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Embassy Suites by Hilton Syracuse

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963 Reviews from our TripAdvisor Community

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Showing 958: English reviews
Dallas, Texas
Level Contributor
177 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a typical Embassy Suites with all the rooms overlooking an atrium that has fish and foliage, etc... Now first let me say that I arrived at the Airport and called for the shuttle. It arrived quickly and the female van driver was nothing short of amazing. She was friendly and efficient and joked and told me about the... More 

Helpful?
Thank hothead40
New York City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

This is our first choice every time we drive from New York to Toronto and back. It's exactly half way, and it's a perfect choice. They have a really nice indoor pool so the kids can get moving again, comes with free breakfast & wifi, and the staff is excellent. Rooms are always impeccable. We get a suite with a... More 

Helpful?
Thank floobish
United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

This was a once a very nice hotel for business travel. However, the quality of the rooms and other amenities have progressively decreased. The room furniture is stained and worn. The breakfast was edible but the meal quality was less than has been previously experience. After the first morning, I chose to eat breakfast elsewhere. On a good note, the... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Rabon C
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

I just checked in to this hotel for one night while driving to my final destination. The hotel is on the expensive side compared with other options in the region. I paid $160 and what I've got was very slow wifi and a dirty room. In the shower there were leftover shampoos and soap from the previous patrons. It is... More 

Helpful?
1 Thank Gio_new_england
Wilmington, United States
1 review
5 of 5 stars Reviewed 1 week ago

excellent staff, very polite, very accommodating have stayed at other hotels in area found this one to be the best for all reasons. have stayed there a few times and will keep going back to embassy suites

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Anthony D
Fort Wright, Kentucky
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Attention Travelers Beware of Hilton Embassy Suites. Second bad experience in a row in 6 months. This one in Syracuse NY and one in Washington DC. Bad start to my day with next to NO sleep! Amenities NOT provided at this Embassy Suites by Hilton: Hot Shower, Soap, Wash Cloth, A/C, Stable Internet Amenities that ARE provided by this Embassy... More 

Helpful?
Thank Katie B
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Let me start with the highlights: the front desk staff was awesome in trying to help resolve our issues. And Iftkhar Khan was visiting from Hilton Corporate; he hustled to try and resolve our issues while making mental notes along the way as he was here in an observational capacity. Unfortunately, there were two major problems: 1. There were a... More 

Helpful?
1 Thank Larry S
Jacksonville il
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Came to syracuse for a wedding along with 25+ others. Service was great. Food was not so good but it was a hot meal. The rooms were clean however not around the pool area. No towels for swimmers or toile paper in the bathroom.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank C2828EVkb
Syracuse, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel is consistent and always a great value. The breakfast pounds the competition as it is REAL. None of that continental and fast food variety. My kids enjoy the pool, the fish in the lobby pools, and everything about the rooms.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Eric F
boston
Level Contributor
104 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall this is a nice place, rooms were comfortable and well appointed. Open space which is common to embassy suites adds something nice in my opinion, yes there is some sound that bounces around but that is not unbearable. Staff was very helpful despite me being a bit of a pain. Some signs of wear and tear here and there... More 

Helpful?
Thank moparmaniac
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
All suite property featuring spacious two-room suites, complimentary full cooked-to-order breakfast and complimentary beverages and snacks at our complimentary evening reception. The hotel is conveniently located off the New York State Thruway (i-90) at Exit 35 and Carrier Circle, just minutes from Downtown Syracuse, Hancock International Airport, Syracuse University, LeMoyne College and Destiny USA. Many outdoor recreational activities are available including Onondaga State Park, beaches and public golf courses. ... more   less 

Additional Information about Embassy Suites by Hilton Syracuse

Address: 6646 Old Collamer Rd, East Syracuse, NY 13057-1204
Location: United States > New York > Finger Lakes > East Syracuse
Price Range: $125 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Syracuse 3.5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Priceline, Hotwire, Orbitz, Booking.com, Hotels.com, Odigeo, getaroom.com and Travelocity so you can book your Embassy Suites by Hilton Syracuse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Syracuse
Embassy Suites East Syracuse
East Syracuse Embassy Suites
Hotel Style:
#4 Business Hotel in East Syracuse
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