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7/30/2017 7/31/2017
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    Super 8 Syracuse East

    6620 Old Collamer Rd, East Syracuse, NY 13057-1204
    Hotel website
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    7/30/2017 7/31/2017
    $50
    $48
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    $48
    Dining (1)
    Hotel & Grounds (16)
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    Overview
    • Excellent9%
    • Very good4%
    • Average35%
    • Poor19%
    • Terrible33%
    4 days ago
    “The smell was overwhelming.”
    3 weeks ago
    “Super 8 east Syracuse”
    Free Internet
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Pets Allowed
    Wheelchair access
    2.0 Star Hotel
    All hotel details
    Offers from Super 8 Syracuse East
    Special Offer: Stay 2+ Nights, Save 20%
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (21)
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    1 - 5 of 21 reviews

    Reviewed 4 days ago

    The rooms were not clean, the bathroom was falling apart. none of the lamps worked. and the smell in the lobby and hall ways was awful!

    Review collected in partnership with Super 8
    Thank 731dawn
    Management response:Responded 2 days ago

    Thank you for the review we appreciate your feedback. We are sorry that you had problems with your stay we are currently making improvements to the rooms and will make sure this never happens again. We value each and every customer's opinion.

    Reviewed 5 days ago

    The room was filthy, no chairs, no table, you have to flush toilet 5 times to empty bowl shower had black mold in it breakfast was a joke nothing was there to eat unless you like apples for breakfast outside door was broken just walk...More

    Thank Robert Bob H
    Management response:Responded 4 days ago

    Thank you for the review, we are sorry to hear that you did not have a pleasant stay. We will be fixing all the problems mentioned so that this does not happen again, we always strive for better customer service.

    Reviewed 1 week ago

    I only needed a cheap hotel for a short overnight stay and this hotel had a sale going on. I can see why. No one in their right mind would stay here if they didn't have to. The first clue was the rat sized havahart...More

    Thank jwperson
    Management response:Responded 5 days ago

    Thank you for the review we are very sorry to hear that you did not have a good stay. We strive for perfect customer service and will be fixing all the problems mentioned. Please stay with us again soon, thank you.

    Reviewed 1 week ago via mobile

    Horrible, tried to jam us into smoking room that was stink of smoke. Dirty, smelly, stair smoke doors broken ( no handle) be warned. Staff at front desk didn't care, charged us for 1 night even though we didn't (couldnt) stay.

    Thank crossfire7283
    Management response:Responded 6 days ago

    Thank you for the review, we are sorry to hear that your stay was not to your satisfaction. We are currently fixing all the problems put in this review, we strive for perfect customer service.

    Reviewed 1 week ago

    There was no one at the desk for 15 minutes. No note or anything. There was no one at the check-in desk for 20 minutes. No note. I called 3 times ringing 20 times. Garbage in a tub half full of dank water in the...More

    Review collected in partnership with Super 8
    1  Thank adrianc3859
    Management response:Responded 6 days ago

    Thank you for the feedback, we are very sorry that your stay was not pleasant. We always want our customers to leave feeling satisfied and will make sure to make the necessary changes to improve the hotel.

    Best Western Plus East Syracuse Inn
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room amenities
    • Microwave
    Details
    • Price range
    • $47 - $122 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 52
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Orbitz, Travelocity, TripOnline SA and Hotwire so you can book your Super 8 Syracuse East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • East Syracuse
    • Also Known As
    • East Syracuse Super 8 Hotel East Syracuse ,
    • Super 8 East Syracuse ,
    • Super Eight East Syracuse ,
    • East Syracuse Super Eight
    Add Photo Photos
    Dining (1)
    Hotel & Grounds (16)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lisa W
    January 31, 2015|
    Answer
    Response from Erikalyn72 | Reviewed this property |
    Yes they do .. But you cannot leave them alone or staff freaks out.
    0
    Votes
    Room Tips
    "Don't stay here!"
    Read review
    "Go to another hotel."
    Read review
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