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CrestHill Suites Syracuse

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CrestHill Suites Syracuse
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532 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Boston
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked two rooms here and both were very clean and comfortable. The hotel is not located right next to the other hotels in Carrier Circle, and is in a quieter business area just down the road from the other hotels. We found the staff to be very friendly and the amenities to be nice. The buffet appetizers at night... More 

Helpful?
Thank jefflikestravel
Oakville, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This was our first time to the CrestHill Suites. It was a lovely property, clean spacious rooms with very accommodating and friendly staff. The location was ideal for our visit. We will deffinety stay again on our next trip to Syracuse

Helpful?
Thank Patricia5019
John T, General Manager at CrestHill Suites Syracuse, responded to this review

Patricia5019, Thank you for trying out our hotel during your Syracuse trip. We're very happy to hear you found the rooms to be clean and spacious and the staff to be friendly and accommodating! Our team appreciates the 5-star rating and is looking forward to seeing you again during your next trip. Sincerely, John T General Manager More 

Prince George, Virginia
Level Contributor
169 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just completed our eighth visit to CrestHill Suites and it was another great one. Kim was there at check in and helped me find yet another wonderful room for a very reasonable price. The next morning she was fixing breakfast for her customers. What a great employee! Tori also worked the front desk and was always most kind... More 

Helpful?
Thank waltonlake
John T, General Manager at CrestHill Suites Syracuse, responded to this review

waltonlake, Eight visit! That is what we like to hear. We appreciate your loyalty to our hotel and the thoughtful review you've posted. The team and I are already looking forward to visit #9! Sincerely, John T General Manager More 

1 review
4 of 5 stars Reviewed 1 week ago

On my way from Toronto I stopped for a late nite stay at Crest Hill Suites. My upgraded Room had 2BR and 2 baths and the stay was quiet and comfortable. My original booking was for a 2 queen beds, Since we had 5 in the family they gave me a free upgrade to the bigger suite. That was really... More 

Helpful?
Thank Philip V
John T, General Manager at CrestHill Suites Syracuse, responded to this review

Philip V, Thanks for the review! We're glad your family was able to spread out in one of our two-bedroom suites. We appreciate the recommendation, and hope to see you and your family again real soon. Sincerely, John T General Manager More 

Wroclaw, Poland
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have spent there 4 weeks so I hope that you will find my review helpful. The staff is great- they are very kind and friendly ☺️ The suites are comfortable and clean ( by the way the room service was amazing!) they have two tv, couch, sofa, big bed... In the kitchen you will find everything you need to... More 

Helpful?
Thank Nikola E
John T, General Manager at CrestHill Suites Syracuse, responded to this review

Nikola E, Thank you so much for the 5 star review! We really enjoyed having you and your co-workers at our hotel this summer. We hope if you ever make it back to upstate New York you will stay with us again! Sincerely, John T General Manager More 

New York
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly helpful staff. Rooms spacious & very clean. Huge king sized bed in separate en suite room with tv. Main room / kitchenette with sofa bed, tv, desk & chair, stove, fridge, cups, saucers, utensils etc. Good pool for kids and free breakfast! Free high speed wi-fi. Would definitely stay here again. (Recommend going for breakfast early - tough to... More 

Helpful?
Thank Richard_S_NY10017
John T, General Manager at CrestHill Suites Syracuse, responded to this review

Richard_S_NY10017, Thank you for reviewing our property. The team will be very happy to hear you found them to be helpful and the property to be clean. We're glad your kids were able to use our outdoor pool and free breakfast. We hope to see you next time you travel through the Syracuse area. Sincerely, John T General Manager More 

Rochester
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We needed a place to serve as home base in central NY. Cresthill provided everything we needed for a comfortable stay. The staff was very pleasant and helpful. The rooms were very clean, the bed was comfortable; they even got the pillows right. Breakfast was good with fresh and hot food brought out frequently. They even had food in the... More 

Helpful?
Thank Denisjsr
John T, General Manager at CrestHill Suites Syracuse, responded to this review

Denisjsr, Enjoyed everything about your stay! We're happy to hear that and appreciate the 5-star rating. Look forward to seeing you again soon. John T General Manager More 

Ontario, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

CrestHill Suites Syracuse has a very friendly greeting staff. Check in was smooth, room a little outdated but very clean. The location was not good for us. There are no restaurants within walking distance and limited in the surrounding area. Parking is free and you can park and walk in near your room. We were on the ground floor. They... More 

Helpful?
Thank Bhousetv
John T, General Manager at CrestHill Suites Syracuse, responded to this review

Bhousetv, Thanks for the review! We're happy to hear that you found the hotel to be very clean. We're also sorry you didn't like the area of the hotel. If you're back in town be sure to ask us for a list of local restaurants. There are 5-6 restaurants located within a mile and many more within 5 miles! We... More 

salem, wi
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

My husband and I stayed here while traveling east to Maine. It was just an overnight stay, which was good. The room was a suite- bedroom, bathroom, front room and kitchen. The rooms seemed a little beat up. The walls were marked up, especially in the bathroom. The bathroom could have been a little cleaner. There were little pieces of... More 

Helpful?
Thank p w
John T, General Manager at CrestHill Suites Syracuse, responded to this review

p w, Thank you for taking the time to review our property. We're sorry we weren't able to earn a 5-star review from you but will definitely take your feedback and use it to improve our service and property. And you're right, that Syracuse Air Show was really neat! Thanks again, John General Manager More 

Montville, New Jersey
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 27, 2016 via mobile

We had a family event and had reserved4 rooms. We ended up needing only 3 rooms and the staff was very understanding. Complimentary breakfast had enough choices for all of us. Rooms had kitchenette and twin sofa bed in living room area. Rooms were very clean but could use some updating.

Helpful?
Thank stevelotte
John T, General Manager at CrestHill Suites Syracuse, responded to this review

stevelotee, Thanks for the review! We're happy you chose our hotel for your family event and are glad you enjoyed your stay. Please come and see us again the next time you're in the Syracuse area. Sincerely, John T General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about CrestHill Suites Syracuse

Address: 6410 New Venture Gear Drive, East Syracuse, NY 13057
Location: United States > New York > Finger Lakes > East Syracuse
Price Range: $105 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CrestHill Suites Syracuse 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Hotel Style:
#2 Romantic Hotel in East Syracuse
#3 Business Hotel in East Syracuse
#3 Family Hotel in East Syracuse
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