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This is a very low budget hotel. The bedding and linens are old and worn. The carpet is faded. The towels are very thin and non-absorbant. The room had a stale odor. The staff at the front desk was very nice, however, I would never...More
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Response from 00esa, General Manager at Extended Stay America - White Plains - ElmsfordResponded June 6, 2017
Thank you for staying with us and sharing your review. We are sorry for the issues you had with your room and the inconvenience it caused. We assure you this is not normal for us, and we have worked with our staff to prevent this...More
It takes a lot to anger me but this one night stay put me over the edge. First, I'll start with the facility. The place was clean but well worn. The bed was hard as a rock - like sleeping on piece of plywood hard....More
2 Thank Bill W
Response from 00esa, General Manager at Extended Stay America - White Plains - ElmsfordResponded April 30, 2017
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
This place is unreal, I offered 10 days per month for 12 months, and the lady could have cared less, gave me a worse price than was on trip adviser, didn't offer anything. So business is going to Marriott where they get it. Glad to...More
1 Thank Keir M
Response from 00esa, General Manager at Extended Stay America - White Plains - ElmsfordResponded April 8, 2017
Keir, we always want to deliver a great value at a fair price, but I am so sorry we disappointing you. We will redouble our efforts to ensure we always offer a courteous and friendly service. Thank you for bringing this to our attention, and...More
I recently stayed here for a week. I travel all year for my job and have stayed in alot of kitchenette's. This one fell well below standards. I had to go get my dishes from the front desk. The bin was filled with water like...More
Thank Eric D
Response from 00esa, General Manager at Extended Stay America - White Plains - ElmsfordResponded March 16, 2017
Eric, thank you for being a guest at our hotel. I appreciate your constructive feedback and sincerely apologize for the disappointing stay. It is never our intention to lose focus on providing excellent experience. We work very hard to make sure that every guest has...More
Fitness room under renovation. Kitchen items provided at the front desk for the kitchenette. Hotel staff was very helpful. Letha was very polite as well as Jordan who was very professional during my check in. While in the process of downsizing, this place shows that...More
Response from 00esa, General Manager at Extended Stay America - White Plains - ElmsfordResponded March 5, 2017
Thank you for sharing your review of our hotel. We are happy you enjoyed your overall stay and were especially impressed with the service provided to you by Jordan. It was our pleasure hosting you, and we hope to have another opportunity to serve you...More
$117 - $159 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Extended Stay America White Plains / Elmsford Hotel Elmsford ,
Extended Stay America Elmsford ,
Extended Stay Elmsford ,
Extended Stay America - White Plains - Elmsford NY - Westchester County