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Holiday Inn Buffalo International Airport

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Holiday Inn Buffalo International Airport
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296 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Hummelstown, Pennsylvania
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

In town for business. Property very close to airport but remarkably quiet. Public areas are clean and the property is taken care of. Staff though dealing with a bus that had just come in was helpful and very polite and handle check in quickly and professionally. Rooms are clean and maintain well. Would stay again.

Helpful?
Thank Jeff D
Pennsylvania
Level Contributor
9 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

IHG member, I stay at Holiday Inn's allot. This one was below what I expect. Stayed 3 nights against my better judgement. Internet. The ONE thing that needs to be working was not. Disconnected 50% of the time, horrible connection. Building seems like an old motel, refurbished to barely meet Holiday Inn standards. No elevator, long walking distances. No fridge... More 

Helpful?
Thank Walker R
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I was flying back from Buffalo to Atlanta standby and wasn't able to make the flight. We called this hotel because it was close to airport. We were greeted by Daniel, the Manager. He was the most warm and personable guy I have encountered at a hotel in a while. I Fly quite often and I felt... More 

Helpful?
Thank dash515
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We called the front desk after landing in Buffalo and shuttle picked us up in 15 minutes. Looking at the state of the shuttle we lowered our expectations. This is an old building unlike Holiday Inn Express' however bathrooms are renovated with Granite counter-tops. For the price we paid I expected breakfast in the morning (like in HIEs) however breakfast... More 

Helpful?
Thank onlinemsu
IHGService, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear onlinemsu, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you liked our bathrooms. However, we would like to apologize for failing to meet your expectations regarding our facilities, carpets and shuttle service. We also regret the issues you had with the breakfast. Reviews like yours are... More 

Philadelphia, PA
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Everything about this hotel was awful, except the friendly front desk staff. We had a first floor room in the back and used a rear door which seems to have a permanent Wet Floor sign, not because the tiled floor is wet, because it was slimy and slick throughout our stay. The mattress was horrible, worn, springy and lumpy. The... More 

Helpful?
Thank PhillyAmy
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

I apologize for the conditions you suffered. I assure you we take these comments seriously and will work to ensure we get these situations corrected. Thank you More 

Bergenfield, New Jersey
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

While the lobby looks nice, I was disappointed in the quality and comfort level in the room. There was no bathtub in the room (something I haven't seen at a US property before), the carpet and funishings looked old, and the hotel was very poorly laid out (one giant square on one floor. I stayed here because of the IHG... More 

Helpful?
Thank shaulyaakov
IHGService, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear shaulyaakov, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the friendliness of our staff. On the other hand, we are sorry for the shortfalls you have noticed with the room you received and the layout of our property. Your feedback is very important to us as this continually... More 

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Good place to stay and relax with family gate away... Good restaurant especially Buffalo wing... The furniture looks very old need to update, but the bathroom very nice done. The only thing the housekeeping forget to clean the room, other than that the stay was great...

Helpful?
Thank Am2ru
La Spezia, Italy
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 23, 2016 via mobile

By far the worst Holiday Inn I have ever seen. All the building looks really outdated, no elevator, small rooms and bathrooms, old furniture, stained wallpaper, unpleasant smells in the staircase and hallway.

Helpful?
Thank zap0tek
IHGService, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear zap0tek, Thank you so much for your review of our hotel. We sincerely apology you were not satisfied with the over all condition of our hotel. It is regrettable that we fell below your expectations. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. For that reason,... More 

Moore, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 22, 2016

This is an older hotel that has been renovated through the years and is in excellent condition the attached restaurant has amazing home-cooked food try the soup !. The staff was friendly and helpful. Only thing we missed was a complimentary breakfast.

Helpful?
Thank Michael J
Level Contributor
103 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed August 21, 2016 via mobile

I usually travel on business, this was an overnight with friends - if I was travelling on business I might have moved hotels. This is not an IHG brand property, I have no idea how this can be considered part of the Holiday Inn network. It is simply a purchased, retrofitted motel. Period. Stay if you need airport proximity, or... More 

Helpful?
Thank Paul N
IHGService, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Paul N, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read that you found the location of the hotel a close proximity to your needs. However, we are truly sorry for any inconvenience the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Buffalo International Airport Hotel. The hotel features a modern fitness room, Jacuzzi spa, and outdoor heated pool. Our catering facilities can accommodate groups from 10 to 250 people. We are located mile from the Buffalo Niagara International Airport. We offer free 24-hour shuttle service to and from the airport. Long-term parking is also available when you book the Stay, Park & Go rate. The Holiday Inn Buffalo International Airport is 10 miles from downtown Buffalo, 20 minutes to Niagara Falls and only a short drive to the southtowns. We are close to shopping at the Galleria Mall and Eastern Hills Mall. Come and watch the Buffalo Bills play at Ralph Wilson Stadium or the Buffalo Bisons at Coca-Cola Field. Enjoy great music at First Niagara Center, Thursday in the Square, and M & T plaza. Family vacationers will enjoy a short drive to Darien Lake theme park, Martin s Fantasy Island, Buffalo's beautiful waterfront and Niagara Falls. Max's Classic American Grill, our full service restaurant, is home to many favorite s including our thick and juicy burgers, and our own Buffalo Wings. ... more   less 

Additional Information about Holiday Inn Buffalo International Airport

Address: 4600 Genesee St, Cheektowaga, NY 14225-2406
Location: United States > New York > Cheektowaga
Price Range: $104 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Buffalo International Airport 3*
Number of rooms: 207
Reservation Options:
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Also Known As:
Holiday Inn Buffalo International Airport Hotel Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn
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