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Quality Inn

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Quality Inn
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223 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Timmins, Canada
Level Contributor
227 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wow, this place has been totally renovated! We thought it was brand new! Well appointed rooms & a great outdoor pool. The price was right! Several good restaurants within an easy walk. An excellent choice.

Helpful?
Thank Barry L
Amanda S, General Manager at Quality Inn, responded to this review

Dear Barry, Thank you so much for your recent feedback. We are very pleased that you enjoyed your stay. We have worked very hard to provide our guests with wonderful accommodations. We hope to see you again soon. More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed for 1 night on our way to the baseball hall of fame. The hotel rate was very reasonable and included a decent breakfast. The rooms were clean. The front desk was friendly and helpful. Overall, this was everything we wanted for the money

Helpful?
Thank greeneduck
Amanda S, General Manager at Quality Inn, responded to this review

Dear Guest, We are glad that you chose our hotel on your way to the baseball hall of fame. I will share your feedback with our staff. We hope that you stay with us again in the future. More 

Houtzdale
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We have been stopping at this hotel for the past 8 years. The rooms have recently been updated. Pool was open and the kids swam and had fun. Ruby Tuesdays is across the parking lot. Very convenient when pulling a boat. Breakfast is good. Same as most other hotels. Only problem this trip was a party in room near ours.... More 

Helpful?
Thank John M
Amanda S, General Manager at Quality Inn, responded to this review

Dear John, Thank you very much for choosing the Quality Inn as your place to stay for the last 8 years. We are pleased that your children enjoyed the pool. I apologize for the noise but I am glad that our staff promptly quieted them down. We look forward to seeing you again on your next visit. More 

Binghamton, New York
Level Contributor
91 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 13, 2016

I stay here a great deal. I had rooms in my name, called the hotel 2ce during the day and confirmed my rooms. I spoke with the person who checked me in. They recognized me, but still asked for my picture ID. My keys were ready and this person said, "1 night"" It was 3. Very disappointing. I was not... More 

Helpful?
Thank JohnCAPWN
Amanda S, General Manager at Quality Inn, responded to this review

Dear John, We are sorry that you were disappointed with the check in process during your recent stay. You should have been recognized as an elite member. We appreciate your loyalty and look forward to seeing your again on your next visit. More 

1 review
4 of 5 stars Reviewed July 18, 2016

Rooms are all newly renovated. Bed was very comfortable. Room was clean. They are still working on landscaping. The front desk was very helpful, check in and out was very easy. Breakfast was the same as many hotels we stay at. The weekend we were there the pool was closed do to issues, the hotel called and notified us two... More 

Helpful?
Thank RANDY L
Amanda S, General Manager at Quality Inn, responded to this review

Dear Randy, The landscaping is still a work in progress but a majority of the outside work has been completed. Thank you very much for your kind feedback and continued loyalty. Nationals weekend is one of my favorite of the year and seeing the repeat guests and their cars makes it that much better. We look forward to seeing you... More 

Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 18, 2016

We considered this to be a poor quality property. When we booked this hotel it listed a pool, albeit, an outside pool.....when we arrived there was a handwritten note on the door...."sorry pool closed". The common areas were dirty, the outside light fixtures were filthy, the emergency light at the reception desk was hanging from the ceiling on a wire.... More 

Helpful?
1 Thank William99999
Amanda S, General Manager at Quality Inn, responded to this review

Dear William, We understand that the pool being closed was a huge inconvenience to our guests. The previous owners used the wrong paint to seal the pool and it had leaked into the water making it unable to be swam in. We believe that service is very important and that is why we made all the renovations to the property.... More 

Holden, Massachusetts
Level Contributor
99 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 3, 2016

Bed and linens were wonderful. I can't give the bed any higher score. However the 4 small pillows were not adequate. My husband and I both needed something thicker. The bedspread and bed ruffle appeared to be older but were clean. We did have trouble with the wi-fi and had to keep rebooting. A little more stable wi-fi would be... More 

Helpful?
1 Thank Diane L
Amanda S, General Manager at Quality Inn, responded to this review

Dear Diane, Thank you very much for your recent feedback regarding your stay. We have ordered new pillows for the guest rooms that are much larger. The bedding is all new and updated. The tub refinishing is still on the renovation list but has not been completed at this time . I have shared your feedback with out internet provider... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 25, 2016 via mobile

We come to syracuse from charlotte every other month to visit family. This was by far the worst experience ever! We typically stay with emabssy, but wanted to give this place a fair chance since thwy said theybhad done a compmete remodel. This place had the rudest staff ever including the ghetto property manager! They didn't care at all about... More 

Helpful?
1 Thank Derrick P
1 review
2 of 5 stars Reviewed June 10, 2016 via mobile

This place was dirty, the blanket and sheets on the pullout sofa were disgusting. They claim they don't even have extra pillows. Never again will we ever stay at quality inn, or a Choice Hotel. The fact its called "Quality Inn" is laughable. The bathroom was so tiny the sink wasnt even in it. Disgusting, OMG. Is something biting me

Helpful?
Thank Monica S
Mason, Ohio, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 9, 2016

There are lots of options at this exit, but I was particularly pleased with my stay here. Got a first floor room with two double beds. Very comfortable room. I especially appreciative of the spacious bathroom, with lots of sink counter space, and built in hair dryer.

Helpful?
Thank Pam S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Quality Inn-East Syracuse, located directly off I-90, the New York State Thruway, at exit 35. We are minutes from local businesses as well great shopping and entertainment at DestiNY USA. Syracuse is also the home of the Carrier Dome, the Syracuse Orange, The Great New York State Fair, and a short drive to Turning Stone Casino, and Waterloo Premium Outlet Mall. ... more   less 

Additional Information about Quality Inn

Address: 6611 Old Collamer Rd, East Syracuse, NY 13057-1203 (Formerly Fairfield Inn)
Location: United States > New York > Finger Lakes > East Syracuse
Price Range: $62 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 134
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Also Known As:
Quality Hotel East Syracuse
Quality Inn East Syracuse
East Syracuse Quality Inn
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