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New York LaGuardia Airport Marriott

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496 Reviews from our TripAdvisor Community

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Binghamton, New York
Reviewed 1 week ago

I have always used this property for a work location event - never an issue - until Rohit left. Now, customer service , attention to detail, and overall business experience has gone down. No follow up from Sales Staff, rooms in need of upgrade, staff unable to confirm a guest pick up at the airport. Rooms cancelled without authorization when...

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Helpful?
Thank emtpeep
Rogers, Arkansas
Reviewed 3 weeks ago

Depending on your goals for a hotel in this area, this is a decent hotel. Pros: Excellent staff, very helpful, friendly Close to LaGuardia - 10 minute drive Very comfortable bed Cons: No refrigerator in room - I stay in a bunch of Marriott properties, and it seems like the mini fridge has become standard, but there wasn't one in...

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Helpful?
Thank mamaj2010
Zadonna Y, Rooms Division Manager at New York LaGuardia Airport Marriott, responded to this review

Greetings, Thank you for taking the take to share your recent experience at the New York LaGuardia Airport Marriott with us. Feedback from valued guests, such as yourself allow us to maintain the high level of quality service for which Marriott is known. I am so pleased to hear that our staff not only meet your expectations, but ours as...

Reviewed 4 weeks ago via mobile

Stayed for business. Concierge Lounge was well equipped and inviting. Room was standard; nothing special but clean so no complaints. Friendly staff and free shuttle that runs continuously to airport. Will stay again.

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Thank Julie K
Bensenville, Illinois
Reviewed January 16, 2017 via mobile

Room was clean and adequately furnished. Staff was outstanding The two problems were that the bed was soft and lumpy. Usually Marriott beds are excellent. And the room was very warm. Fortunately we could open a window but even that didn't help much. My husband says it was too hot and he's always cold. Also the main restaurant is only...

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2Thank greatmogul
Zadonna Y, Rooms Division Manager at New York LaGuardia Airport Marriott, responded to this review

Greetings, Thank you so much for taking the time to provide us with feedback from your recent stay at the New York LaGuardia Airport Marriott. We are pleased to hear your overall stay expectations have been met. I am pleased to advise the hotel will be undergoing a full renovation of guestrooms and public space alike. Which is sure to...

Brooklyn, New York
Reviewed January 16, 2017 via mobile

After a flight delay, made an online reservation at the last minute. Busy busy night at La Guardia, so waited a long while for the shuttle. Service from the telephone operator was excellent, from calling for the shuttle to ordering room service upon arrival. Nice, large clean room. Shuttle runs 24/7. Took an early early shuttle for an early flight.

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Thank Ana C
Birmingham, United Kingdom
Reviewed January 15, 2017 via mobile

My flight was delayed at least 10 hours from JFK to London Heathrow so they bussed us to this hotel. British Airways provided the stay with an excellent breakfast, a lunch and a very nice room. This was a welcome reward for a weary traveller. This Marriott had most of the usual requirements you expect from a Marriott hotel. The...

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Thank pugilistic
London
Reviewed January 15, 2017

Our transatlantic flight was cancelled and the next one was 12 hours later so we were all dispatched here for the day arriving at 8am. The hotel is a better quality airport hotel - I've stayed in a lot worse and some better. The rooms are clean. On arrival, over 100 people were seen by only two beleaguered receptionists -...

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Thank speedypony
Frisco TX
Reviewed January 8, 2017

Upon exiting the terminal you can see the hotel across the street from airport which is under construction in a BIG way major traffic and congestion in and out of airport depending on time of day. The van driver is apologetic for the long wait and the front desk staff is cordial upon checking in. The highlight of the day...

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Thank tootsie12
Lakeside, Michigan
Reviewed January 6, 2017

I stay at Marriotts all the time. This is an old property with good size rooms. My bathroom was not clean and in fact had poop in the bowl when I arrived! The bar food is also very expensive. While the bed was comfortable, I would not stay here again

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Helpful?
Thank BarryMoltz
Zadonna Y, Rooms Director at New York LaGuardia Airport Marriott, responded to this review

Good day, Thank you for taking the time to provide us with feedback from your stay. Based on the information you provided, as the cleanliness of our hotel rooms is a key priority, an investigation is being conducted, and we will follow up with you accordingly. Sincerely, Zadonna Young Rooms Division Manager

surabaya
Reviewed December 30, 2016 via mobile

We choose airport hotel to avoid traffic, this hotel is a 4 stars hotel but restaurant is small and only serve breakfast. Shuttle from hotel to airport take 30 minutes because of construction on the way to Laguardia Airport8. We have 2 connecting rooms with Laguardia Airport view, actualy we booked for 1 room with two full beds, but when...

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Helpful?
Thank eljees
Zadonna Y, Rooms Division Manager at New York LaGuardia Airport Marriott, responded to this review

Good day, Thank you for taking the time to share your recent experience at the New York LaGuardia Airport Marriott with us. Feedback from valued guests, such as yourself enables us to discover our shortcomings and make improvements, to maintain the high level of quality service and standards for which Marriott is known. As we strive to maintain the highest...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
With a convenient location and a recently renovated lobby and fitness center, discover a leader among LaGuardia Airport hotels, New York LaGuardia Airport Marriott. Guests are assured a pleasant night's rest with our hotel's signature Marriott Revive bedding and double-paned soundproof windows. This hotel near LaGuardia Airport offers a unique plug-in panel in each room that allows guests to connect their digital devices to a large 32-inch flat-screen TV. As a convenient New York LaGuardia Airport hotel, we are just a short distance from Midtown Manhattan, Long Island and JFK International Airport. Surrounded by the hustle and bustle of New York City and boasting more than 15,000 square feet of renovated event space, our hotel is ideal for special events, corporate meetings and unforgettable wedding receptions. Additionally, all guests have access to a complimentary airport shuttle to LaGuardia Airport. Enjoy a spectacular New York City getaway during your stay at New York LaGuardia Airport Marriott. ... more   less 

Additional Information about New York LaGuardia Airport Marriott

Address: 102-05 Ditmars Blvd, East Elmhurst, NY 11369-1327
Location: United States > New York > Queens > East Elmhurst
Price Range: $195 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — New York LaGuardia Airport Marriott 3.5*
Number of rooms: 438
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Also Known As:
New York Laguardia Airport Marriott Hotel East Elmhurst
Marriott Hotel East Elmhurst
Marriott East Elmhurst
East Elmhurst Marriott
New York LaGuardia Airport Marriott East Elmhurst
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Questions & Answers

Here's what travelers have asked, with answers from New York LaGuardia Airport Marriott staff and other travelers.
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Questions? Get answers from New York LaGuardia Airport Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Very close to the airport but no noise.”
 of 5 bubbles emtpeep, 1 week ago | Read review
“Room 115 comes with free wifi.”
 of 5 bubbles speedypony, Jan 15, 2017 | Read review
“A bit of airport noise depending on which side of the hotel you stay.”
 of 5 bubbles tootsie12, Jan 8, 2017 | Read review
“Get a room that does not face the airport because of a major highway between the airport and the hotel. Traffic noise was a problem for me.”
 of 5 bubbles George_StonyBrook, Dec 29, 2016 | Read review
“high views are nice”
 of 5 bubbles Joanfam3, Dec 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question