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La Quinta Inn & Suites Elmsford

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La Quinta Inn & Suites Elmsford
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288 Reviews from our TripAdvisor Community

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Showing 284: English reviews
bronx, United States
1 review
5 of 5 stars Reviewed 1 week ago

Experience was great. Never been here before but I did a romanic get away for my husband and I and it was nice and peaceful. I was able to check in an hour early without an extra fee which was accomodating b/c this was a surprise for my hobby, so I was able to check-in and get everything in the... More 

Review collected in partnership with La Quinta

Helpful?
Thank Shirelle C
LQ7705GM, General Manager at La Quinta Inn & Suites Elmsford, responded to this review

Thank you for taking the time to share your experience. It is our goal to provide a great stay to all of our guests. I am glad that we met your expectations and that you had a great weekend. We look forward to your next visit with us. Rich O More 

New Castle, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 2 nights with our 2 dogs. The room was a decent size and the bed was comfortable. Plenty of hot water, but the tub drain kept sticking closed. Walls of the shower were split in 2 places. Overall a decent place and the staff was quite nice.

Review collected in partnership with La Quinta

Helpful?
Thank wecodanes
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The stay at this location was great except for the horrible smell of marijuana on the for we were staying on. Whoever was smoking it was also burning incense. Aside from that be bed/pillows were extremely comfy. The place was kept clean. Breakfast provided daily was yummy and the area was clean also. Upon arrival we were allowed to check... More 

Helpful?
Thank Deidre T
Los Angeles, United States
1 review
3 of 5 stars Reviewed June 28, 2016

Chose this hotel as it is the closest to NY Med where my son is studying. Layout of the hotel in terms of room location is odd and inconvenient. Breakfast wasn't great. It's not really worth the price and I doubt I would stay here again.

Review collected in partnership with La Quinta

Helpful?
Thank Marivic S
New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 19, 2016

The room was basic and clean, and I had no problems with the customer service. Breakfast was fine, with make-your-own-waffles, pastries, bagels, and hard-boiled eggs. My only complaint was the thinness of the walls between rooms - I could hear the next door family's conversation as clearly as if there weren't any walls between us.

Helpful?
Thank jbak88
1 review
2 of 5 stars Reviewed June 7, 2016 via mobile

First of all, there is little point in having a pool if it is only open from 4 PM to 9 PM. This is apparently due to the time that the lifeguard is on duty, something rather unusual to find in a hotel. Apparently the hours are being extended from 3 to 10. But as most other hotels have pools... More 

Helpful?
Thank Stephen Z
LQ7705GM, General Manager at La Quinta Inn & Suites Elmsford, responded to this review

Good Afternoon, Thank you for taking the time to share your comments. Westchester county does require that we have a lifeguard when our pool is open. I am happy to say that we are extending our pool hours beginning Monday June 13, 2016 to 2:00 pm - 10:pm. I apologize for the smoke odor that you experienced, we are in... More 

Travelers are raving about these Elmsford hotels

Sinking Spring, Pennsylvania
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 3, 2016

Desk clerk was courteous and had our keys ready for us. Not the easiest place to find your room. People were standing at the doors outside the property smoking. Started taking some bags into the room and the room could have been better. No information was available about the room or locations for anything we might need. I tried calling... More 

Helpful?
Thank Rosemarybh910
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Elmsford, responded to this review

Thank you for your review. I am extremely sorry that your stay was not up to standards. Your comments are definitely very disconcerting, and I am sorry that you had to go through this. I will make sure your comments are shared with our management staff, to ensure that this does not happen again. We hope you will give us... More 

Level Contributor
107 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed May 23, 2016

Horrible customer service relationship! Pool opened 2 1/4 hours late and the hotel was NON smoking but the halls and room smelled like cigs! The breakfast seemed to be more for the staff the guests! A staff member was making her breaKFast for about 10 minutes and then I realized she was the front desk person! tHEY TOOK DONE THE... More 

Review collected in partnership with La Quinta

Helpful?
Thank jes64
LQ7705GM, General Manager at La Quinta Inn & Suites Elmsford, responded to this review

Thank you for sharing your comments, this helps us improve upon our service. I have spoken to the lifeguard company regarding the lateness of the guard, and have been assured that this was an isolated incident, and they are developing a backup plan for the future just in case a guard calls out sick again. Please feel free to contact... More 

Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed May 19, 2016

I am using this hotel for more than 25 years and I feel very comfortable. This is a very good hotel to stay with your family and friends during vacations or business days. The environment is very good and the personnel are very friendly.

Review collected in partnership with La Quinta

Helpful?
Thank Norberto T
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 15, 2016 via mobile

Nice people there..was in town for a basketball tournament my daughter left her bag with her stuff in the lobby went there in the morning they had her stuff behind the counter. Rooms were ok free Wi-Fi . Breakfast was good yhey had waffle maker . Would definitely recommend staying here.

Helpful?
Thank Douglas C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Elmsford

Address: 540 Saw Mill River Rd, Elmsford, NY 10523-1023
Location: United States > New York > Westchester County > Elmsford
Price Range: $120 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Elmsford 2.5*
Number of rooms: 98
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Also Known As:
La Quinta Inn & Suites Elmsford Hotel Elmsford
La Quinta Inn And Suites Elmsford
La Quinta Elmsford
Elmsford La Quinta
La Quinta Inn & Suites Elmsford NY - Westchester County
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