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Motel 6 Syracuse

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Motel 6 Syracuse
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93 Reviews from our TripAdvisor Community

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Showing 88: English reviews
2 reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

I've been to this location several times over the past few months for one reason: pets are allowed free of charge. That's a big plus for me and helps to cancel out the many negatives. Housekeeping is always an issue with this site. We've frequently taken our trash to the dumpsters located outside because housekeeping went awol for days on... More 

Helpful?
Thank kimdaa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Disgusting is all I can say about this place. After tax it was $101 and I wish I had paid the extra $50 bucks to sleep in a clean room at the other hotels in the area. There are many other choices you will be sorry if you stay here. The towel rack actually fell off the wall and the... More 

Helpful?
Thank Carolyn W
Ann Arbor, Michigan
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago

OK, the front desk people were courteous and helpful and the room was clean. But two exterior doors had unrepaired broken glass that had obviously been there for awhile. Worse, the deadbolt in my room had been ripped out of the door. Nothing happened to me, but ... not going back.

Helpful?
Thank James M
6Team, Experience Team Member at Motel 6 Syracuse, responded to this review

James, Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason we apologize for the disappointment you describe in the expectations of amenities. We invite you to contact our Guest Relations department at 1-855-787-9864 to record... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 4, 2016

I made a reservation online and checked in a little after 4pm. I reserved a ground floor room only to find out they had no clean rooms open on the first floor. So i took a second floor room I have a bad hip so i was already dreading the stairs. I carry all my stuff up to my room... More 

Helpful?
1 Thank Gmac50nc
Arbutus, Maryland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 27, 2016

I stayed there one night about 8 years ago then again in Feb of 2016 for a week. The updated rooms are much better. This seems to be the design the chain is going to use to attract customers and keep costs down. The new shower stalls were installed correctly and properly caulked - a rarity in low cost rooms.... More 

Helpful?
1 Thank Jerry W
Canaan, New Hampshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 3, 2015

We stayed at the Motel 6 on November 22, 2015. The location was convenient to I-90. The price was good. The floors in the hallway and our room were not clean (not filthy, but I expect to have clean floors). The beds and bathroom were clean. The bedspread had a cigarette hole, even though it was a nonsmoking room. The... More 

Helpful?
1 Thank hdeborah2015
6Team, Brand Experience Team Member at Motel 6 Syracuse, responded to this review

Deborah, Thank you for your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure during your recent stay. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record... More 

Ottawa, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 27, 2015

This is one of the toughest reviews I've ever written. Others have been critical of garbage outside - the property appeared tidy to me. Some are critical of the staff or check in time - staff were as good to us during our two night stay as we've experienced at any hotel, most of which were 'higher end'. Check in... More 

Helpful?
1 Thank Mike-nine-one-one
Hartford, Connecticut
Level Contributor
170 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed September 10, 2015

Another Motel 6 that was exactly what I expected. Clean, safe, and a bathroom! They have the same tacky decor from the recent remodeling. They'll need to update that sooner or later but hey you're here to sleep and take a shower right!

Helpful?
Thank WorkingMyBucketList
fairport, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 6, 2015

ABSOUTLEY HORRBLE!!!!! The room smelled of cigarettes even though it was nonsmoking room. Bathroom was dirty and tub was dirty. Sheets and bedspreads were stained. We stayed only one night THANK GOD!!!!! When we tried to leave the next morning we could NOT get out of the room as the lock broke. I tried to call the front desk to... More 

Helpful?
1 Thank Mary Anne R
6Team, brand expericened team member at Motel 6 Syracuse, responded to this review

Mary Anne, Thank you for taking the time to post your review. It is important for all of our guests to feel welcomed, receive the highest level of service, respect and hospitality. We apologize for your unpleasant stay as a result of the concerns you describe. Safety and security are high priorities within Motel 6 standards for quality and we... More 

Kingston, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed September 1, 2015 via mobile

The smell of chemicals trying to cover up cigarette smoke was absolutely overwhelming. Floors, black, filthy , sticky. Everything sticky, dirty. Garbage all over parking lot with lots of debris. This place has not been cleaned inside or out in a very long time . Avoid at all costs! They use an electric fogger! Bed covers heavily stained with bodily... More 

Helpful?
1 Thank Barbrabj
6Team, brand expericened team member at Motel 6 Syracuse, responded to this review

Barbra, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. Please know the conditions you describe are an... More 

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Amenities

Highlights
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
Conveniently located near I-90, this M6 is located just minutes from the Hancock International Airport, Syracuse University, Carousel Center Mall and the New York State Fairgrounds. WiFi is available in all of our modern rooms. ... more   less 

Additional Information about Motel 6 Syracuse

Address: 6577 Baptist Way, East Syracuse, NY 13057
Location: United States > New York > Finger Lakes > East Syracuse
Price Range: $56 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Syracuse 2*
Number of rooms: 90
Reservation Options:
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Also Known As:
Motel 6 Syracuse Hotel East Syracuse
Motel 6 East Syracuse
Motel Six East Syracuse
East Syracuse Motel 6
East Syracuse Motel Six
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