The hotel and grounds are relaxing, clean, and beautifully appointed. The huge porch and rocking chairs looking out on the lake were the best part of our stay. The hotel decor seems perfect based on the era of the hotel. The staff is professional and friendly. Our room was immaculate but with no microwave or refrigerator. It did have an ample walk-in closet and a large spotless bathroom. The large bath towels are quite exorbitant and exfoliating. Warning, bring you own body lotion - none is provided. You can, however purchase lotion in the lobby. Also beware that the on-site restaurants are very expensive (breakfast buffet is $26.95). and all require advance reservations. Restaurants on Main Street are just a short walk from the hotel and the food is phenomenal. We recommend the family-friendly Doubleday Cafe. Obviously, based on my review, we are not a couple accustomed to "luxury".…
This is a excellent hotel. This historic hotel is a charming and beautiful property, situated at the end of the lake. It is also a easy walk to town and the Baseball Hall of Fame. My wife and I throughly enjoy our stay. If you are looking for a romantic get away, a relaxing time sitting by the lake or for a place for a family gathering this is a good place.
A wedding weekend brought us to the Otesaga. 428 served us perfectly with a partial lake view and ample space in our room (I think we ended up with an upgrade and loved it!). There are 4 floors of rooms, top floor (5th floor) requires you to walk up a flight of stairs. The room I saw was great! Living room, bathroom, bedroom with windows in all 3 rooms. Hotel is spotless and seemed very well taken care of. Outdoor spaces were inviting. Pool was comfortable and heated with towels available. I took a yoga class on property and was spoiled by being the only one at it! Other classes are offered as well. If you are there for a wedding, expect to hear some celebratory noise. If you book a full lake view room, the outdoor spaces (fire pit, restaurant, rocking chairs) are below those rooms. Breakfast-a very substantial buffet-was included with our room. A short walk (10 minutes?) to Main Street is worth your while! We caught a game at Doubleday Field, browsed souvenir shops and ate! Toscana and Cooperstown Diner (the diner is so small, it has half of an address!!) we’re fantastic! I can’t wait to visit Cooperstown and the Otesaga again!…
The service at the Otesaga hotel is terrible. We waited in a long line to check in, the staff didn’t know anything about dining options in the area, their own restaurant wasn’t offering outdoor dining despite advertising that as an option. They have luggage carts for use which are a liability. They roll and crashed down 3 stairs hitting our car. The hotel handled this incident terribly. They have no staff helping with bags or even opening the heavy front door for guests wheeling the luggage carts. We requested a refrigerator when we reserved the room which they neglected to provide. After harassing the front desk staff finally they rolled one in reeking of salad dressing. The worst was that we were woken up at 1am by other guests. The walls are paper thin - do not expect to get a good night sleep. This hotel is overpriced and not worth it. We regret staying there.…
The Otesaga was the third hotel and the anticipated high point of a trip 20 months in the making. It turned out to be a monumental failure and necessitated a mid-vacation shift of focus. We should have known when I was forced to struggle through the main entrance with a luggage cart and a recalcitrant door. There is no bell service at $500 per night and no one is minding the front door at four in the afternoon. Our room was large and somewhat shabby. There was a nice chair for reading. The room was ice cold, but warmed after an hour of thermostat bingo. The bathroom was clean and had a good range of products. We cannot comment on the plumbing. We did not stay long enough to use it. The beds seemed okay. We didn't really get to sleep in them. The was a wedding in the hotel that night. They were drunk and noisy all night and right outside the door of our room. There apparently was no security. At least none that I could find. I finally stuck my head out the door and yelled at them. I went to the desk at five AM. We were gone by seven AM. The Concierge cancelled the charges for the next two nights of our stay, but did not refund the night we paid as deposit. I would not return here. They are under new ownership.…
We stayed at the hotel and our room was uncomfortably warm. We returned from our reception late and the room temperature was 77 degrees. We put the air conditioner on and attempted to go to bed. It is obvious that the air conditioning unit did not work and my family and I were unable to sleep at all that night because the temperature in the room never changed and remained 77 degrees throughout the night. We checked out early in the morning and made the front desk aware and were told that management would get back to us. We have never heard back from them. The room is way overpriced to have a cooling unit that doesn't work.
I decided to stay in a resort rather than a bed and breakfast because of all the amenities and entertainment advertised. Bad news is that in May, when the weather is already beautiful, there is still no swimming pool, kayaks, paddle boarding or tennis. The yoga "in the Lake" is once a week! There was a wedding and the noise of the attendees woke us up several times during the night. In general, we were very disappointed.
We have stayed at the Otesaga Hotel in Cooperstown many times in the past and have always found it to be worth the high price per room. We just returned from what was to be a three night stay at the hotel. We checked out a day early because of the poor quality of the hotel. I did complain to the front desk clerk. She seemed very disinterested. The hallways have a very musty odor to them. It's very unpleasant. The carpet in our room was frayed in places. The rooms need a complete make over. No one told us upon registering that they no longer make up the rooms. I suppose this is due to covid and I agree, but it would have been nice to have been told. We had to ask for more towels, coffee and cups. I asked for a refrigerator to be placed in the room when I made the reservations. It wasn't there, so I asked again. When it was brought to the room, it didn't work and had a terrible odor inside. The thermostat didn't work. No matter what temperature you set it, it stayed at 74. I turned it down to 70. Still 74. All in all, a big disappointment compared to the other times that I have stayed. This hotel needs to have some very real changes. I will not be staying at this hotel again. Save your money.…
Our first visit to this amazing resort.. Never have I been in a place with such elegance, attention to detail, and treatment of my wife and I. The view alone from our room was worth the visit. Add to that the amazing food, staff, and just overall excellence, you won't find a better place to stay
While a rare snowstorm arrived in Historic Cooperstown, this did not dampen a trip booked more than six months prior. A few changes in wardrobe was the only thing needed. The staff was wonderful from the moment we checked in. The amenities were superb. The food was wonderful. It was not the first time we stayed there and we look forward to returning soon. I am not sure I should name certain individuals, so I will refrain.
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