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DoubleTree by Hilton Hotel Syracuse

996 reviews
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Traveler (120)
Room & Suite (53)
Pool & Beach (7)
Overview
  • Excellent41%
  • Very good31%
  • Average18%
  • Poor6%
  • Terrible4%
Travelers talk about
“double tree”(70 reviews)
“cookies”(107 reviews)
“outdoor pool”(36 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Syracuse
Special Offer: Double Points,Every Stay
Hotel deals
Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (996)Write a Review
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66
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All reviewsdouble treecookiesoutdoor poolroom was cleanbreakfast buffetshuttle servicenice hotelbusiness triphotel restaurantfirst floorupon checkhousekeeping staffnice staynew yorkomelettecarrier circlesyracuse
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341 - 345 of 987 reviews
Reviewed December 7, 2015

My stay at the Doubletree was for a training conference. Overall I was satisfied with my stay; however, I was very disappointed there was not a microwave or refrigerator in my room and no continental breakfast offered. I would have expected all of the above...More

Review collected in partnership with DoubleTree by Hilton
Thank Nichlos G
Response from ThomasOlsen, General Manager at DoubleTree by Hilton Hotel SyracuseResponded December 21, 2015

Dear Nichlos G, Thank you for taking the time to write a review of our hotel. I am glad to hear that you were satisfied with your stay. We appreciate your feedback, and hope that you will visit us again when you are in the...More

Reviewed November 27, 2015

I found this hotel very convenient due to the location where my business was being conducted. The hotel is well maintained. The food in the restaurant was excellent and the staff was very helpful. I would have liked to see a little more in the...More

Review collected in partnership with DoubleTree by Hilton
Thank Dean H
Response from ThomasOlsen, General Manager at DoubleTree by Hilton Hotel SyracuseResponded November 30, 2015

Dear Dean H, Thank you for sharing your experience about the Doubletree Syracuse. We are so pleased to hear that our food in the restaurant was excellent and the staff was very helpful. We try to make each guest experience an excellent one at our...More

Reviewed November 24, 2015 via mobile

My stay was fantastic. The people that work here did a bunch of little things to make my stay extra enjoyable. The bartender was extremely friendly and had great service. The people at the front desk went out of their way to make me feel...More

Thank rwterry3
Response from ThomasOlsen, General Manager at DoubleTree by Hilton Hotel SyracuseResponded November 30, 2015

Dear Rwterry3, Thank you for sharing your experience about the Doubletree Syracuse. We are so pleased to hear that you had a fantastic stay. We try to focus on the little things to make your stay an excellent one at our hotel as your satisfaction...More

Reviewed November 24, 2015

Room wasn't ready right away and had to wait. When I got into the room it looked like it hadn't had a good cleaning in months. I went to turn on a light, only to find the fixture was lose and flopping around. Went into...More

Review collected in partnership with DoubleTree by Hilton
Thank Emmon J
Response from ThomasOlsen, General Manager at DoubleTree by Hilton Hotel SyracuseResponded November 27, 2015

Dear Emmon J, Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is...More

Reviewed November 24, 2015

This was a great property on my way to New Hampshire for my Pre-Thanksgiving vacation. I was happy to find a deal at the half-way point before starting out on the last leg of the journey. I recommend those traveling this way to take time...More

Review collected in partnership with DoubleTree by Hilton
Thank Lataunya C
Response from ThomasOlsen, General Manager at DoubleTree by Hilton Hotel SyracuseResponded November 30, 2015

Dear Lataunya C, Thank you so much for sharing your experience about the Doubletree Syracuse. I'm glad to hear that you had a great stay for your Pre-Thanksgiving vacation. Thank you for recommending our hotel. I hope to see you again soon as you are...More

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Traveler (120)
Room & Suite (53)
Pool & Beach (7)
Dining (1)
Hotel & Grounds (95)
Business Center & Event Rooms (13)
Bathroom (10)
About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$87 - $149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$87 - $149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
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