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Staybridge Suites Buffalo-Airport

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Staybridge Suites Buffalo-Airport
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204 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Mansfield, Ohio
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a VERY clean, VERY nice hotel. A few things I noted though were the towels in the room were very hard, almost scratchy. Would be better to have softer towels... The hot tub and pool were both very small. There were a total of 6 people between the pool and hot tub and we could not get in... More 

Helpful?
Thank dkdeltadawn
F1665AZkareno, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

Thank you for bringing your concerns about breakfast to my attention. This is the first that i'm hearing about the concerns over the bacon. I will definitely get with our distributor to see if there is a better quality product that we can use. I sincerely appreciate your candid comments and thank you for bringing them to our attention! More 

Grantham, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location for all the things we wanted to do in the area, crossing to Canada, Airport, etc. Staff were very attentive, acknowledged that we had travelled far that day and need a rest, room was a good size with large beds but found the matresses a bit hard, I liked the welcome night and the breakfast was excellent. Will... More 

Helpful?
Thank Happas
F1665AZkareno, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

Thank you for your wonderful comments on your stay! More 

Clifton Park, New York
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 20, 2016 via mobile

I have business in the Buffalo area several times a year and always stay at the Staybridge. The suites are spacious and clean, staff always friendly, the rates are very reasonable and the weeknight reception with complimentary light refreshments is such a nice plus. The free breakfast is decent but not noteworthy. Location is great (easy 5 minute straight shot... More 

Helpful?
Thank ChrisW77
F1665AZkareno, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

I'm so glad to hear what an enjoyable stay that you had with us! Thank you for such positive feedback. It's nice to hear when we're doing good! More 

Hamilton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 17, 2016 via mobile

I don't even know where to begin.. My family and I had spent the day at Darien Lake which was amazing.. I had booked a hotel for us to try at the end of the day, once we got there it was a nightmare.. Bugs crawling on the floor, what appeared to be blood on the floors and a foul... More 

Helpful?
Thank Misskiki80
F1665AZkareno, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

Kristy, I am so happy you ended a bad experience, with a wonderful one! Thank you for the wonderful compliements. I'll make sure that Erik knows just how much he impacted your stay! More 

1 review
5 of 5 stars Reviewed August 14, 2016

It is very good so far. The only bad thing my family faced in this hotel was the front office employee! she was really behaving toughly without any reasons. My family came about 1:00 PM and we know that the check in should be at 3:00PM. The front desk lady did her best to delay delivering the room till 4:00... More 

Helpful?
Thank Ahmed I
Glenrothes, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 1, 2016 via mobile

Great longer-stay type hotel with great amenities. Room was a good size and was fresh and clean. From my point of view the only thing I missed, and that would have been a good addition is a kettle. Breakfast basic but good with lots of options available. Had issues at check-in as they couldn't find my name on the reservations... More 

Helpful?
Thank bee04121981
F1665AZkareno, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

I am happy to hear that overall you had a pleasant experience! I would like to speak with you further regarding your check in experience. Our goal is to ensure that each guest experiences quality accommodations, delivered in an atmosphere of outstanding service. I sincerely apologize that our service fell short. I do look forward to hearing from you and... More 

Toronto, Canada
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed August 1, 2016

Decided on a Buffalo long weekend getaway as I needed to get a dress for my daughter's wedding and they have so much more selection there. Looked at several hotels and went with the Staybridge Suites-Buffalo airport as the pricing was good and I'm an IHG member. I have our preferences set as away from the elevator and when we... More 

Helpful?
Thank mizzie
F1665AZkareno, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

Thank you for your comments regarding your stay. I am so happy to hear that our staff was able to get you another room and that you had a wonderful stay. If you're ever in the Buffalo area again, i hope that you choose to be our guest again! Best Wishes on the Wedding planning! More 

Indiana
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 29, 2016

Stopped here after a long day on the Thru-way. Beautiful hotel. Good breakfast. Quiet room. Only a half hour or so from the Falls, if you're interested. They were a bit understaffed when we got there, but the lone warrior at the front desk handled the rush like a champ, without loosing his helpful attitude. I'd stay here again.

Helpful?
Thank SoloPapa97
Level Contributor
8 reviews
3 of 5 stars Reviewed July 28, 2016 via mobile

Nice place, friendly front desk.... clean room, on the 1st day. But then .... After the first night they stopped making the beds, or cleaning the bathrooms, only trash and towel. Pool is unuseable, cloudy, kids jumping from hot tub to pool, its a mess. Breakfast in AM is hit or miss.... eggs, etc, but either over or undercooked. They... More 

Helpful?
Thank Allthingschange
IHGService, Guest Relations Manager at Staybridge Suites Buffalo-Airport, responded to this review

Dear Allthingschange, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and... More 

1 review
3 of 5 stars Reviewed July 24, 2016 via mobile

This is the first negative review I've ever written. I'm pretty tolerant because I know how hard it is to work in the service industry. This is a nice hotel, rooms are fine, and front desk people are very nice. However, the breakfast every morning was a nightmare! The food was actually pretty decent. However, they were always out of... More 

Helpful?
Thank Elizabeth M
Management response:

Thank you for your your candid comments regarding your stay and our breakfast service. I sincerely apologize that you had a negative dining experience, and will address this issue with our staff immediately. We pride ourselves on our service and feel awful that you had this experience. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Staybridge Suites hotel near the Buffalo Niagara International Airport BUF. We are located off the New York State Thruway and just a few minutes from the Buffalo Niagara International Airport.The Staybridge Suites hotel is an all suite property with all the services of a traditional hotel, but the feel of home. We are the ideal hotel whether you are staying for one night, or for an extended stay. Our 98 spacious suites are unparalleled, with fully equipped kitchens, spacious living rooms, private bedrooms w/bath, and complimentary high-speed Internet. For your conference and meeting needs we also offer a spacious meeting room and board room.Conveniently located for your shopping needs, the Walden Galleria Mall is just minutes away. For the adventurous side is Niagara Falls, Darien Lake Amusement Park as well as the Buffalo Zoo. For the sports enthusiast the Ralph Wilson Stadium for the Buffalo Bills, and the HSBC Arena for the Buffalo Sabres are just a short drive south.Other features include 24 hr business center with free Internet, print/fax capabilities, free laundry facilities, 24 hr fitness center, enclosed pool and hot tub, courtyard with grills, theater room, putting green, free hot breakfast buffet, and evening receptions with light fare and drinks. ... more   less 

Additional Information about Staybridge Suites Buffalo-Airport

Address: 8005 Sheridan Dr, Clarence, NY 14221-6003
Location: United States > New York > Clarence
Price Range: $133 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Buffalo-Airport 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Staybridge Suites Buffalo-Airport Hotel Clarence
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