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Extended Stay America - White Plains - Elmsford

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118 West Main Street, Elmsford, NY 10523
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1 room 1 adult
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Extended Stay America - White Plains - Elmsford
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88 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed today NEW via mobile

I would like to take the time to commend this hotel for its excellence in guest/customer service and their continued outstanding commitment to their guest. I've visited thus hotel 6 times in the last two months, and each time I was greeted and welcomed with a smile, kindness and most of all respect. The rooms are very clean and the... More 

Helpful?
Thank Dezanza F
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

They just need to improve their breakfast and thats all the rest its fine. They need more variety. I went with all of my friend and we had a nice night in that hotel. Its close to a restaurant and a gas station if you wanna buy something quickly

Helpful?
Thank Cony O
New York
1 review
5 of 5 stars Reviewed 3 weeks ago

I love the kitchen and the home away from home feeling thanks for a relaxing stay I really enjoyed myself hope to come back soon I love the area it's close to the town. Everyone that works here is so kind n welcoming I apriciate the great service

Helpful?
Thank SoniaShort
Chagrin Falls, Ohio
1 review
2 of 5 stars Reviewed 4 weeks ago

Although the location was convenient to the airport and NYC, the hotel didn't live up to the billing. In the last 5 years I've stayed with this brand about 30 times mainly in Florida, but the room at this campus seemed to have been an afterthought with uncompleted construction and was not very well kept, walls have holes and screws... More 

Helpful?
Thank 4Disappointed65
Eastchester, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

There are a lots of amenities and things that the hotel offer. There is a kitchen in every room so this becomes very handy for long stays. For the price we pay it wasn't bad. Staff is great. thanks Jesus for going above and beyond, thanks Kev and management.

Helpful?
Thank Armand V
1 review
4 of 5 stars Reviewed 4 weeks ago

Often the alarm is activated. It is necessary to carefully use the plate. Noisy air conditioned (heater). The lowest price of all the hotels. Good service and friendly staff. Convenient is placed. I recommend everyone to use this hotel.

Helpful?
Thank Илья Н
Pinehurst, North Carolina
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 1, 2015 via mobile

My mom and I stayed here for 4 nights in November. While our room was clean upon arrival, the rest of the hotel was filthy. There was garbage piled up in the parking garage, for two entire days there was a half-eaten apple in the elevator, the elevators looked like they had never been cleaned. Our room was never cleaned... More 

Helpful?
Thank BBGolfer275
1 review
5 of 5 stars Reviewed November 29, 2015 via mobile

We stayed for a 5 day weekend for Thanksgiving and loved it. Very clean hotel, quiet and comfy. The manager Rene was friendly and professional. Jesus was so nice and helpful and accomodating. Very wonderful staff there. We will def stay again.

Helpful?
Thank Kimberly S
New York City, New York
1 review
5 of 5 stars Reviewed November 15, 2015

I have been patronizing Extended Stay America for several years now, and have been pleased with my stays. On this particular visit I booked two days. Upon my arrival, the person at the desk was Jesus. I did not take note of his last name or title. As usual, the service was excellent. After check in, I discovered I needed... More 

Helpful?
Thank rcdj2015
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful comments about our service and responsiveness to your needs. I am proud of our staff for providing you with exceptional customer service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in... More 

Plaistow, New Hampshire
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 8, 2015

I just wanted to give my feedback regarding my recent stay at your hotel. Jesus was wonderful he made our first stay there outstanding. He was an accommodating and very pleasurable person to deal with. The hotel, room and the beds were very clean. Our suite had a large refrigerator, microwave and a stove! We slept so soundly the hotel... More 

Helpful?
2 Thank sweetjudy48
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience at a great value! I am proud of our staff for providing you with exceptional customer service. The staff and I would like to thank you... More 

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