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Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

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Holiday Inn Express Hotel & Suites Syracuse North - Airport Area
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180 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Pennsylvania
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stay at the Holiday Inn Express annually for family July 4th celebrations and/or when my husband run's the Boilermaker Race in Utica. Once again we had a great stay. Beds very comfortable, rooms spacious and clean, friendly staff (we especially love Fanny at the breakfast area). The rooms are quiet, comfortable, and convenient. We will keep coming back every... More 

Helpful?
Thank vacainfo7
Ian W, Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

vacainfo7, Great to have you back at our hotel. It's always nice to hear that our guests enjoy staying with us so much that they come back to see us every year. So I would like to thank you for your continued loyalty. I hope that this years boilermaker wasn't too hot for your husband, as this summer has been... More 

Newnan, Georgia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The lady that drives the shuttle and cooks the breakfast is so nice and make you feel like you are home. The breakfast was delicious and had everything you needed. Also all the people at the front deck were very nice and friendly. Room was clean and comfortable. We would have liked to have a mini-bar!

Helpful?
Thank PamGNewnan
Ian W, Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

PamGNewnan, First off I would like to say thank you for finding time in your schedule to review our property. It is always great to hear from our guests, as you are the reason we do what we do. Furthermore, it appears that you had the pleasure of meeting our breakfast attendant Fanny. She is a ball of energy who... More 

Boston, Massachusetts
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 31, 2016

stayed there on memorial day weekend and had to say I was very impressed by the staff, the rooms, and breakfast was great! easy to find, easy access to rt. 81 and easy parking. over all great stay and would stay there again.

Helpful?
1 Thank boston_ma
Ottawa, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 20, 2016

the hotel is nice the staff very pleasant our thank you to the young lady @ the service desk and also to Christine that booked our stay when we called from Canada and our special thank you to the girl @ the breakfast area her name is Fanny , she is really a sweet and funny lady attentive and polite... More 

Helpful?
Thank Paula R
Daniel S, Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Paula R, Firstly, I would like to offer our sincere apologies for the dust which you encountered on your dresser. Our goal here is to offer our guests an enjoyable experience from the moment they check in, to the moment they check out, and the cleanliness of our guest rooms are a huge part of that experience. On a brighter... More 

Massena, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 7, 2016 via mobile

Very nice hotel. Clean facility. Pool was clean. Friendly front desk staff. Beds were comfortable. Easy access to airport. Price very reasonable. Teens enjoyed the fitness room. I will definitely stay here again prior to flying out of Hancock.

Helpful?
Thank jillkennedy
Ian W, Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

jillkennedy, Thank you very much for taking the time out of your day to review our property. It was a pleasure having you as our guests, and we are very happy to hear that you found our hotel to be so accommodating. It is wonderful to hear feedback from our guests, both positive and negative, as our team here relies... More 

Ottawa, Canada
Level Contributor
156 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed March 4, 2016

Conveniently located a little North of Syracuse. Although there's an adjacent Cracker Barrel restaurant, perhaps 100 yards away, there is no walking access. With the accumulation of snow, the only way to get there was by car. While the hotel is clean and staff/service friendly, the elevator is not readily visible....around a few corners and a bit of a hunt... More 

Helpful?
Thank db1227
Fulton, New York
1 review
5 of 5 stars Reviewed February 19, 2016 via mobile

Great staff loved Michael & Fanny! Super breakfast including pancakes, bagels, eggs, bacon, sausage, yogurt, cinnamon buns etc... Coffee and tea available all day long. Comfortable beds, flat screen tv, great tub for soaking. No fridge in room tho. Will visit again

Helpful?
Thank katesevcik
Syracuse, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 17, 2016

I got caught in a bad snow and ice storm and couldn't make it home from work. I decided to get a room for the night and I thought this Holiday Inn was very accommodating and the staff was very friendly. I asked if they had microwaves in the rooms since I brought food that needed to be reheated and... More 

Helpful?
Thank NikTre02
2 reviews
5 of 5 stars Reviewed February 3, 2016 via mobile

Excellent hotel!!! Will definitely come here again to stay for the weekend. I really enjoyed it here and the staff was great! The woman at the front desk went above and beyond to fix my needs; very polite and helpful. Breakfast was really good and fully stocked. Thank you!!

Helpful?
Thank Meghan V
Canandaigua, New York
Level Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed January 7, 2016

Really good location for Syracuse airport and I-81. Stayed here overnight on Christmas Eve, hoping to get a good night's rest prior to getting on the road Christmas morning. Unfortunately, between the noise from I-81, the aircraft noise, the hallway noise and the noise from adjacent rooms, my sleep quality was poor. This hotel definitely had the thinnest walls of... More 

Helpful?
Thank Hotel_Hank
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Hotel_Hank, I would like to apologize that you did not get a good nights sleep while staying at our hotel. Our guest's quality of sleep is one of our top priorities and I'm so sorry that we were unable to provide that to you. Some of the highway noise can be disturbing for our light sleepers, we always welcome our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

Address: 5860 Carmencia Drive, Cicero, NY 13039
Location: United States > New York > Finger Lakes > Cicero
Price Range: $124 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Syracuse North - Airport Area 2.5*
Number of rooms: 71
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Also Known As:
Holiday Inn Express Hotel And Suites Syracuse North - Airport Area
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