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Hilton Garden Inn Syracuse

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6004 Fair Lakes Road, East Syracuse, NY 13057
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471 Reviews from our TripAdvisor Community

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Showing 466: English reviews
Boston
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This Hilton did a really nice job of being welcoming, professional, and offering a lovely room that was sparkling clean. Breakfast was done especially well, with a nice selection of hot and cold items and some healthy choices, too. The location was convenient for me while visiting my student at Syracuse. Thanks for a very nice stay!

Helpful?
Thank ELLRP
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking and breakfast was delicious. We look forward to welcoming you back to our hotel in the future. More 

Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Nine of us met up for a friends get together. This hotel and the staff was a real pleasure from start to finish! The staff were all friendly, helpful and always willing to try and accommodate our requests. The rooms were clean and well maintained. We will be back again for sure!

Helpful?
Thank threadworkprimitives
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. More 

Utica, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We went to Syracuse to go to the zoo, so we decided to stay the night. From the moment we arrived, the staff were very pleasant. I was very impressed with the hotel lobby, it was very clean and family friendly. We had the opportunity to use the Jacuzzi and the pool, it was very nice and relaxing. Also, we... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Debbie H
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent stay with Trip Advisor. We appreciate your feedback regarding our hotel and staff. I will be sure to share your experience with our staff. We look forward to seeing you on your next visit. More 

New York
Level Contributor
144 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We spent the weekend here for the Syracuse Nationals Car Show. The hotel exceeded our expectations. Spotless, well appointed room and building. Great staff. They even provided a free breakfast buffet on Saturday and Sunday in honor of the car event. Room was very quiet.. Loved it.

Helpful?
Thank welltraveled2008
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. We appreciate your feedback on your stay. I am happy to hear that you did enjoy everything on your stay and found breakfast delicious. We always look forward to the Nationals and all the great guests that come to enjoy it with us. More 

Syracuse, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were there for a family wedding and were more than pleased with everything. The pre-wedding hour had very good food and staff smiled all the time. The wedding staff from the waiters to the bar tenders were so good. We would refer this hotel to anyone. Everything from the check in to check out was wonderful. All staff showed... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nancy N
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent stay with Trip Advisor. We appreciate your feedback regarding our hotel and staff. We appreciate kind words and I will be sure to share your experience with our staff. They work so hard to please all out guests so it is great to hear that you enjoyed a very special day for your family.... More 

Wyoming, United States
1 review
5 of 5 stars Reviewed 1 week ago

During this particular stay we spent two consecutive nights at this hotel and found the overall experience to be very pleasant. The staff is professional, courteous and very helpful. The entire hotel is neat, clean and very well maintained! The pool and hot tub are really nice and they are properly maintained and serviced.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kevin K
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. More 

Syracuse, New York
1 review
2 of 5 stars Reviewed 1 week ago

We were at the hotel to attend a wedding. I arrived with the Bride at check in and her room was not available!! And was told that the had sold out the night before and there was nothing they could do. She had booked the room to put on her dress and makeup with the bridesmaids. We asked for any... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank X6048QQelizabethb
Boston, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was a real pleasure from start to finish! Check in was a breeze, since I checked in online. The dinner was great and so was the breakfast! The staff was friendly and knowledgeable. If they didn't know something, they found out for me! The room was clean and well maintained. What more could you ask for?

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joey T
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent stay with Trip Advisor. We appreciate your feedback regarding our hotel and staff. We appreciate kind words about our staff. I will be sure to share your experience with our staff. We look forward to seeing you on your next visit. More 

Reading, Pennsylvania
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family traveled to Syracuse for a wedding. We were greeted and checked in efficiently and pleasantly. Sean at front desk was helpful and friendly yet professional. Breakfast was exceptional. The room was clean and comfortable.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Theresa A
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking and breakfast was delicious. We look forward to welcoming you back to our hotel in the future. More 

hollywood, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

It's really a nice place to stay, very clean, treated great. The room was spacious, clean and stocked up with the amenities you might need. Would return for another stay next time I'm in Syracuse, New York....

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Christina K
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning. ... more   less 

Additional Information about Hilton Garden Inn Syracuse

Address: 6004 Fair Lakes Road, East Syracuse, NY 13057
Location: United States > New York > Finger Lakes > East Syracuse
Price Range: $123 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Syracuse 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotwire, Expedia, Priceline, Hotels.com, Travelocity and Odigeo so you can book your Hilton Garden Inn Syracuse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Syracuse Hotel East Syracuse
Syracuse Hilton Garden Inn
Hilton East Syracuse
East Syracuse Hilton
Hotel Style:
#1 Business Hotel in East Syracuse
#1 Romantic Hotel in East Syracuse
#2 Family Hotel in East Syracuse
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