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LaGuardia Plaza Hotel - New York

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LaGuardia Plaza Hotel - New York
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892 Reviews from our TripAdvisor Community

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Showing 836: English reviews
St. Catharines, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

My father and I had an unexpected flight cancellation at Laguardia airport and needed to find a hotel last minute and at a late time. I searched for close by hotels and had a few with zero vacancies. When I called the Laguardia Plaza Hotel they had a room available. Every person that we dealt with at the hotel (reservations,... More 

Helpful?
Thank scottyurenko
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

On behalf of our entire staff at LaGuardia Plaza Hotel, thank you for staying with us and for sharing your fantastic review! Providing first class treatment to our guests is what our entire staff loves to do, so we appreciate your comments, and we will pass them along. Please stay with us again the next time you are in the NYC... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Don't waste your money on this property. Horribly managed hotel. Unless you pay more for a "premium" room, don't expect much in the room quality. Pay a little more and stay at the Springhill down the street. The transportation is not 100% reliable. Is Late often for s pre-arranged van time. And some of the vans don't have air conditioning.... More 

Helpful?
Thank AirSusan
ManagerX1, Assistant General Manager at LaGuardia Plaza Hotel - New York, responded to this review

On behalf of our entire management team, we apologize for your disappointment with our shuttle service and with your guest room. As you may know, we are undergoing a renovation in all of our guest rooms. From your comments, it seems as though you may have stayed in one of our rooms which we have not yet refreshed. On your... More 

Travelers are raving about these East Elmhurst hotels

Amsterdam, The Netherlands
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

I stayed at LaGuardiaPlaza Hotel during the night of December 19,2015, en route from Amsterdam (Netherlands) to Bangor (Maine, USA). The room was nice and clean, the bed was good and the TV was working fine. I couldn't get the alarm clock functioning (no instructions), so I was glad that my cell phonecould do the work. The airco was quite... More 

Helpful?
Thank MaartenBr52
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for sharing your experience at our hotel. I'm pleased you enjoyed your stay with us for the most part and had a good night rest. Our goal is to ensure every guest has a comfortable stay, so we thank you for your feedback and look forward to having you back with us again in the future.  Effie Mikedis, ... More 

Bloomington, Indiana
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Normally, I am not a complainer. But my wife and I still feel victimized by the events of the night we stayed..... We called your hotel and were told where to stand to catch the shuttle bus that would be along in 15 minutes. That was at 9pm. I won't bore you with the numerous phone calls that I made... More 

Helpful?
Thank Frank M
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for evaluating your recent stay with us and letting us know you had a pleasant stay overall. We typically receive good feedback about our shuttle service and staff, so I regret that your experience was less than satisfactory. I will investigate the circumstances you described and will take appropriate action to prevent it from reoccurring. I sincerely apologize... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

I am a native New Yorker and actually have been a patron of the hotel in the past and belong to their pool club always a good experience it they have stepped it up... I came to NYC for family and business and extended my stay at LaGuardia Plaza after my scheduled 3 days to 10! The hotel has been... More 

Helpful?
Thank mcnycgrl
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

It's so nice to read you had another great stay with us, and we appreciate your loyalty to LaGuardia Plaza Hotel! We are delighted that you were impressed with the quality of our facilities and services. Delivering first class treatment to our guests is what our passionate team is all about, so I will share your compliments with them and... More 

Brighton, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed two nights at this hotel and found the rooms to be of a good size and clean. Shuttle was efficient and took us to the metro station and advised us how to get back. We used the restaurant bar and breakfast room each day and found the quality and service to be good. I would recommend this hotel to... More 

Helpful?
Thank Barry W
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Barry, thank you for sharing your experience at LaGuardia Plaza Hotel and highlighting some of the key features of our property. Our staff works hard to provide clean and comfortable accommodation along with exceptional service, and I am glad you were impressed with most aspects of our hotel, especially with our complimentary shuttle service. Thanks again for your kind words... More 

Pittsburgh, Pennsylvania
Level Contributor
15 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

You can walk to the hotel from LGA if you knew how. It's a 6 to 8 minute walk over Grand Central Parkway. The hotel is excellent. I have been staying for the past four months on a weekly basis (I live in Pittsburgh) and have had very good serviced. I commend Carla and Carolyn at the front desk, but... More 

Helpful?
Thank lodz33
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

It is always a pleasure to welcome you back, and we are delighted you had an excellent stay again. Our staff loves to provide a best in class experience, so they will be pleased with your compliments. I will be sure to share your kind words with the entire team, especially with Carla and Carolyn. I am glad that our... More 

Palm Harbor, Florida, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We spent 3 nights here to attend my daughter's wedding shower. The renovated rooms were very comfortable and clean. The staff was super friendly and helpful. I left my purse on the shuttle by mistake and they got it back to me within 15 minutes.... life savers! Thank you for a great experience.

Helpful?
Thank Cindy A
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Cindy, we are delighted you had an excellent stay with us at LaGuardia Plaza Hotel! Delivering a best in class experience is the goal of every staff member, so your comments are appreciated and I will pass them along to our team members. I am so glad you were impressed with our clean, comfortable, renovated, and modern accommodation. We hope you... More 

New york
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location to Laguardia airport; updated room, great beds, desk, large bathroom at reasonable $150 price. Most of staff very friendly. Large hotel, clean, new rooms; large lobby w/ restaurant, bar and extra seating. Negative that charged $50 for o/n parking and upgraded wifi (but basic was fine).

Helpful?
Thank Itof
ManagerX1, Assistant General Manager at LaGuardia Plaza Hotel - New York, responded to this review

We're thrilled to hear you had a great stay with family recently at LaGuardia Plaza Hotel. Thank you for the nice remarks about your comfortable, modern and totally improved guest room! We are also delighted to know that you enjoyed our proximity to the airport, the facilities and the excellent value we offer. We hope your wonderful experience will bring... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Had a 1 day layover between landing at JfK and meeting someone at LaGuardia airport and the hotel was exactly what it should have been. Nice building, nice staff, nice breakfast, close to airport and a really nice bar area. Special thanks to DJ who looked after us at the bar in the evening and breakfast the next morning. Only... More 

Helpful?
Thank Jamie R
ManagerX1, Assistant General Manager  at LaGuardia Plaza Hotel - New York, responded to this review

Jamie, thank you for your feedback, and we are delighted you had an excellent stay with us at LaGuardia Plaza Hotel. Our goal is to provide best in class service along with immaculate accommodation, and I am glad our staff did that. I will be sure to share your compliments with the entire team and let them know their efforts are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you have come to NY for Business or leisure you will be greeted with a warm welcome and our hospitality will exceed your expectations at the LaGuardia Plaza Hotel. We are located directly across from LaGuardia Airport and eight miles from JFK Airport. ... more   less 

Additional Information about LaGuardia Plaza Hotel - New York

Address: 10404 Ditmars Blvd, East Elmhurst, NY 11369-1665 (Formerly Crowne Plaza New York - LaGuardia Airport)
Location: United States > New York > Queens > East Elmhurst
Price Range: $173 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — LaGuardia Plaza Hotel - New York 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Crowne Plaza East Elmhurst
Crowne Plaza New York
LaGuardia Plaza Hotel - New York East Elmhurst
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