmsford
Price Range: $126 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Elmsford 2.5*
Number of rooms: 98
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Also Known As:
La Quinta Inn & Suites Elmsford Hotel Elmsford
La Quinta Inn And Suites Elmsford
La Quinta Elmsford
Elmsford La Quinta
La Quinta Inn & Suites Elmsford NY - Westchester County
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