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Holiday Inn Express Cortland

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Holiday Inn Express Cortland
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96 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed overnight on our way through Cortland. The standards of this location were par with all HIE, no surprises. Pool was clean and warm. Front desk was helpful and courteous. Hot breakfast was well presented, clean, plentiful and warm. Great variety of foods. Easy location. Many restaurants close by. Great stay with grandkids.

Helpful?
Thank JACKIE O
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Jackie O: We are delighted that you and the grandchildren enjoyed your stay at the Holiday Inn Express in Cortland. Hopefully, you got to sample our Nemo Cinnamon Rolls and I am sure that the grandchildren sampled a pancake or two. Please come see us again when you are in need of lodging in beautiful Upstate New York. More 

Toronto, Canada
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our last few weekend vacations over the last 2 months we have chosen to stay at Holiday Inn Expresses. This hotel will not disappoint. We stayed Friday Sept. 2 to 4th in room 306 and have nothing but positive things to say. The am breakfast was actually HOT! Not like some other Hotels we have stayed in. The quality was... More 

Helpful?
Thank floydangel71
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Floydangel: Our mission is to provide the most outstanding service for every guest and our staff will go out of their way to make sure that we fulfill our mission. We are delighted that you enjoyed your stay with us. Please come see us again if you are in Upstate New York, hopefully on vacation enjoying our lovely Fingerlakes... More 

Metuchen, New Jersey
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel one night as part of family vacation to Finger Lakes. Hotel looks new, very clean. Non-smoking - important for me! Plenty of complimentary parking. Large nicely decorated room with Keurig k-cup coffee maker, small fridge and microwave. Very friendly staff !!! Free WiFi. We were tired - Perkins conveniently located next door as served nice... More 

Helpful?
Thank GB12345
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Guest: We are delighted that you enjoyed your stay with us at the Holiday Inn Express in Corltand. It is our pleasure to serve you and hope that you will come back when you are in the Finger Lakes again! More 

Cortlandt Manor, New York
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great spot to stay when dropping your Children or visiting them at college. Clean and accommodating. Only small concern is the beds are 2 full - not two queen. Very nice complementary breakfast. Free wifi. Close enough to the highway and campus.

Helpful?
Thank Gravos
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Gravos: Thank you very much for your kind words. Taking children to school is always a stressful event and I do hope that we were able to make your stay in Cortland a little bit easier. Hopefully, we will be able to greet you again during Cortland Parents Weekend. Until then, be well! More 

Level Contributor
4 reviews
4 of 5 stars Reviewed July 23, 2016

The only reason I'm giving a 4 out of 5 is because the reservation was mixed up and the front desk person was new and overwhelmed with taking phone calls. He was as helpful as he could be and the manager apologized for the inconvenience. My room was spacious and immaculate! The breakfast area was well stocked and clean.

Helpful?
Thank LMCmitten66
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Lisa: Thanks for taking the time to review your stay with us. It give us great pleasure to provide a home away from home when you are travelling. Hope that you had a chance to sample our pancakes and the Nemo cinnamon rolls. Those are absolutely awesome! Please come again! More 

Southampton, New York
Level Contributor
185 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed July 18, 2016 via mobile

This is a rather new Holiday Inn Express. It is well located, with clean new rooms. The gym is small. The breakfast buffet is ample. The staff is very courteous and there is plenty of safe, free parking. Stay on a high floor at the back of the hotel - it faces into trees.

Helpful?
Thank Mitch R
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Mitch R: Thank you very much for your complimentary words regarding our Hotel. Our staff takes great pride in delivering outstanding service. We are always happy to hear when we have succeeded in accomplishing our mission. Please come again and enjoy one of those wonderful Nemo Cinnamon Rolls on the way to the Finger Lakes Region! More 

Valley Forge, Pennsylvania
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 24, 2016

Newer property, close to the interstate (but rooms on the back side are very, very quiet.) My room had blonde colored wood furniture, and was painted in shades of pumpkin and red. Sounds awful, but it worked, and was a relief from boring beige! The bed and pillows were comfy. The bathroom, while small, had a generous vanity, and was... More 

Helpful?
1 Thank Stubenville
Level Contributor
65 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 21, 2016 via mobile

This hotel is new, clean, and has a "home" feeling. The staff was super friendly. They have a nice pool and fitness center. It also has a large gathering area just past the lobby that had a comfy, friendly atmosphere that used by a lot of the guests. The best place to stay at in Cortland NY!

Helpful?
1 Thank Steve L
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Steve: Thank you very much for your kind words! We strive to make every guest's stay outstanding and provide you a home away from home! Did you get a chance to sample our bountiful breakfast, including the wonderful Nemo Cinnamon Rolls and pancakes? And of course, we also offer healthy options such as Chobani Yogurt and Kelloggs Special K... More 

Upstate NY
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 27, 2016 via mobile

Stayed in April for a last minute trip to the sold out Greek Peak facility. I called the hotel on our way after I read about the smallness of the beds to see if we could get an upgrade and we were given a king bed room with a separate living area with a pull out bed for the kids... More 

Helpful?
Thank VacaLuver
IHGService, Guest Relations Manager at Holiday Inn Express Cortland, responded to this review

Dear VacaLuver, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room upgrade, breakfast and bathroom amenities However, we’re sorry we fell below your expectation regarding housekeeping and cleanliness as well as the room size. We will address these concerns. We... More 

Somers, New York
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 12, 2016

I recently stayed at this hotel with my husband and son while visiting a college in the area. The overall presentation of the hotel is OK, but there are a few things worth mentioning. First, I can't understand why any hotel would have double beds. They are just too small and the beds actually seemed short as well. In addition,... More 

Helpful?
Thank Mimi W
IHGService, Guest Relations Manager at Holiday Inn Express Cortland, responded to this review

Dear Mimi W, Thank you for taking the time to express your thoughts and concerns regarding our hotel. I sincerely apologize if you may have experienced any inconvenience with our beds, bathroom shower, and the noise levels. Rest assured that it is in our continued efforts to maintain and improve our amenities and services in order to be consistent in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning

Additional Information about Holiday Inn Express Cortland

Address: 4 1/2 Locust Ave, Cortland, NY 13045-1412
Location: United States > New York > Finger Lakes > Cortland
Price Range: $140 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cortland 2.5*
Number of rooms: 74
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Also Known As:
Holiday Inn Express Cortland Hotel Cortland
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