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LaGuardia Plaza Hotel - New York

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LaGuardia Plaza Hotel - New York
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880 Reviews from our TripAdvisor Community

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Showing 824: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

Eric was extremely helpful. He went out of his way to help us. Lorraine at check in was also very professional and friendly. The hotel is very nice. It was immaculate and very comfortable. We would definitely stay here again.

Helpful?
Thank A TripAdvisor Member
ManagerX1, Assistant General Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you so much for the fabulous feedback about our friendly and professional staff! We are delighted you had an excellent stay with us at LaGuardia Plaza Hotel and enjoyed all our amenities and services. Our passionate team is committed to excellence, so they will be pleased reading your comment and I will ensure Eric and Lorraine get your compliments.... More 

Saint Louis, Missouri
Level Contributor
245 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The rooms have great, clean and comfortable. Mid week and the lobby bar area was full, mainly because the food is great and reasonably priced. Seemed to be a place to be seen. Large lobby nicely done with marble and granite. I would highly recommend staying here!

Helpful?
Thank Mike C
ManagerX1, Assistant General Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you so much for being our guest at LaGuardia Plaza Hotel and for sharing your feedback. We are delighted you had an excellent stay and that you loved our clean, comfortable, and modern accommodations along with our exceptional service. At our lobby bar - Elements Lounge, travelers can relax each evening with a wholesome American cuisine lunch and dinner... More 

Longmeadow, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I have been traveling around the world for over 40 years. The last time that I stayed in a hotel this bad was in Pakistan on the Afghanistan border. Among the highlights: - booked King room got Murphy bed- yes Murphy bed -pulled curtains to look at view- no window in room - hotel services book- only in Korean -... More 

Helpful?
Thank Vjmcpartland
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Dear Guest, thank you for staying with us and for your feedback. We sincerely apologize the specific guest room you booked was not available upon check-in as it should have been. We have procedures in place to keep this from happening, so we are looking into this now. We also apologize for the housekeeping issues you experienced. We hope you... More 

Travelers are raving about these East Elmhurst hotels

Bangor, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I booked the hotels Park and Fly Package. I paid $289 plus tax ($310) I assumed that my parking was included in my $289 plus trip. There website never said how many days the parking included. My trip was for 15 days. When I returned they told me that only 10 days were included, and that I owed them $30... More 

Helpful?
1 Thank djjascani
San Francisco, California
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

If check in is a snapshot of the hotel experience I am nervous about what happens next. MINUS: Hotel shuttle took 40 minutes to arrive after 2 phone calls. We reserved a premium room and - at 11:30pm (traveling with a minor) - are being told no premiums available. We reserved 2 Queen beds and now are being told no... More 

Helpful?
Thank SeasonedBizTraveler
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Dear Guest, thank you for staying with us and providing your feedback. Our highest priority is to ensure our guests receive outstanding accommodations and service, so I am truly sorry for your disappointing experience and the inconvenience this caused you and your family. I will be sure to pass along your comments to Erica. And we will ensure adjustments are... More 

Christchurch, New Zealand
Level Contributor
99 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel because it was close to La Guardia airport and had free transport to The airport. Our room was very clean, king size bed was so comfortable and bathroom was a great size. Staff so friendly and welcoming. We ate 3 times at the Elements restaurant - food was tasty every time. Would thoroughly recommend this hotel.

Helpful?
Thank Maggie G
ManagerX1, Assistant General Manager  at LaGuardia Plaza Hotel - New York, responded to this review

Maggie, thank you for your excellent rating and we are thrilled you enjoyed LaGuardia Plaza Hotel. We are happy to hear our location across from LaGuardia Airport and just minutes from Manhattan made your stay even better, and the complimentary shuttle service added value to your stay. It was great to know you enjoyed dining in our Elements Lobby Lounge &... More 

Hollywood, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We spent only one nite but had a great experience. We arrived close to midnight an the staff was fast and efficient. Head on our pillows in 20 minutes Buffet breakfast had a great omelette station with fresh ingredients. Make your own waffles fresh Had great wait staff. Cappuccino no extra charge. Room appointments better than expected. Shuttle to airport... More 

Helpful?
Thank savtadeb
ManagerX1, Assistant General Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your excellent rating and we are thrilled you enjoyed all aspects of LaGuardia Plaza Hotel. Our goal is to provide best in class service and our staff will be so pleased with your rating. We hope your experience left you feeling refreshed, and connected to your family and friends and the attractions and culture of the city. Our... More 

Riverside, California
Level Contributor
6 reviews
4 of 5 stars Reviewed 3 weeks ago

It was a bit expensive but I wanted a room that was very nice. The room was great but they didn't have a restaurant in the hotel, only a bar with a menu. They advertised a happy hour but they didn't have that anymore. There was parking but it cost $30 and they didn't tell me I needed my key... More 

Helpful?
Thank Marie W
ManagerX1, Assistant General Manager at LaGuardia Plaza Hotel - New York, responded to this review

We appreciate you being our guest and for sharing your feedback. Our goal is to provide best in class service along with clean and comfortable accommodation, and it was great to read you enjoyed most aspects of our hotel. I have also shared your comments with my team, as feedback such as yours helps us improving our amenities and services.... More 

Boston, Massachusetts
Level Contributor
114 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I recently stayed at the LaGuardia Plaza Hotel over a holiday weekend. The hotel is within very close proximity to LGA while also being close to people we were visiting during our trip who live in Rego Park. Check in was a breeze. We stayed in room 757 which was adequately equipped. The hotel was updated, fun,... More 

Helpful?
Thank Belle1025
ManagerX1, Assistant General Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thanks for your fabulous and detailed review about your stay at LaGuardia Plaza Hotel. We are delighted you and your family had an excellent weekend with us enjoying all our amenities and services. I am pleased our location across LaGuardia Airport and just minutes from Manhattan worked so well for you, and you were impressed with our restaurant - Pavilion Grille... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you have come to NY for Business or leisure you will be greeted with a warm welcome and our hospitality will exceed your expectations at the LaGuardia Plaza Hotel. We are located directly across from LaGuardia Airport and eight miles from JFK Airport. ... more   less 

Additional Information about LaGuardia Plaza Hotel - New York

Address: 10404 Ditmars Blvd, East Elmhurst, NY 11369-1665 (Formerly Crowne Plaza New York - LaGuardia Airport)
Location: United States > New York > Queens > East Elmhurst
Price Range: $170 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — LaGuardia Plaza Hotel - New York 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Crowne Plaza East Elmhurst
Crowne Plaza New York
LaGuardia Plaza Hotel - New York East Elmhurst
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