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Ramada East Syracuse Carrier Circle

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Ramada East Syracuse Carrier Circle
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564 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada East Syracuse Carrier Circle
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Showing 555: English reviews
Syracuse, New York
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 16, 2016

When I entered my room, it was very warm. I immediately turned the thermostat to "cool", but it didn't get cooler. My window didn't open and I couldn't turn off the fan, so it was too warm all night. When I prepared to take a shower, I found dirt in the bathtub. I turned on the water to see if... More 

Helpful?
Thank Bea N
Ralph D, General Manager at Ramada East Syracuse Carrier Circle, responded to this review

I sincerely regret your experience when you stayed with us. I can offer no excuse or in anyway justify the issues you experienced except to say that I am very sorry and embarrassed for everything. Thank you for your honest and constructive commentary as it has been discussed with the entire team. In the midst of our renovation project taking... More 

West Babylon, New York
1 review
1 of 5 stars Reviewed April 13, 2016

Was here on a visit room had a funky ordor door to room was broken had to slam it with my shoulder to open it.wine stains in the rear entrance for four days never cleaned. Used pool and they ran out of towels was told that guests took towels up to rooms that's why they ran out.walked up to room... More 

Review collected in partnership with Ramada

Helpful?
Thank Robert M
Ralph D, General Manager at Ramada East Syracuse Carrier Circle, responded to this review

Thank you for taking the time to review your stay with us. I apologize for the issues you experienced and it is embarrassing to read that we failed to provide you with the stay you expected in choosing to stay with us. I truly hope we have a chance provide you the experience you deserve and thank you for the... More 

Endicott, New York
1 review
2 of 5 stars Reviewed April 12, 2016

The hotel was not clean. The toilet in the bathroom didn't work correctly, had to flush 3 times before it actually flushed. The door to the room didn't latch all the way so had to keep dead bolts on.

Review collected in partnership with Ramada

Helpful?
Thank 722aprilk
Ralph D, General Manager at Ramada East Syracuse Carrier Circle, responded to this review

I want to sincerely apologize to you for the issues experienced during your stay with us. I thank you for your honest and constructive commentary and please know that your review will be discussed with the entire team. We strive every day to provide our guests with excellent service and a comfortable stay when choosing to stay with us and... More 

Watkins Glen, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 11, 2016

Booked our room for a basketball tourney - after late game on Saturday - went back to room to shower and relax. NO TOWELS!!! Called front desk - their reply - "sorry, we're booked full and ran out of towels". Are you kidding me?? After going to front desk to complain - someone showed up at door 20 minutes later... More 

Helpful?
Thank Nancy F
Ralph D, General Manager at Ramada East Syracuse Carrier Circle, responded to this review

Thank you for taking the to review your stay with us. I sincerely apologize for the issues experienced during your stay. Please know that your honest and constructive commentary will be reviewed with the entire team. It is our goal to provide excellent service to the every guest we meet and we clearly failed you. Thank you for your business... More 

Canton
1 review
1 of 5 stars Reviewed April 6, 2016

First off I reserved a room with 2 double beds, on 2nd floor. They gave me first floor room with 1 bed and a sofa bed. Room was right by the pool wich was nice until 8 am when they let every kid in the neighborhood swim and scream at top of lungs. Than they double charged my credit card... More 

Review collected in partnership with Ramada

Helpful?
Thank waynemN2095YU
Ralph D, General Manager at Ramada East Syracuse Carrier Circle, responded to this review

I sincerely regret your experience when you stayed with us. I can offer no excuse or in anyway justify the issues you experienced except to say that I am very sorry and embarrassed for everything. Thank you for your honest and constructive commentary as it has been discussed with the entire team. In the midst of our renovation project taking... More 

Ocean City, Maryland
1 review
2 of 5 stars Reviewed April 6, 2016

When I got to my room it was very warm. I turned the temp on the thermastat down and went to dinner. When I returned it was about the same temp. My granddaughter was very cranky & fell asleep so I didn't bother to call the front desk. I woke up numerous times throughout the night sweating. I went to... More 

Review collected in partnership with Ramada

Helpful?
Thank 22toddg
Ralph D, General Manager at Ramada East Syracuse Carrier Circle, responded to this review

On behalf of the entire team here at Ramada Carrier Circle, I wish to express my sincerest apology to you for the issues experienced during your stay. We work hard every day to make sure we provide excellent service to every guest we meet while they enjoy a relaxing, comfortable stay. And after reading your honest and constructive review, we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This comfortable, yet affordable Syracuse hotel offers abundant amenities, pet-friendly accommodations and convenient access to Syracuse University. Conveniently located near many of the area's businesses and organizations, you can make the most of your business trip at this Syracuse hotel. Enjoy just a short commute, Time Warner Cable, John Deere, Sara Lee Food Services, Bristol Myers Squibb and many more corporate offices. Visiting the area's students and faculty? Syracuse University, Le Moyne College, SUNY ESF and Columbia College are all just minutes away. The Oncenter, home to many conventions as well as the War Memorial Event Center, are also nearby. Both business travelers and leisurely vacationers will appreciate being near so many of the area's exciting attractions. Destiny USA is less than six miles from the hotel and offer world renown shopping, entertainment and gourmet food. Sports enthusiasts will enjoy being just miles from NBT Bank Stadium and the Carrier Dome, and those looking for a thrill will have convenient access to Turning Stone Casino and Syracuse Fairgrounds. Play or unwind in the indoor heated pool. Many guests also delight in the many other abundant amenities, including an exercise facility, The Roundabout Tavern on site, guest laundry, a business center, free parking and 24hour coffee available. Unwind and get a great night's sleep in the comfortable and spacious rooms at this pet-friendly Syracuse hotel. Enjoy wonderful amenities, such as flat screen TV with cable television, free WiFi Internet access, a coffeemaker, a refrigerator, room service and much more. Wake up each morning to a delicious complimentary full breakfast. ... more   less 

Additional Information about Ramada East Syracuse Carrier Circle

Address: 6555 Old Collamer Rd S, East Syracuse, NY 13057-1299 (Formerly BEST WESTERN PLUS Carrier Circle Syracuse)
Location: United States > New York > Finger Lakes > East Syracuse
Price Range: $87 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada East Syracuse Carrier Circle 3*
Number of rooms: 128
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Also Known As:
The Best Western Plus-Carrier Circle Hotel East Syracuse
Holiday Inn East Syracuse
East Syracuse Holiday Inn
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