Inn at Holiday Valley
6557 Holiday Valley Rd Route 219, Ellicottville, NY 14731-9779
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 12/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Inn at Holiday Valley
Updated 12/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 5 hotels in Ellicottville
Location
4.7
Cleanliness
4.3
Service
4.0
Value
4.0
Located 50 miles south of Buffalo NY the Inn at Holiday Valley is located in the middle of Holiday Valley's Double Black Diamond Championship Golf Course, and at the base of the Sunrise Chairlift offering ski in ski out access. Complimentary Winter Shuttle Service to Base Lodges available. Walking distance to the great shops and restaurants of the village of Ellicottville!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Golf course
Kids stay free
Electric vehicle charging station
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Breakfast buffet
Hiking
Ski rentals
Ski school
Skiing
Tennis court
Patio
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Ski In / Ski Out
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
24-hour check-in
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Iron
Private bathrooms
Coffee / tea maker
Refrigerator
Flatscreen TV
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
Location
Full view
41Car recommended
Grade: 41 out of 100
25Restaurantswithin 5 miles
16Attractionswithin 5 miles
Contact
6557 Holiday Valley Rd Route 219, Ellicottville, NY 14731-9779
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We stayed in July of 2021, and had a great time! PROs: The rooms were nice sized, and well laid out. We had a second floor, overlooking the golf course, and it was quiet and relaxing. We LOVED the mountain coaster, ski lift (Blue Festival) and the pool at the hotel. Visiting Ellicotville was a delight, it's such s vibrant little town! I highly recommend the sculpture garden. Breakfast at the Inn was nice too. Staff was friendly, even if they were unaware of things that were going on. CONs: it is so hard to talk to an actual person. Noone answers the phone, and if they do, you are put on hold and bounced from person to person. You have to email and then be called back. The staff does not communicate with each other. We had questions about the festival (posters all over), but no-one could tell us anything about it, except where to get tickets. We had questions about the mountain coaster too. We found out later, from another guest, that our reservation included a few coaster passes. The front desk staff was unaware. Reserving a pool time is not necessary, but we were told it was. We reserved, but then the pool was so crowded we couldn't find a spot to set our towels. When we asked about it, we were told "Just go back after some people leave. It doesn't matter when you reserved for." We also had an issue with the clothesline in our shower. I had pulled the line out, but before I could put anything on it, the part that was "attached" to the wall broke loose and hit me in the arm. It left a bruise. Luckily, it didn't hit my head, or a kid, because it would've really hurt someone. It looked like it had not been screwed into the stud, just in the plaster. I informed the front desk, asking to have someone come fix it, as it was now dangling with sharp screws into our shower. It was not fixed while we were there. I mentioned this to the desk employee when we checked out, and she said she had no idea it was broken. Later on, I emailed to ask about something I believed to have left there, and asked about the clothesline again. The person who responded to my email said (again) they had no idea the line had broken. Despite the obvious communication issues, and possible attacks by clotheslines, we will go back. Just be aware when you book, that these are issues you may need to navigate.…
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Date of stay: July 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Katie Worster, Marketing at Inn at Holiday Valley
Responded Apr 7, 2022
Thank you! We are very happy that capacity restrictions appear to be a thing of the past and we are able to return to more normal staffing levels and capacities in guest areas. We do offer lodging packages that allow you to add Resort Activities to your stay at a discounted rate or you can book just your lodging as you might have done. I am so glad you enjoyed the Summer Music Festival Weekend and hope you can come again this summer! The Chamber of Commerce just announced the Musical Acts - “The Voices of Classic Rock”, featuring Practically Petty, a Tom Petty tribute band, followed by Asia featuring John Payne with special guests John Elefante, former lead singer of Kansas, and Alex Ligertwood, former lead singer of Santana. It is sure to be another Fantastic weekend
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved being steps away from the lift. Kids thought the indoor/outdoor pool was amazing and were so happy it was open in February. Staff was very friendly and accommodating, although we wish they would have been wearing masks to make us feel comfortable with Covid still around. Rooms were dated but the location near an uncrowded lift made this place great! Note that if you have a very beginning skier, this may not be the best lift for you.
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Katie Worster, Marketing at Inn at Holiday Valley
Responded Feb 23, 2022
We are so glad you enjoyed your visit. Holiday Valley is following the New York State Covid Guidance regarding Face Coverings While they are not mandated by New York State face coverings are encouraged for both Employees and Guests but not required. We are glad you enjoyed the convenience of ski in -out access via the Sunrise lift. We hope you will be able to visit us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our ground floor room was spacious enough for a family of 4. Love how cozy it was and just right beside the ski slope. Breakfast was alright, had the basics. Went during the winter storm unfortunately, thus not much facilities and activities were available.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
Room Tip: Ground floor for easy access
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Katie DiDonato, General Manager at Inn at Holiday Valley
Responded Jan 14, 2021
Thank you for staying with us. We hope you will be able to come back and visit us in the Winter to ski or this summer when our Golf course and Aerial Adventure Park are open and get the full experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was very nice and the location was good- one mile from town center. The breakfast was a disappointment- very little to offer (all packaged items) and a very limited time window. I was surprised that the front desk did not offer any info on local attractions- we were only given a sheet of local restaurants. Being able to enjoy the outside on the room deck was lovely.
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Date of stay: September 2020
Value
Cleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Katie DiDonato, General Manager at Inn at Holiday Valley
Responded Oct 2, 2020
Thank you for choosing the Inn at Holiday Valley for your visit. We appreciate your feed back. I am glad that you enjoyed your time in Ellicottville and the Inn. Our outdoor patio's and balconies are wonderful spots to relax and enjoy the beautiful fall weather we have been blessed with this year. You are right there are many great ways to enjoy the Fall Foliage at the Resort and in our area -Golf, Aerial park, Chairlift Rides, Hiking and Biking, the ever popular Pumpkinville, Breweries, Distilleries and Winery, and so much more. Our Resort activities are included in our Resort Map & Fact Sheet that is given out at check in. I like your suggestion to have document available that highlights some of the area's fall activities. Thank you for the suggestion and we hope to see you again soon! Under the guidelines and best practice recommendations we have adjusted our offerings for the time being. We are offering a grab and go breakfast with individually wrapped breakfast pastries in the mornings. We are happy to be able to offer our year 'round indoor/outdoor pool to our guests. Guest are able to sign in for a swim session through the front desk, at that time we issue pool towels and give our guests access to the pool area. I am sorry that you felt as though you could not request more than one pool towel. We have removed printed materials that are not able to be easily sanitized from our guest rooms but do have them available through the front desk. We look forward to a time when we can resume the offerings we have had to adjust or eliminate for the short term. Thank you for your feedback. We hope you will consider staying with us the next time you visit the Ellicottville Area. Katie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Missing the little things. The rooms were nice, but no microwaves to be seen and only one coffee packet. Their idea of a "Continental Breakfast" was some commercial muffins and coffee in the foyer. The pool was nice too, but towels were sparse and only 4 chairs in the pool area. I understand distancing, but that was a little extreme. No local literature in the room for night-life, restaurants or delivery. And finally, the TV offerings were sparse to lousy. I've stayed at no-nonsense business hotels with better amenities, and for a lot less money.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Room Tip: If you plan to ONLY ski, it's ok. Otherwise, it's lacking...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Katie DiDonato, General Manager at Inn at Holiday Valley
Responded Oct 2, 2020
Thank you for choosing the Inn at Holiday Valley for your visit. Under the guidelines and best practice recommendations we have adjusted our offerings for the time being. We are offering a grab and go breakfast with individually wrapped breakfast pastries in the mornings. We are happy to be able to offer our year 'round indoor/outdoor pool to our guests. Guest are able to sign in for a swim session through the front desk, at that time we issue pool towels and give our guests access to the pool area. I am sorry that you felt as though you could not request more than one pool towel. We have removed printed materials that are not able to be easily sanitized from our guest rooms but do have them available through the front desk. We look forward to a time when we can resume the offerings we have had to adjust or eliminate for the short term. Thank you for your feedback. We hope you will consider staying with us the next time you visit the Ellicottville Area. Katie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked the standard room with the ski and stay package. Upon arrival (2hours before check-in) we got our lift tickets and parked near our assigned room. About to hit the slopes, a housekeeping woman noticed my dad was having a difficult time. She told us to hang around for a few minutes to see if she could get us into a handicap room. Turns out, the hotel manager was going to surprise us with that when the room was clean and ready to check in to and it was slope-side! Each room has a lockable ski locker outside. The outdoor pool and hot tub is great. Every staff member wants to make sure guests are completely satisfied. Well done Holiday Valley, we will be back!
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Date of stay: February 2020
Value
Rooms
Service
Room Tip: Ask for a slope-side room!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from InnManagerHV, Manager at Inn at Holiday Valley
Responded Feb 9, 2020
Thank you! We are so glad you enjoyed your visit and we hope you will be back again soon. Katie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the HV Inn for our first time visit to celebrate NYE. Overall it was a great 1st trip. Fireworks on New Year’s Eve were amazing! Pros: - ski in/ ski out access was great for me ( see additional comments in cons below) - Room was clean and equipped well ( ski locker, hooks, bench at entrance) - At one point hot tub stopped working and maintenance was on it instantly - shuttle to lodge was easily accessible ( or walking distance was ok too) Cons: - While the ski in/ ski out access is great for intermediate/ advance skiers - you have to be careful of any beginners in your group. My daughter is a beginner and there was no green slope that gets you to the main lodge area or back to the Inn so we had to shuttle there and back and couldn’t use the lift right outside of the Inn when skiing with her. - Hot tub and pool could have used more heat. I’ve been to other resorts that have outdoor heated pools that were considerably warmer. We didn’t spend any time in the pool due to the temp. - Property could use a second hot tub - it’s was a waiting game each evening to get a seat. - Cost vs value. You know what you are getting into with cost at time of booking but rooms could be a little nicer, breakfast a little better, for the high price…
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from InnManagerHV, General Manager at Inn at Holiday Valley
Responded Jan 5, 2020
Thank you for taking the time to share your experience with other travelers. I am glad to hear your family enjoyed your New Years Eve Trip to Holiday Valley. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What is sold is not what you find $ 300 a night for a gym which is a small room with 2 machines without even a window. A very small swimming pool. A ridiculous breakfast served on plastic plates with no choice for people with lactose problems, at the entrance of the breakfast room, a disgruntled lady, sitting on a chair that erases your name. We stayed 5 nights I never had breakfast, I paid without using. The staff is rude, who find it hard to leave an extra bar of soap to wash you. For all these reasons I recommend booking elsewhere.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Repost
Helpful
Response from InnManagerHV, General Manager at Inn at Holiday Valley
Responded Jan 3, 2020
What a wonderful photo of the Torch Light Parade, thank you for sharing it with other travelers. I would appreciate the opportunity to personally address your concerns. Please contact me at your convenience at 716-699-2345 ext. 6000. Sincerely; Katie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As we were there for the opening of the season, there is not enough snow to ski in/out from the hotel. We knew this from previous trips. For opening day there were 8 runs off 4 chairs. All man made snow, seems no difference to us. Best of all - no line ups, almost had the hill to ourselves. We caught the on-call shuttle one day and drove ourselves for the other days. Our room was a good size as we like to spread out. We used the electric charge every night, located close to our room. The only disappointing thing was breakfast - in previous years there was a full hot breakfast, this year sort of enhanced continental style, just not impressed. The only staff person on call was very helpful and friendly,
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Date of stay: November 2019
Rooms
Cleanliness
Service
Room Tip: There are rooms that face out over the ski hill.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from InnManagerHV, General Manager at Inn at Holiday Valley
Responded Jan 23, 2020
We are glad you enjoyed your early season trip to Holiday Valley. We hope you will be able to return this season and take advantage of the convenience of the Ski in Ski Out access on the Sunrise slope and lift.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My sister and I stayed at Inn at Holiday Valley this past weekend Nov. 16, 2019. I will start with all the positive things first because there were many about this hotel. The staff are very very friendly, helpful and accommodating. Super organized and efficient at check-in and check-out which we greatly appreciated. We were really pleased with the room, it was immaculately clean with more than enough towels, wash clothes,hand towels and toiletries. The beds are UNBELIEVABLY comfortable and the pillows were PERFECT too, they were definitely high quality pillows. Our room #110 was sooooo quiet, the sleep quality was nothing less than superb. The only negative thing about our stay and why I didn't give a perfect 5/5 was that the pool was not open due to the heater not working. We had been looking forward to the hot tub and pool very much and although the hot tub was working we would have had to drive down to another hotel to use their pool (as arranged between the resorts) and then drive back in the freezing cold to use the hot tub at The Inn because the other hotels pool was open but their hot tub was not working. If our stay had been in summer perhaps it would have been doable but in the cold weather driving back and forth in wet bathing suits, boots and winter jackets lol between two resorts to use a hot tub and then a pool was just not appealing. I would have liked to have known at the time of booking that this was the case :( I can imagine any families traveling with children that were counting on the pool option to keep the kids entertained would have been disappointed. Other than the pool this is a fabulous place to stay at .…
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Date of stay: November 2019
Value
Rooms
Service
Room Tip: Rooms that are built in to the mountain at the back of the resort are SUPER accessible and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from InnManagerHV, General Manager at Inn at Holiday Valley
Responded Dec 1, 2019
Thank you for taking the time to share your experience with other travelers. We have had an overwhelmingly positive response to our new cozy mattresses. We are so glad that you enjoyed your stay despite the pool heater not working. We hope you will have the opportunity to visit us again and enjoy ALL that we have to offer our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$153 - $178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inn at holiday valley hotel ellicottville, hotel at holiday valley, inn holiday valley, holiday valley ellicottville, at holiday valley ellicottville
LOCATION
United StatesNew YorkEllicottville
NUMBER OF ROOMS
102
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Claim Your Listing Frequently Asked Questions about Inn at Holiday Valley
Which popular attractions are close to Inn at Holiday Valley?
Nearby attractions include Holiday Valley (0.3 miles), Sky High Aerial Adventure Park (1.3 miles), and Watson's Chocolates (1.1 miles).
What are some of the property amenities at Inn at Holiday Valley?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Inn at Holiday Valley?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Inn at Holiday Valley?
Guests can enjoy free breakfast, a lounge, and barbeque facilities during their stay.
Is parking available at Inn at Holiday Valley?
Yes, free parking is available to guests.
What are some restaurants close to Inn at Holiday Valley?
Conveniently located restaurants include Ellicottville Brewing Company, Dina's Restaurant, and The Gin Mill.
Are there opportunities to exercise at Inn at Holiday Valley?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Inn at Holiday Valley have an airport shuttle?
Yes, Inn at Holiday Valley offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Inn at Holiday Valley located near the city center?
Yes, it is 1.0 miles away from the center of Ellicottville.
Does Inn at Holiday Valley offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Inn at Holiday Valley have any great views?
Yes, guests often enjoy the mountain view available here.