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Rodeway Inn and Suites

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424 Reviews from our TripAdvisor Community

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Showing 423: English reviews
Brevard County, Florida
Level Contributor
850 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Absolutely horrible wifi service. Kept getting dropped. Needed to sign-in every 2-3 minutes. Makes a business trip very challenging. Was hesitant staying here after reading the reviews. Was unable to make reservations online - constant error message. Was unable to make reservations by phone - it rang but no answer. The indoor pool and fitness center attracted me as well... More 

Helpful?
Thank Rita S
Albany, New York
1 review
1 of 5 stars Reviewed 5 days ago NEW

This was the nightmare we experience booked the hotel a year ago on 10/15 for up coming wedding on 10/16 they have gone through staff to managers 4 times each time we called we were told we don't have anything in our system for this wedding after many attempts and promises to fix things and we were all set we... More 

Helpful?
Thank haztrees
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear haztrees, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am sorry for any rudeness that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar... More 

Pottstown, Pennsylvania
Level Contributor
5 reviews
2 of 5 stars Reviewed 6 days ago NEW

I've stayed here in years past, with minimal issues, but this year, was not the year. First, I do understand that the previous owner had sold them about a month or so ago. Don't you think as a paying customer all people who had reservations booked would have been notified? Nope, not notified. I only knew because of my friend... More 

Helpful?
Thank sspaz1000
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear sspaz1000, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We are currently in the adjusting period over a new management. I hope that you understand this situation of ours. We will be using this review as a stepping stone to us so... More 

1 review
1 of 5 stars Reviewed 1 week ago

I have been staying in this hotel for the last three years with minor hiccups but I was satisfied for the most part. After a long 5 hour drive, I went to check in at the hotel I expected no problems because I made the reservation a year ago, was at the hotel in May and checked on reservation. I... More 

Helpful?
Thank Jessica N
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear Jessica N, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations.I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience.... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

In a word filthy and out dated. Might think about cleaning the place. Maybe update from the 1970,s decor . How about an elevator so guest don't have to drag their bags up the back stairway to get to the 2 nd floor rooms.

Helpful?
Thank Hhhhjllll
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear Hhhhjllll, Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have... More 

jersey city, NJ
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

This is when a 1.5-star option would be helpful. It's not the Bates Motel but I wouldn't recommend it. I don't whether to blame the hotel for the barking dogs or shouting people but maybe the spotty Wi-Fi is their fault. Maybe if management didn't post notes bashing employees (in the office, visible from check-in point) everyone would be happier... More 

Helpful?
Thank jerseyguy2000
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear jerseyguy2000, Thank you for your review, your feedback and your comments regarding your stay. I am very sorry to hear of the difficulties you experienced with our internet connection, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I booked a King room a month ago through Hotels.com, now need a double for a wedding in October (this hotel recommended by the bride to be). I called the hotel directly several times and today even rang it for 2 minutes. No answering machine and someone picked it up and hung up on the other end. I am cancelling... More 

Helpful?
1 Thank Amy H
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear Amy H, We are very sorry to hear that you were able to cancel you reservation, We already informed the management about this for necessary actions. We value our customers well and we apologize for your inconvenience, Thank you for your business and review. More 

Level Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
1 of 5 stars Reviewed 2 weeks ago

STAY AWAY!!!! I reserved a King size room and when we arrived, we were informed there was no King size room for us, even though we reserved the room two months in advance. The desk worker was not accommodating at all, telling us we could have a room with two double beds. He did not seem to care that our... More 

Helpful?
Thank Christopher M
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Dear Christopher M, Thank you for taking the time to complete our survey and share your experience! I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank... More 

New York City, New York
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Front desk clerk said there were no rooms (a lie). Booked online. Hotel was practically empty. Grabbed keys and left. Finally in room later that night and it was filthy. Rug was dirty, the last guest's button was on one table, earring backs on other, long black hair ALL over the bathroom counter and floor. Sat on the horrible bed.... More 

Helpful?
Thank Anne K
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as... More 

Philadelphia, Pennsylvania
Level Contributor
98 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place was where almost everyone for our son's wedding were staying the night of the wedding. Unfortunately shortly before this they changed hands and the weekend of the wedding they actually were switching their computer systems. This caused many delays for those who were checking in on Friday (it was a Friday evening wedding). The management tried to accommodate... More 

Helpful?
Thank SPXW_CL_Traveler
SalesManagerResponse, Guest Relations Manager at Rodeway Inn and Suites, responded to this review

Thank you for your review. We apologize for any inconvenience you experienced due to the delayed check in, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are at the peak of our interest. In addition, we promise that these... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Room Service

Additional Information about Rodeway Inn and Suites

Address: 121 Burgin Drive, Cobleskill, NY 12043-5009 (Formerly The Inn at Cobleskill)
Location: United States > New York > Cobleskill
Price Range: $76 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rodeway Inn and Suites 3*
Number of rooms: 76
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Also Known As:
Best Western Plus Inn Of Cobleskill Hotel Cobleskill
Best Western Cobleskill
Best Western Hotel Cobleskill
Cobleskill Best Western
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