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Holiday Inn Buffalo International Airport

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Holiday Inn Buffalo International Airport
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291 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Bergenfield, New Jersey
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

While the lobby looks nice, I was disappointed in the quality and comfort level in the room. There was no bathtub in the room (something I haven't seen at a US property before), the carpet and funishings looked old, and the hotel was very poorly laid out (one giant square on one floor. I stayed here because of the IHG... More 

Helpful?
Thank shaulyaakov
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good place to stay and relax with family gate away... Good restaurant especially Buffalo wing... The furniture looks very old need to update, but the bathroom very nice done. The only thing the housekeeping forget to clean the room, other than that the stay was great...

Helpful?
Thank Am2ru
La Spezia, Italy
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

By far the worst Holiday Inn I have ever seen. All the building looks really outdated, no elevator, small rooms and bathrooms, old furniture, stained wallpaper, unpleasant smells in the staircase and hallway.

Helpful?
Thank zap0tek

Travelers are raving about these Cheektowaga hotels

Moore, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an older hotel that has been renovated through the years and is in excellent condition the attached restaurant has amazing home-cooked food try the soup !. The staff was friendly and helpful. Only thing we missed was a complimentary breakfast.

Helpful?
Thank Michael J
Level Contributor
90 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I usually travel on business, this was an overnight with friends - if I was travelling on business I might have moved hotels. This is not an IHG brand property, I have no idea how this can be considered part of the Holiday Inn network. It is simply a purchased, retrofitted motel. Period. Stay if you need airport proximity, or... More 

Helpful?
Thank Paul N
Austin, Texas
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here with a your sports team the night before our flight as we came in from Canada to fly back to Texas after competition. The staff was accommodating, especially with the shuttle to the airport as we had to make five trips from the hotel as they only had one minivan for shuttle service. The layout of the... More 

Helpful?
Thank Falesha T
East Syracuse
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This holiday inn is by far one the weakest ones I've stayed at. No fridges or microwaves, no breakfast. They have a pool and fitness center, there is a gas station in the same parking lot which is pretty convenient but the hotel itself it not impressive.

Helpful?
Thank Steed J
IHGService, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Steed J, Thank you for staying with us recently. While it is regrettable that some aspects of our property did not live up to your expectations, I appreciate that you have shared your feedback with us. Allow me to apologize for any inconvenience you may ave experienced. Rest assured that we will continuously do our best to always improve... More 

Rochester, New York
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We usually stay at the Holiday Inn Express less than a mile up the street but IHG booked us the wrong hotel. In fact, we went to the express up the street and were told we were at the Holiday Inn. I have to say that there are huge differences between the two hotels. The express has been fantastic and... More 

Helpful?
1 Thank Chinnie2379
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

Thank you for your comments, We are diligently working to bring this property up to the levels it should be. It is a recent acquisition for us and we have a lot of work to do. We do hope that you will give us another chance in the future to see what improvements we have accomplished. More 

Toronto, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I checked into the hotel in the evening, the staff were not very friendly. There was a gentlemen at the front desk, talking on the phone and did not even acknowledge me. I had to wait until someone else came out to help us out. The rooms were a lot more worn out, there was a musky smell which was... More 

Helpful?
Thank Cindy L
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

Thank you for your comments. We are diligently working on capital improvements and will have a plan in place for early next year. We hope to get the chance to host you again and see the changes will have in place by then. More 

Reelsville, Indiana
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I are IHG members so we often stay at Holiday Inn hotels during our family travels. The first room we were assigned to was occupied, which we found out when I put the key card in the door, opened it and found a gentleman in the room watching tv. The new girl (I think her name was... More 

Helpful?
1 Thank Wizzy23dreams
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

I apologize for the inconvenience you suffered during your last visit. The assignment of your room should have been accurate and the way it was handled can be greatly improved. We are in the process of acquiring refrigerators and microwaves for the rooms and hope to have one in each room early next year. They are currently available on request.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Buffalo International Airport Hotel. The hotel features a modern fitness room, Jacuzzi spa, and outdoor heated pool. Our catering facilities can accommodate groups from 10 to 250 people. We are located mile from the Buffalo Niagara International Airport. We offer free 24-hour shuttle service to and from the airport. Long-term parking is also available when you book the Stay, Park & Go rate. The Holiday Inn Buffalo International Airport is 10 miles from downtown Buffalo, 20 minutes to Niagara Falls and only a short drive to the southtowns. We are close to shopping at the Galleria Mall and Eastern Hills Mall. Come and watch the Buffalo Bills play at Ralph Wilson Stadium or the Buffalo Bisons at Coca-Cola Field. Enjoy great music at First Niagara Center, Thursday in the Square, and M & T plaza. Family vacationers will enjoy a short drive to Darien Lake theme park, Martin s Fantasy Island, Buffalo's beautiful waterfront and Niagara Falls. Max's Classic American Grill, our full service restaurant, is home to many favorite s including our thick and juicy burgers, and our own Buffalo Wings. ... more   less 

Additional Information about Holiday Inn Buffalo International Airport

Address: 4600 Genesee St, Cheektowaga, NY 14225-2406
Location: United States > New York > Cheektowaga
Price Range: $114 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Buffalo International Airport 3*
Number of rooms: 207
Reservation Options:
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Also Known As:
Holiday Inn Buffalo International Airport Hotel Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn
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