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Quality Inn

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Quality Inn
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218 Reviews from our TripAdvisor Community

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Showing 212: English reviews
1 review
4 of 5 stars Reviewed 1 week ago

Rooms are all newly renovated. Bed was very comfortable. Room was clean. They are still working on landscaping. The front desk was very helpful, check in and out was very easy. Breakfast was the same as many hotels we stay at. The weekend we were there the pool was closed do to issues, the hotel called and notified us two... More 

Helpful?
Thank RANDY L
Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We considered this to be a poor quality property. When we booked this hotel it listed a pool, albeit, an outside pool.....when we arrived there was a handwritten note on the door...."sorry pool closed". The common areas were dirty, the outside light fixtures were filthy, the emergency light at the reception desk was hanging from the ceiling on a wire.... More 

Helpful?
1 Thank William99999
Holden, Massachusetts
Level Contributor
99 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Bed and linens were wonderful. I can't give the bed any higher score. However the 4 small pillows were not adequate. My husband and I both needed something thicker. The bedspread and bed ruffle appeared to be older but were clean. We did have trouble with the wi-fi and had to keep rebooting. A little more stable wi-fi would be... More 

Helpful?
1 Thank Diane L
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

We come to syracuse from charlotte every other month to visit family. This was by far the worst experience ever! We typically stay with emabssy, but wanted to give this place a fair chance since thwy said theybhad done a compmete remodel. This place had the rudest staff ever including the ghetto property manager! They didn't care at all about... More 

Helpful?
1 Thank Derrick P
1 review
2 of 5 stars Reviewed June 10, 2016 via mobile

This place was dirty, the blanket and sheets on the pullout sofa were disgusting. They claim they don't even have extra pillows. Never again will we ever stay at quality inn, or a Choice Hotel. The fact its called "Quality Inn" is laughable. The bathroom was so tiny the sink wasnt even in it. Disgusting, OMG. Is something biting me

Helpful?
Thank Monica S
Mason, Ohio, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 9, 2016

There are lots of options at this exit, but I was particularly pleased with my stay here. Got a first floor room with two double beds. Very comfortable room. I especially appreciative of the spacious bathroom, with lots of sink counter space, and built in hair dryer.

Helpful?
Thank Pam S
Ottawa, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 23, 2016

Our room had new furniture, new carpet and was newly painted. That's the positive. We were missing either or a fridge and microwave. The shower and sink and toilet were leftovers from the old hotel. Rusty drains. There is no insulation. You can clearly hear all the noise in the parking lot, people having sex upstairs and birds chirping with... More 

Helpful?
3 Thank cinders88
Overland Park, Kansas
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 23, 2016

Ok. Let me first say that this hotel is under new ownership and is currently being remodeled, so things are a mess in the lobby. None the less, our stay was good. At first I wasn't too sure because our room did not have a refrigerator or microwave, and the water in the tub did not drain. Maintenance did come... More 

Helpful?
Thank TLD64
Bel Air
2 reviews
3 of 5 stars Reviewed May 17, 2016 via mobile

Overpriced for an aging facility. However, they are under new management with renovations going on. No refrigerator, no microwave, no channel guide in room. There was a nice gift basket of snacks, but I'm sure that was just because it was graduation weekend.

Helpful?
Thank Vicki M
Amanda S, General Manager at Quality Inn, responded to this review

Dear Viki, Thank you for taking the time to leave feedback regarding your stay. We are working towards getting refrigerators and microwaves in all the rooms as part of the renovation process. I hope that you decide to stay with us again. More 

Cornwall, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed February 15, 2016

We were 2 couples - late June 2015 for a weekend in Syracuse. With a name like "Quality Inn" I had no worries.......... Was I ever wrong!!! Bates' motel would have been better in the movie "Psycho" !! Blood on the sheet and pillow case. The fire alarm was activated not once, but twice at 6:30 Am and again at... More 

Helpful?
Thank drlove37
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Quality Inn-East Syracuse, located directly off I-90, the New York State Thruway, at exit 35. We are minutes from local businesses as well great shopping and entertainment at DestiNY USA. Syracuse is also the home of the Carrier Dome, the Syracuse Orange, The Great New York State Fair, and a short drive to Turning Stone Casino, and Waterloo Premium Outlet Mall. ... more   less 

Additional Information about Quality Inn

Address: 6611 Old Collamer Road South, East Syracuse, NY 13057 (Formerly Fairfield Inn)
Location: United States > New York > Finger Lakes > East Syracuse
Price Range: $71 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Quality Hotel East Syracuse
Quality Inn East Syracuse
East Syracuse Quality Inn
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