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    DoubleTree by Hilton Hotel Syracuse

    6301 State Route 298, East Syracuse, NY 13057
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    8/27/2017 8/28/2017
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    $129
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    Traveler (118)
    Room & Suite (51)
    Pool & Beach (7)
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    Overview
    • Excellent40%
    • Very good32%
    • Average18%
    • Poor6%
    • Terrible4%
    Travelers talk about
    “cookies” (105 reviews)
    “outdoor pool” (36 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton Hotel Syracuse
    Special Offer: Double Points, Every Stay
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    Hampton Inn & Suites Syracuse Erie Blvd/I-690
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    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (956)
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    There are newer reviews for DoubleTree by Hilton Hotel Syracuse
    See the most recent reviews

    181 - 185 of 947 reviews

    Reviewed August 30, 2016

    This an average hotel with spacious rooms which smell a little bit too much after the cleaning agent. Service can be better. If you ring the front desk it can take 10 minutes until somebody takes the phone.More

    Thank Matthias1960
    Response from ThomasOlsen, General Manager at DoubleTree by Hilton Hotel SyracuseResponded August 31, 2016

    Dear Matthias1960, Thank you for taking the time to write a review of our hotel. We appreciate any and all feedback regarding your stay and use it to improve future guest experiences. Please accept my sincere apologies for the front office to answer the phone....More

    Reviewed August 29, 2016

    I am never disappointed by DoubleTree. We stayed here this past weekend while visiting the New York State Fair. The hotel staff is friendly; I don't think one staff member missed a chance to say something nice to me when we crossed paths. The room...More

    Thank Gina K
    Response from ThomasOlsen, General Manager at DoubleTree by Hilton Hotel SyracuseResponded August 31, 2016

    Dear Gina K, Thank you for sharing your experience about the Doubletree Syracuse. I’m so pleased to hear that you had a fantastic stay and you loved our clean and well-maintained room. We try to focus on the little things to make the stay an...More

    Reviewed August 28, 2016

    Updated, clean, friendly staff...restaurant, bar...it was a great experience! Close to SU, but not too close. We liked that we were not in the city. It's quiet...close to everything and very comfortable!More

    Review collected in partnership with DoubleTree by Hilton
    Thank Lisa T
    Response from ThomasOlsen, General Manager at DoubleTree by Hilton Hotel SyracuseResponded August 31, 2016

    Dear Lisa T, Thank you for sharing your experience about the Doubletree Syracuse. I’m so pleased to hear that my staff was very friendly and professional. We try to make each guest experience an excellent one at our hotel as your satisfaction is important to...More

    Reviewed August 25, 2016

    The lobby is very inviting but room is dated, bathroom is small and no fridge or microwave in room unless you ask for it. Housekeeping did not clean room until we complained. They came in at 9 pm to do it so we couldn't use...More

    Review collected in partnership with DoubleTree by Hilton
    Thank climb-to-the-top
    Response from ThomasOlsen, General Manager at DoubleTree by Hilton Hotel SyracuseResponded August 26, 2016

    Dear climb-to-the-top, Thank you for your review of your recent experience at our hotel. I'm very sorry that our housekeeping staff didn’t clean your guestroom. We do our best to make sure all of our guests have an excellent stay. I’ve addressed these issues with...More

    Reviewed August 25, 2016

    Housekeeper at 8:15 a.m kept walking up and down the hall screaming HOUSEKEEPING....I counted no less than 4 of their do not disturb signs still out in the rooms around me. Then at 8:45 a.m I heard a nice woman tell Mary (the houskeeper that...More

    2  Thank Patti L
    Response from ThomasOlsen, General Manager at DoubleTree by Hilton Hotel SyracuseResponded August 26, 2016

    Dear Patti L, Thank you so much for sharing your experience with us. Please accept my sincere apologies for the challenges you had with the housekeeping staff. This is not typical of our hotel and staff, and we have addressed the issues you mentioned with...More

    Hampton Inn & Suites Syracuse Erie Blvd/I-690
    736 reviews
    #1 of 32 hotels in Syracuse
     
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    582 reviews
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    Embassy Suites by Hilton Syracuse
    1,207 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • $113 - $211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in East Syracuse
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 250
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Priceline, Orbitz, Hotels.com, Travelocity, TripOnline SA, Cancelon, HotelQuickly, Cheap Tickets, Hotwire and getaroom.com so you can book your DoubleTree by Hilton Hotel Syracuse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • East Syracuse
    • Also Known As
    • Doubletree Hotel East Syracuse ,
    • Doubletree East Syracuse ,
    • East Syracuse Doubletree
    Add Photo Photos
    Traveler (118)
    Room & Suite (51)
    Pool & Beach (7)
    Dining (1)
    Hotel & Grounds (87)
    Bathroom (10)
    Business Center & Event Rooms (10)
    Nearby
    Embassy Suites by Hilton Syracuse
    1,207 reviews
    .33 miles away
     
    Hampton Inn & Suites Syracuse Erie Blvd/I-690
    736 reviews
    2.10 miles away
     
    Hilton Garden Inn Syracuse
    582 reviews
    .61 miles away
     
    CrestHill Suites Syracuse
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    .40 miles away
     
    Nearby Restaurants
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    Justin's Tuscan Grill
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    .24 miles away
    Nearby Attractions
    Hollywood Theatre
    16 reviews
    3.22 miles away
    The Palace Theatre
    25 reviews
    2.03 miles away
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    3.56 miles away
    Central New York Playhouse
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    3.45 miles away
    Ask a question
    Questions & Answers
    Shiffjowen
    June 20, 2016|
    AnswerShow all 4 answers
    Response from 164tatianar | Reviewed this property |
    I dont think so as is. 5hr trip.
    0
    Votes
    Cheryl D
    March 13, 2015|
    Answer
    Response from Jennifer W | Property representative |
    Breakfast is not including in our room rate, however uur hotel has a full service Breakfast Buffet featuring Made to Order Omelets and Waffles for $14.95 per person. We also have an a la carte menu if you are looking for... More
    0
    Votes
    Room Tips
    "Hilton Honors members appear to get rooms on the higher floors."
    Read review
    "Don't stay here"
    Read review
    "Get room north side of building at end of the hall away from elevators"
    Read review
    "Maybe avoid the first floor?"
    Read review
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