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All reviewspancake machinewest pointwoodbury outletsfront deskhot tubstay there againthe general managerroom was spaciousgood sizebusiness centercomplimentary breakfastnew yorkweddingpillowslaptopmaintenanceinns
I'm not used to being so blatantly lied to by someone working at the front desk. Being a platinum corporate member, you'd think you might get a room with at least a chair or lamp. I guess this is the "new design" as per "...More
I am a NYSPHSAA Sports Coordinator & we are holding a State Championship Event at West Point again this weekend of 3/2 & 3/3/2018. Two or three of our groups have stayed at this Hotel for at least eight years because they are so accommodating....More
The Hotel is 15 mins or 9.5 miles from Woodbury and 1/3 the price of Hampton Inn at Woodbury. The savings was great for shopping. The Hotel is finishing its renovation on the 3rd floor corridors otherwise rooms are rather new, clean, comfortable and spacious...More
I would not recommend booking your wedding hotel block here with many other options in the area. We were informed the day before our arrival that the construction we were told would be completed in March was not finished and the hallway where our guest...More
I'm not trying to be dramatic, just look at the pictures. This hotel was not ready to accommodate guests in the condition it was in. We booked a wedding block (without much of a discount…), but the hotel was under construction. We knew construction would...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - GoshenResponded May 15, 2018
Hello Valued Guest,
Thank you for staying and writing us a review. It is regrettable that you did not experience an exemplary hotel stay with us due to the unsatisfactory condition of the rooms and level of staff service. We are very sorry for the...More
I don't think so, but you should call. Becareful staying at this hotel. Did you read my review? The hotel in Middletown is close by and has a wonderful staff,restaurant and room service. Call and ask for the manager.