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Comfort Suites Cicero - Syracuse North

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Comfort Suites Cicero - Syracuse North
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195 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Ontario
Level Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We were on our way to the east coast and decided to stay in Cicero, rather than Watertown or Syracuse. We were pleased with our stay. Room was large and comfortable, there was ample parking, and the managers reception was a nice touch. Breakfast was adequate. The only thing to watch is getting to the hotel - the exit to... More 

Helpful?
Thank digitalcamera
Cicero, New York
1 review
5 of 5 stars Reviewed yesterday NEW

The beds were wonderfuL. Lots of pillows and a snuggle comforter. Hot breakfast and wifi included. Breakfast had a nice selection and very fresh. Fay the breakfast attendant was so helpful. She made us feel most welcome. This is a place we would definitely come back to again and again.

Helpful?
Thank davisgeobon
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW

I love the breakfast that you severed to Fay and Sue was really nice and helpful if we needed any help. they was always right there if we needed anything. I never seen so many nice staff at a hotel before. Be live me if i go to stay in any other state i am going to look for a... More 

Helpful?
Thank Donna S
Waterloo, Canada
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

We were staying in town to see friends and stayed at this hotel for 3 nights. The kids were very excited about the pool and the gym room. The staff were very friendly and the continental breakfast was good. The rooms were very clean and really my only complaint about the place was the smell in the hallways. Not sure... More 

Helpful?
Thank missentropy7
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Dear missentropy7, Thank you so much for all of your positive comments about your recent 3 night stay at the Comfort Suites Cicero – Syracuse North. In my opinion a stay within a hotel can made by the staff that look after the guests throughout their stay. I am thrilled to hear you our staff was very friendly and you... More 

Port Leyden, NY, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed for a very short mini-vacation. The only drawback for us was that there were no restaurants we could easily walk to, although there was a Cracker Barrel Restaurant only a very short drive. The breakfast attendant was wonderful--worthy of special mention. All employees were, however, good. No complaints!!

Helpful?
Thank Paul W
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Dear Paul W, Thank you for choosing the Comfort Suites Cicero - Syracuse North and taking the time to review your recent stay. We take pride in our hotel and the service we provide. We are so pleased you enjoyed your stay with us! I have shared your comments with our team and they join me in thanking you for... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

The check in staff was a little unorganized and seemed doubtful of what exactly they were doing. However, with a little help from other employees they finally got us in our room. Room was clean, bed was very comfortable and there was easy access to ice and vending. Needed an airport shuttle, and it was there waiting on me just... More 

Helpful?
Thank Mary S
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Dear Mary S, We would like to thank you for taking the time to provide your insight and feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the... More 

Marion, Ohio, United States
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms are clean and nice but the staff when we came in, around 9 pm, didn't seem to aware of how the check system worked or were just very slow. The next morning the breakfast was somewhat lacking. They were trying to serve very green bananas, the eggs and sausage were cold despite the warming tray. Not bad , but... More 

Helpful?
Thank Vicky B
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Dear Vicky B, On behalf of the entire staff, we would like to deeply apologize for not meeting your expectations during your stay regarding your check-in experience and breakfast the following morning. We appreciate your honest feedback to let us know where we can improve. I have spoken with the department managers regarding the issues you mentioned and they have... More 

Bellleville
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 1 night last week. I had no problems at this hotel. For $109 it was a good deal. The hotel is clean and modern, staff are friendly. The pool is very small but it satisfied my kids. Free breakfast included eggs and sausages in addition to your usual offerings. I liked the fact that there was... More 

Helpful?
3 Thank Fusspot48
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Dear Fusspot48, We would like to thank you for taking the time to provide your insight and feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.... More 

1 review
5 of 5 stars Reviewed August 16, 2016

The room was great and spacious! Staff was friendly and helpful as well. Would love to stay again. The pool area was great and had a lot of seating in the breakfast area. The room was very clean and hotel looked great!

Helpful?
Thank cbmac08
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Thank you for your glowing review from your recent stay. It seems that there were several aspects of your stay which have been well received. From the spacious suites to our friendly, helpful staff. I am delighted to see that you enjoyed it all. Thank you for your business and I hope we can welcome you back again in the... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 31, 2016

For the first time ever we had to take our dog on a trip. The Comfort Inn was able to help us out.The hotel was clean and comfortable. It also was very quiet. I believe Comfort Inns are better constructed to reduce noise.

Helpful?
Thank Dan D
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Dear Dan D., Thank you for your review. It sounds like you really enjoyed your visit to the Comfort Suites Cicero - Syracuse North. I am pleased to hear you had a restful stay at our hotel and found the amenities to meet your expectations. We all hope you stay with us on your next trip to the area! Kindly,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Suites® hotel is located off Interstate 81, minutes from downtown Syracuse and its many attractions. Our guests will find that this hotel in Cicero, NY provides plenty of amenities with the feel of home. Syracuse Hancock International Airport is just five miles away from this New York hotel. Additional points of interest close to this Cicero, NY hotel include:•Oneida Lake•Cicero Twin Rinks ice skating center•Empire Expo Center, home of the New York State Fair •Syracuse University & Carrier Dome•Carousel Center shopping center. A number of golf courses, parks, entertainment venues, retailers and shopping centers can be found in the vicinity. Several restaurants are close to the hotel; some are within walking distance. Hotel features and amenities include:•Free coffee•Free wireless high-speed Internet access•Free The Wall Street Journal•Indoor heated pool•Fitness centerPLENTY OF BOAT PARKING! Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. After a long day, relax and unwind in the hotel lobby for the manager's reception Monday through Thursday 5:30 p.m. - 7:30 p.m. A free light dinner, sodas and cocktails are provided. It is the perfect way to start your evening. All spacious guest suites are equipped with microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, flat-screen televisions, desks, down pillows, pillow-top mattresses, irons, ironing boards, sofa sleepers and cable television. Ask about our rooms that have hot tubs. Connecting rooms can be requested. Laundry facilities are located on the premises. For added convenience, this is a pet-friendly hotel (fees apply). Plenty of parking is provided and can accommodate most vehicles. For guests traveling with boats, we provide easy access to electrical outlets. Corporate travelers will appreciate amenities provided in the on-site business center like the public computer with Internet access, and copy and fax service. This New York hotel has three banquet and meeting rooms that can accommodate up to 240 people for most functions. For outstanding accommodations at affordable prices, stay at the Comfort Suites hotel. Whether traveling for business or pleasure, our friendly staff will be delighted to help you in any way they can. Make a reservation with us today. ... more   less 

Additional Information about Comfort Suites Cicero - Syracuse North

Address: 5875 Carmenica Dr, Cicero, NY 13039-8534
Location: United States > New York > Finger Lakes > Cicero
Price Range: $93 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Cicero - Syracuse North 2.5*
Number of rooms: 65
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Also Known As:
Comfort Suites Syracuse - Cicero Hotel Cicero
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