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Hilton Garden Inn Syracuse

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501 Reviews from our TripAdvisor Community

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Showing 495: English reviews
Level Contributor
183 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Quick one night stay! We stayed in the jacuzzi king room. Room was spacious and clean! Featured all the basic amenities you need when traveling. Microwave, mini fridge and kurieg! Separate living room space with TV! Bedroom area had its own tv also. Bed was comfortable but my always complaint was the pillows were terrible!!! Absolutely terrible!!! Our bathroom was... More 

Helpful?
Thank tiffnshay421
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your recent review with Tripadvisor. We appreciate your feedback on your stay with us. I am happy to hear that you did enjoy your stay. We always look forward to your visits with us. More 

Oaks, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Exceptional staff made our 4-night stay very pleasant. Breakfast choices are excellent, and we enjoyed good food and drink in the pub. This hotel is convenient to Syracuse and the university, and is situated in a quiet area, northeast of the city.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stokley
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us. We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again! More 

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Our stay at the Hilton Garden Inn was perfect. Nice and helpful staff, very clean rooms, wonderful food, pool and hot tub was very clean, I would most definitely stay again. I would rate this hotel as a 5 star hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 412racheller
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. More 

Toronto, Ontario
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Thoroughly enjoyed my overnight stay in this property. Spotless throughout. Very helpful and prompt check-in/check-out. Excellent value. Extremely comfortable beds and spacious room. Would definitely stay again if in the Syracuse area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 4Hearthstone
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your wonderful comments about our hotel. We are happy to hear that you enjoyed your stay. We look forward to your next visit with us. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for my sons wedding. The whole staff was great especially the front desk and Marisa in particular. Room was nice and clean. We were also able to check in early so the guys could change into their tuxes

Helpful?
Thank jvp03
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your wonderful comments about our hotel. We are happy to hear that you enjoyed your stay. I will pass along your comments with our staff. We look forward to your next visit with us. More 

Hockessin, Delaware
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for just a night while visiting my oldest at Syracuse University. This is a nice option for a comfortable stay. We arrived earlier than expected but had already checked-in via the HHonors app. The front desk staff quickly got us our key and sent us off to our room. I would suggest the two queens room if... More 

Helpful?
Thank PMD-321
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us. We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again! More 

Rochester, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

We've stayed here two years in a row. Always an enjoyable time. The Jr Suite is great with its separate bedroom. The pool and hot tub are always wonderful. Breakfast was delicious and the staff were all great.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank G2634MTantoniob
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent stay with Trip Advisor. We appreciate your feedback regarding our hotel and staff. We appreciate kind words, I will be sure to share your experience with our staff. We look forward to seeing you on your next visit. More 

Elmira
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel before. We live a couple hours away and when we come to Syracuse to spend the evening,we always stay here.The Hilton is a perfect place to spend the evening in this area. Great place, great area, great people.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alan C
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent stay with Trip Advisor. We appreciate your feedback regarding our hotel and staff. We appreciate kind words about our staff. I will be sure to share your experience with our staff. We look forward to seeing you on your next visit. More 

Arnprior, Canada
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel several times now but this latest trip was just average at best. My first evening I had dinner at the hotel's restaurant (The Wild Goose Pub). I really don't have anything good to say about my meal. The rib eye steak that I ordered was done just the way I like it but the steak... More 

Helpful?
1 Thank TerryS681
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More 

Rutland, Vermont
1 review
4 of 5 stars Reviewed 3 weeks ago

I would recommend this hotel if staying a night or two. I found the property and rooms to be very clean and professional looking. I did not have the best night sleep as the room next to me was a bit noisy, and the pillows were too soft for me. The noise could happen to anybody though. Overall, it was... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lawrence Y
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us. We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have enjoyed their time with us. Come stay with us again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning. ... more   less 

Additional Information about Hilton Garden Inn Syracuse

Address: 6004 Fair Lakes Rd, East Syracuse, NY 13057-1372
Location: United States > New York > Finger Lakes > East Syracuse
Price Range: $122 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Syracuse 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotels.com, Expedia, Travelocity, Odigeo, Priceline, Hotwire and TripOnline SA so you can book your Hilton Garden Inn Syracuse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Syracuse Hotel East Syracuse
Syracuse Hilton Garden Inn
Hilton East Syracuse
East Syracuse Hilton
Hotel Style:
#1 Romantic Hotel in East Syracuse
#1 Business Hotel in East Syracuse
#2 Family Hotel in East Syracuse
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