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Holiday Inn Express Hotel & Suites Dewitt (Syracuse)

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Holiday Inn Express Hotel & Suites Dewitt (Syracuse)
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235 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The facilities were as expected for a HI Express - satisfactory The staff were pleasant and helpful. Breakfast was ok and the hotel is close to a number of alternatives if you prefer something more. There are also a number of dinner options within a 5-10 minute drive. My only gripe was the price of the room on my second... More 

Helpful?
Thank Nigel F
Edward B, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this review

Hello Nigel, We strive to be more than satisfactory in our guests eyes, and hope to have you back again so you can have a MORE than satisfactory stay. We are glad to hear that you liked the area around the hotel and hope you were able to experience some of our great restaurants in the area. Best Regards, Ed... More 

Albany, NY
Level Contributor
167 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean and close to restaurants and highways. Decent rate and friendly staff. Breakfast is great with free selection each morning! Front desk staff is great and pay attention to guest needs. Elevators are state of the art and stop on the floor that you request.

Helpful?
Thank 14alnjan
Edward B, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this review

Hello 14alnjan, Thank you for the review of your recent stay with us. We love being located in Dewitt with all of the shopping and restaurant options close to the hotel. We strive to anticipate our guests needs and we appreciate you noticing and mentioning it in your review. We look forward to seeing you again in the future. Best... More 

Auckland,
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Over night stay en route to buffalo. Wonderful check in with a delightful young lady. Sorry I missed your name. Gave us tickets to the new York state fair. Room was very comfortable. Breakfast topped off a beautiful stay. Value for money 10/10.

Helpful?
Thank oakford26
Knoxville, Tennessee
Level Contributor
833 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Traveling through the area an stopped to see my Alma Mater on "the hill" - Syracuse University for the day. Found and decided to stay at our usual Holiday Inn Express. This one was conveniently nearby after eating dinner at Dinosaur BBQ. Welcoming, cordial staff, clean room, comfortable and quiet night with usual breakfast. Easy access to be on the... More 

Helpful?
Thank Knox10SC
Edward B, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this review

Hello Knox10SC, We are glad to hear that you were able to come visit Syracuse and found our hotel convenient to all of the locations your we visiting while in town. We look forward to welcoming a Syracuse Alum anytime you are back in the area. Best Regards, Ed Buczek General Manager More 

Johnstown, New York
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 22, 2016

Clean, friendly staff, comfortable stay. Nice breakfast and indoor pool. Strange entry if coming from the Albany direction. Can't drive up to hotel from back, which happened to be the way we arrived at it. Needed to go back out to light at main road and go around.

Helpful?
2 Thank Kristin M
Edward B, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this review

Hello Kristen M, We appreciate the feedback from your recent stay with us. We are happy to hear that you enjoyed the comfortable room and pool. We look forward to having you stay with us again in the future. Best Regards, Ed Buczek General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 20, 2016 via mobile

Very nice hotel. Price and location worked out very well. Easy to find. Room was nice size and clean. Lobby and breakfast area also very well kept. Breakfast was very good and well stocked. Parking lot well lit. Would stay again and would recommend others to stay also.

Helpful?
1 Thank TJ H
Northampton, Massachusetts
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 16, 2016

We stayed here the night before a triathlon in Green Lakes State Park. Our room was great, clean, comfortable and well appointed. What really made our stay was the SUPER thoughtful staff! When the front desk staff found out we needed to leave before the scheduled breakfast time they made sure there was coffee, there were some food choices and... More 

Helpful?
Thank Alicia W
Edward B, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this review

Hello Alicia, Thank you for the Great review of our hotel and staff. We were happy to have those items available for you early so you could get the energy you needed to finish the race. We hope you come stay with us again should you compete in the Syracuse area in the future. Best Regards, Ed Buczek General Manager More 

Holbrook, New York, United States
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 29, 2016

Stayed two nights, it was clean, linens fresh, pillows comfortable as was the bed. We are lucky to belong to their travel club because we get upgraded to a suite which after a long ride is a nice surprise. Always nice to have a larger space to stay in. We like to stay in all the hotels that are part... More 

Helpful?
1 Thank Barbara F
Lancaster, New York
Level Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed July 28, 2016

I only stayed one night, and only because I had to arrive at my company's Syracuse office very early in the morning for an exam. I'm so glad I chose this place. It was very clean, staff were wonderful, the bed was comparable to a Westin heavenly bed ....and staff at check in and in the dining area were wonderful.... More 

Helpful?
Thank jando24
Greece
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 28, 2016

I stayed with my family for one night. It is a clean and cozy hotel. The rooms are spacious and clean too. Well decorated. The bathroom is big and clean. It has the charm of more expensive hotels. Hotel pool isn't something special. It is rather small, but refreshing. Breakfast has limited, but good food choices. In overall I recommend... More 

Helpful?
1 Thank ganlayer3
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Pool
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
American English ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Dewitt (Syracuse)

Address: 5908 Widewaters Pkwy, East Syracuse, NY 13057-3088
Location: United States > New York > Finger Lakes > East Syracuse
Price Range: $121 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dewitt (Syracuse) 2.5*
Number of rooms: 89
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Also Known As:
Holiday Inn Express Hotel And Suites Dewitt (Syracuse)
Hotel Style:
#1 Family Hotel in East Syracuse
#5 Business Hotel in East Syracuse
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