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Comfort Inn Latham/Albany North

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Comfort Inn Latham\/Albany North
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210 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Allentown, Pennsylvania
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Agreed with reviewer Chick S that rear entrance has steep steps to access and the shower water temperature vacilated from hot to cold several times (not good!) AC was set to very cold (for the summer) to 66 and was quite loud. Telephone did not work but janitor finally figured it out on third attempt that wire was plugged into... More 

Helpful?
Thank Brookie175
New Jersey
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night. Very quiet and comfortable. Clean room. A/C worked great. Breakfast was standard 'included'--could use fresh fruit and less starchy items. Only awkward moment was when we found some guy's shorts in our otherwise very clean bathroom. Would stay again!

Helpful?
Thank Traveller300072
Merrimack, New Hampshire
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

I stay here regularly when traveling for work. I have many other options but have made this my place to stay when in the Albany area. The staff is great and always helpful. I recommend it to anyone asking me where to stay out here.

Helpful?
Thank JimK_JR
GM-ComfortInnLatham, General Manager at Comfort Inn Latham/Albany North, responded to this review

Dear Louise, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

Although told to park in the rear of the building there was no ramp or easy access to the elevators to transport luggage. We had to lug our suitcases up the outside stairs made a big difficult due to the rain. The shower in the bath changed temperature frequently from scolding to freezing. The room smelled musty and damp. It... More 

Helpful?
Thank Chick S
GM-ComfortInnLatham, General Manager at Comfort Inn Latham/Albany North, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Largo, Florida
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Arrived late, easy to find, fast check in and off to our ground level room. Room clean, a/c working fine. Very tired, tried to sleep but unfortunately ours was an end room next to an exterior door which had guests (I hope) entering and leaving the hotel all night long. We had specifically requested a quiet room in our reservation.... More 

Helpful?
1 Thank NYstatevisitor
GM-ComfortInnLatham, General Manager at Comfort Inn Latham/Albany North, responded to this review

Dear Louise, Thank you for taking the time to complete the online survey regarding your recent stay at Comfort Inn Latham - Albany North. Your feedback is very important to us, as it allows us the opportunity to better focus out efforts as to areas we can improve. Allow me to apologize on behalf of our hotel for failing to... More 

Rhode Island
Level Contributor
89 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed August 20, 2016 via mobile

Pros: Enthusiastic staff; great new indoor pool; better than average breakfast offerings Cons: AC rattled all night; beds are too soft, room was visibly dusty; the hotel looks worn I loved the pool but the air conditioner is very loud and kept me awake. I woke up stiff and sniffling from the piles of dust evident behind the TV, desk,... More 

Helpful?
Thank rhodytraveler10
GM-ComfortInnLatham, General Manager at Comfort Inn Latham/Albany North, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us on your most recent stay. Your feedback is very important to us, and gives us the opportunity to concentrate on areas that are in need of improvement. On behalf of the entire team, I would like to extend a sincere apology as to the room not... More 

Hebron, Connecticut
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 12, 2016

This was the second year staying hear for Saratoga Race Track. Last year the entire parking lot had been sealed and we needed to park next door. This year the pool had been rebuilt to and indoor one. Anyway, as a loyal Choice Hotels member, this is far below the acceptable level of cleanliness that one expects traveling. I pulled... More 

Helpful?
Thank BARRY C
GM-ComfortInnLatham, General Manager at Comfort Inn Latham/Albany North, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very valuable to us as it allows us to better focus our efforts as to how we can improve our product and service we provide our guests. On behalf of our entire team, I would like to... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 31, 2016 via mobile

Just went to a concert at the Saratoga Springs PAC and booked this room on the way up. Check in was super easy and the guy at the front desk was very friendly. The room is nice, clean, and the bed is comfy. This room, for the price, definitely suffice for what we need for the night. They offer breakfast... More 

Helpful?
1 Thank Lisa K
GM-ComfortInnLatham, General Manager at Comfort Inn Latham/Albany North, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Richmond, Virginia
2 reviews
3 of 5 stars Reviewed July 5, 2016

This Comfort Inn was adequate for our stay. Nothing to complain about regarding the physical rooms and hotel. I would recommend this hotel to anyone visiting the area and looking for a decent place to stay. Morning breakfasts were good with a good variety of food selection. My major compliment was with the woman, Nancy who handles the breakfast on... More 

Helpful?
Thank C5484VWnancyp
GM-ComfortInnLatham, General Manager at Comfort Inn Latham/Albany North, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Nancy will especially be delighted to hear that you mentioned her in your posting, we get a lot of positive feedback about both of our... More 

Michigan
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 1, 2016

The room was clean, the breakfast was good and the staff was very nice. I particularly liked that the breakfast included some eggs (other hotels sometimes have carbohydrates only) I had an Expedia booking issue that the hotel fixed for me.

Helpful?
Thank Travellingdude2
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated (May 2013) Latham area hotel with 125 rooms offering complimentary hot breakfast buffet, free Wi-Fi, & free parking. All rooms have refrigerators, microwaves,& 32" Hi-Def flat Screen TVs with premium sports/movie/music stations. Enjoy our large outdoor pool & spacious, well-equipped fitness center. 2 meeting rooms on 1st floor. Great central location bewteen Albany, Saratoga, Troy & Schenectady. ... more   less 

Additional Information about Comfort Inn Latham/Albany North

Address: 981 New Loudon Rd, Cohoes, NY 12047-5001 (Formerly Hampton Inn Albany/Latham)
Location: United States > New York > Cohoes
Price Range: $99 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Latham/Albany North 2.5*
Number of rooms: 125
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Also Known As:
Stay Inn Albany Latham Hotel Cohoes
Hampton Inn Cohoes
Cohoes Hampton Inn
Hampton Inn Albany Latham
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