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Embassy Suites by Hilton Syracuse

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1,054 Reviews from our TripAdvisor Community

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Showing 1,049: English reviews
Syracuse, New York
Reviewed 3 days ago NEW

I stayed here for a conference with my sorority and loved it! I booked with a group rate and they covered hotel expenses but the stay was amazing. Upon walking in the hotel is pretty dim and looks older but do not let it fool you, the room was wonderful. It offered a suite-like layout with a separate bedroom area....

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Helpful?
Thank DSutton9
New York City, New York
Reviewed 6 days ago NEW

Our team stays in this hotel every year and we love the experience every time. Staff is friendly, the rooms are spotless and the beds are super-comfortable. The only thing lacking is that the internet connectivity is bad.

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Helpful?
Thank Martin F
Binghamton, New York
Reviewed 1 week ago NEW

Love the Embassy Suites in Syracuse. Breakfast is fantastic and the evening reception was great. Rooms spacious and very clean. Stayed there twice and will go back again. Staff is very helpful and gracious.

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Thank F8361AWchriss
Reviewed 1 week ago NEW

All of the times I stayed at the Embassy Suites there has been optimal facilities and quality of the service. The staff all went above and beyond and made me feel that I was an individual who mattered.

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Helpful?
Thank Robin S
UTICA
Reviewed 1 week ago

If you have stayed at an Embassy Suites then you will know what to expect. Very large two room suites with large bathroom. The rooms are not the height of luxury, but they are nicely decorated and very clean. As usual the living room opens to a very large atrium. The lobby décor is great, and the breakfast is fantastic...

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Thank UticaTraveler1488
Cape Cod
Reviewed 2 weeks ago

We travel back to Syracuse, at least, twice a year and staying at Embassy Suites is a major contributor to the success of the weekend. Between the easy on-off to the NY Thruway combined with the easy access to restaurants, shopping, & The University, it makes for a relaxing and enjoyable visit, each time we return. Grandsons ha great time,...

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Thank 17gman
Atlanta, Georgia
Reviewed 3 weeks ago via mobile

Older hotel but nicely modernized to keep up looking good. Nice ambiance down stairs. Please ask for quiet rooms on south side away from highway noise at night. Couldn't stay for breakfast or afternoon snacks but it was offered. Might try Hampton inn nearby next time.

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Thank tayla13
Washington DC, District of Columbia
Reviewed 3 weeks ago

I was extremely disappointed in my stay because of a moldy shower that was so bad that I didn't even take a shower in the morning. I complained at check-out and all I got was an apology. I complained two additional times when I was sent emails asking about my stay and although that was two weeks ago, I have...

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1Thank annettei832
Painted Post, United States
Reviewed 3 weeks ago

Very reasonably priced. The staff was helpful and accommodating. The room was spacious and clean. Very comfortable bed. I was there for a tax conference and the staff handled everything super, nice group of people.

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Helpful?
Thank V417RJpaulag
Mentor
Reviewed 4 weeks ago

I was looking forward to staying at an Embassy Suites, as my husband had stayed at a few and said they were always nice. Both he and I were a little disappointed with this one however. It appears to be an older facility, probably really nice at the time it was built but now it just needs an overhaul. On...

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Helpful?
Thank peela
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
All suite property featuring spacious two-room suites, complimentary full cooked-to-order breakfast and complimentary beverages and snacks at our complimentary evening reception. The hotel is conveniently located off the New York State Thruway (i-90) at Exit 35 and Carrier Circle, just minutes from Downtown Syracuse, Hancock International Airport, Syracuse University, LeMoyne College and Destiny USA. Many outdoor recreational activities are available including Onondaga State Park, beaches and public golf courses. ... more   less 

Additional Information about Embassy Suites by Hilton Syracuse

Address: 6646 Old Collamer Rd, East Syracuse, NY 13057-1204
Location: United States > New York > Finger Lakes > East Syracuse
Price Range: $122 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Syracuse 3.5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Priceline, Odigeo and Travelocity so you can book your Embassy Suites by Hilton Syracuse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Syracuse
Embassy Suites East Syracuse
East Syracuse Embassy Suites
Hotel Style:
#4 Business Hotel in East Syracuse
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Syracuse staff and other travelers.
5 questions
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North Adams, Massachusetts
over a year ago
Boston, Massachusetts
1 month ago
Boston, Massachusetts
1 month ago

See all questions (5)

Questions? Get answers from Embassy Suites by Hilton Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get a room away from the road noise, higher up.”
 of 5 bubbles peela, 4 weeks ago | Read review
“Ask for a room at the back of the hotel and not overlooking the breakfast area if you like to sleep in a bit.”
 of 5 bubbles micekfamily, Nov 2, 2016 | Read review
“Go with a king-room on the top floor in the premium suites!”
 of 5 bubbles nickff302, Oct 12, 2016 | Read review
“Stay away from side of hotel that is near the expressway.”
 of 5 bubbles AF5612, Sep 27, 2016 | Read review
“Great breakfast, housekeeping service is horrible. Be ware of your valuables. No safe in room and items may get stolen.”
 of 5 bubbles Rosa0224, Sep 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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