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Hampton Inn Cortland

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Hampton Inn Cortland
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428 Reviews from our TripAdvisor Community

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Showing 421: English reviews
Putnam, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW

Whenever we travel we stay at Hampton Inns and we were surprised of the lower standards of this one. To start out the people at the front desk are very cold. Not sure if they like what they are doing or just are not comfortable dealing with people. Other reviews talk about the poor choices for breakfast and the only... More 

Helpful?
Thank Ed A
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear Ed A, I thank you so much for sharing your detailed feedback about your recent stay at our hotel with me. I would like to apologize for each of your concerns and want you to know that we have and will continue to address these types of concerns so that we can exceed your expectations during your next visit... More 

New York City, New York
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking for a budget friendly hotel in this area you can't go wrong with this one. Staff is helpful, free moderate breakfast, indoor pool, small fitness area and within a good distance from the major companies of the area.

Helpful?
Thank 1109travel
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear 1109travel, I thank you for sharing your awesome feedback about our hotel with our future, potential guests. We are honored when we are able to exceed our guest's expectations. We look forward to hosting your stays when your travels bring you back to the Cortland area. I thank you again and hope that you have a wonderful rest of... More 

Leesburg, Virginia
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We usually stay at the Hampton Inn in Cortland because the Hilton hotels in Ithaca are too expensive. The staff are usually friendly and helpful, but the breakfast isn't as nice as some of the other Hampton Inns and I noticed some cobwebs throughout the hotel. As a parent of small children, I was also concerned to see that the... More 

Review collected in partnership with Hampton

Helpful?
Thank Deanna C
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear Deanna C, I truly apologize for the concerns you had during your recent visit with us. Please know that we will use your feedback to fine tune our operations. We are recently under new management and hope to change your opinion so that we will not only be one of your favorite Hampton Inns to stay at but your... More 

Albany, New York
1 review
5 of 5 stars Reviewed 1 week ago

I had been booked into a neighboring hotel for a conference. After an hour in my room, I realized that was mistake (dirty, musty, moldy smelling room) and quickly went over to the Hampton Inn where I had stayed previously. The staff was great and got me a clean, quiet room - MUCH better than their neighboring hotel! The next... More 

Helpful?
Thank jhogan2016
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear jhogan2016, Thank you so much for your wonderful review of our hotel and team! We are honored to be able to provide a clean and comfortable experience for you when you visit Cortland and look forward to hosting many future visits for you. Thank you again and have a fantastic rest of the day! More 

northumberland
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we have often stayed at hampton inns across the united states and you know what you are getting for your money, a nice large clean room with a decent breakfast, this one was just as you would expect. no problems

Helpful?
Thank mickdicknick
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear mickdicknick, Thank you so much for your wonderful review of our hotel! We are honored that you are a loyal Hilton member and look forward to hosting your visits at our Cortland Hampton Inn when your travels bring you back this direction. I thank you again and hope that you have a fantastic rest of the day! More 

Lancaster
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall nice hotel . I stayed with my son for a baseball camp at SUNY Cortland. Room was very clean and staff friendly. Business office was good. Service was excellent and staff was very accommodating.

Review collected in partnership with Hampton

Helpful?
Thank jacquelinebQ419PC
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear jacquelinebQ419PC, I thank you so much for your wonderful review of our hotel and staff! We strive to give our guests the best experience possible and feel truly honored when we succeed. We hope your son enjoyed the camp at SUNY Cortland and hope that he will be able to return. I thank you again and hope that you... More 

Silver Spring, Maryland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

A nicer Hampton Inn. A good quiet place with friendly staff. Complementary cold water bottles on arrival was a nice touch after a long drive. Good to have queen beds rather than double and a large bathroom. I thought the breakfast was very decent - really liked the fresh blueberries and grapefruit, good selection of breads. For a cappuccino we... More 

Helpful?
Thank gertrude1099
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear gertrude1099, I thank you so much for your wonderful review of our hotel and team! I thank you for mentioning our extra touches like our queen beds and cold bottled water. We do strive to give our guests the best experience possible when you are with us and are honored when we succeed. I look forward to meeting you... More 

Waterbury, CT
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was our midpoint here while visiting a few colleges in upstate NY. I found the location convenient, hotel staff friendly, easy check-in, and very clean. We stayed on the 3rd floor, the beds comfortable and rooms equipped with microwaves and mini fridge a plus! My only suggestion is to improve the breakfast offerings. The scrambled "eggs" and "french... More 

Helpful?
Thank mizmof
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear mizmof, I thank you so much for your wonderful, detailed feedback about our hotel! I thank you especially for mentioning our team and how clean and comfortable your stay was. I also appreciate your detailed feedback about our breakfast. We will certainly look into alternatives that will still meet our brand requirements. Unfortunately, we are limited in options but... More 

Level Contributor
92 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Came to the Cortland area for a wedding and had to book a room for the night. We decided to stay with a Hilton affiliate. We paid $199 for our room. This was by far the least valued room I have stayed at. The room was average at best. The AC unit wax noisy and kept me up all light.... More 

Helpful?
Thank Corey B
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear Corey B, I thank you so much for your review of our hotel and your detailed feedback. We are always looking for areas of opportunity and use your feedback to improve our operations. Please know that we do our very best to ensure we are priced appropriately within our market but will certainly take your feedback into consideration. I... More 

Westchester, NY
Level Contributor
142 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff is very friendly. Conveniently located off of highway. Stayed there while visiting colleges in the area. Breakfast is typical Hampton Inn complimentary fare. Room was clean. No problems. Would stay here again.

Review collected in partnership with Hampton

Helpful?
Thank Letsg0m0m
Kelly F, General Manager at Hampton Inn Cortland, responded to this review

Dear Letsg0m0m, I thank you so much for sharing your wonderful feedback about our hotel with our future, potential guests. We are truly honored when we succeed in providing a great experience for our guests. I thank you for mentioning our team, location, and breakfast and will certainly share your feedback with my team. I hope to meet you when... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Cortland

Address: 26 River St, Cortland, NY 13045-2311
Location: United States > New York > Finger Lakes > Cortland
Price Range: $135 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Cortland 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Hampton Inn Cortland Hotel Cortland
Cortland Hampton Inn
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