The Maidstone is a tired property devoid of any atmosphere and amenities. I stayed one night in the smaller room for $500+ a night. The room was small as expected but the carpet was filthy and the decor tatty. There is no staff at the hotel in the evenings so there is no atmosphere or hospitality. The hotel sits on a very busy road so if you are at the front it is so noisy. The room is worth max $200 a night. Not 500!
What a treat to stay at the Maidstone while we were at a golf tournament. The place is gorgeous and so inviting with so many little spots to sit and have coffee, tea or wine. The staff was so professional and we loved the decor!
I hope you like black mold! And wet rotting sheet rock, and an empty minibar, and no service, and insulting little free soap samples instead of soap. For the highest prices you’ve ever paid. Stay anywhere else. Seriously. I’m not being cute or hyperbolic when I say next time I’d pick Motel 6
Avoid this outrageously overpriced, tired mess of a hotel! So bad that we finally just left a day early, giving up our $1,500-a-night for that last night. The room itself was filthy and tired. Bathroom broken down with toilet hissing in middle of the night. We lived out of our bags because there were four hangers in the closet and only one functional drawer. Room cleaning did not happen until we complained at 3:00 one day and then 4:00 the next day. Evening room service was suspended. No toilet paper replenishment, we had to use the tissue box. It needs a physical renovation and new management.
You pay price of Ultraluxury hotel stay but you get more or less a dump. They charge for the location but it ends there. Embarrassing how old the rooms and beds are. Feels like it will fall apart soon! Would not recommend to anyone.
The outside garden here is very nice. The restaurant is good. The rooms and the common areas are very average. We paid $2700 for two nights. Ok it’s July in the Hamptons but this property is not worth that. Disappointed
This has to be the best hotel and restaurant in the Hampton. On Main Street walking distance to the center of town or the beach it is just the best kept secret around. The people are stunning , food fabulous and the rooms are romantic. I stayed 4 nights. They have a small bar scene with live music one of the nights I was there. Great place for a date
Lovely room, great staff, thoughtful amenities, including pool, restaurant, bar, lovely backyard, suitable continental breakfast in the AM; well kept and welcoming. Easy walk to town, bikes available, passes to go to the beach. Very lovely.
really bad customer relations/ overstaffed for lawn and housekeeping and waiters but no manager and no one answers phone, hotel guests not really valued, it cost nearly 900 for a 200 square foot room. Was in accident with their bike and had to go to ER by ambulance - no follow up, didn’t offer refund as I had to go home, and no one offered to assist with food after I was discharged. I am a regular guest but now the prices are insane and still customer service is awful
Fabulous and very accommodative. Maintenance of area outside could be better with groundskeeping but I think everywhere is short staffed these days so it was fine. Will stay here again. They were extremely accommodative letting us extend our beach pass. They provide beach chairs, umbrellas, ice, water. Etc..,