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Quality Inn Buffalo Airport

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4217 Genesee Street, Cheektowaga, NY 14225
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Quality Inn Buffalo Airport
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274 Reviews from our TripAdvisor Community

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Singapore
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 2 nights here, in order for me to make my way to Niagara Falls Canada on a day trip. Upon reaching Buffalo airport, called the hotel for a free shuttle pick up. Use the free phone on from the list of hotels listed on the tourist information booth. The hotel accomodation included a breakfast that was good enough for... More 

Helpful?
Thank EF71R
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This was our second stay at this resort Rooms are clean, continental breakfast is good, staff are polite. The shuttle was quick and efficient I have no complaints and would stay here again for a pre flight stay. No issues with park and fly we left our vehicle for over a week with no issues.

Helpful?
Thank Dawn L
Hamilton, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

This is one of the best hotel to stay at in buffalo . Affordable , comfortable ,clean , nice and convenient to the airport. Love the breakfast too. The manager and his employees are very nice . Go above and beyond to help make your stay the best . I stayed with my family for 4 days and felt great... More 

Helpful?
Thank beant31
Melbourne
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 24, 2015

If you are catching an early flight out of Buffalo this is a great,convenient place to stay. Breakfast starts early and they have pick up from and delivery to the airport. Well priced and in a great locations.

Helpful?
Thank Jane W
Watertown, Wisconsin
Level Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 20, 2015

I liked my time at the Quality Inn. The front desk was very helpful in my endeavor of the Buffalo area when I was on my own. I liked my room and I thought it was really nice all around for the location and the accessibility to everything, from sports to shopping to the airport

Helpful?
1 Thank Dave F
Oshawa, Canada
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed December 6, 2015

If it wasn't for the staff member Rachel we would not have booked this hotel again but because of her communication skills and zest for making things right I would give this hotel another shot in the future. This hotel is extremely close to the airport. They offer the best park and fly rates around. Hotel room was ok. Nothing... More 

Helpful?
1 Thank squirly1
QualityBuffAirport, Front Office Manager at Quality Inn Buffalo Airport, responded to this review

Dear Squirly1, Thank you for taking the time to complete this review. We use reviews like these to better the overall service we provide to our guests. Rachel is an asset to this hotel. She is our newest hire, but has hotel experience. Thank you for pointing out how detailed and helpful she was with your stay. I would like... More 

Compiegne, France
Level Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 3, 2015

very good location, 3 min by car to avoid long trip after a long flight. Nice welcoming and clean room. Breakfast was better than I used to have in other hotels (like comfort inn). I still dislike disposable item like plates and so on but it was ok. Good Wifi and helpful staff. for a night stay it is convenient,... More 

Helpful?
Thank Emmanuel R
QualityBuffAirport, Front Office Manager at Quality Inn Buffalo Airport, responded to this review

Dear Emmanuel R, Thank you for taking the time to complete this review. We use reviews like these to better the overall service we provide to our guests. I am glad you enjoyed your stay with us. Our location is an feature that many of our guests enjoy. I wish myself we could use china plates for breakfast but we... More 

Toronto, Canada
Level Contributor
305 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed November 29, 2015

I did check in very late, one of the employees seemed to be lying on the couch as when I asked for the trolley she raised her head and said that someone had it in the 200 section. Needless to say not the best customer service experience. They do provide a hot breakfast which was the same every day -... More 

Helpful?
2 Thank Elizabeth M
QualityBuffAirport, Front Office Manager at Quality Inn Buffalo Airport, responded to this review

Dear Elizabeth M, Thank you for taking the time to complete this review. We use reviews like these to better the overall service we provide to our guests. I apologize for the front desk experience that you had at our hotel. That employee is no longer an employed at this hotel. I am glad you enjoyed the rest of your... More 

1 review
5 of 5 stars Reviewed November 24, 2015 via mobile

My husband and I spent 2 wonderful days here. The staff was top notch! Couldn't ask for better! The cleanliness of the hotel was superb! And the service... nothing beats it. Ty for this! Sincerely, the King's

Helpful?
Thank Lorie K
QualityBuffAirport, Front Office Manager at Quality Inn Buffalo Airport, responded to this review

Dear Lorie K, Thank you for taking the time to complete this review. We use reviews like these to better the customer service we provide to our guests. We were so glad to have you both stay at our hotel and we are glad you enjoyed the friendliness of our staff. Thank you for your business and we look forward... More 

Syracuse, NY
Level Contributor
145 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed November 20, 2015

Attractive entrance lobby: includes reception desk, car rental desk, "business center" w/only one computer--needs a good cleaning/disinfecting and a lovely seating area. The breakfast area is also an ample size w/offerings of toast/bagels, small muffins, small Danish, scrambled eggs and sausage. There's a machine to make your own waffles, yogurts, cran/orange/apple juices. Coffee/decaf/tea you can also take to your room... More 

Helpful?
2 Thank Johanna56
QualityBuffAirport, Front Office Manager at Quality Inn Buffalo Airport, responded to this review

Dear Johanna56, Thank you for taking the time to complete this review. We use reviews like these to better the customer service we provide to our guests. Thank you for being so detailed in your review. I am sure other readers will find this review very helpful. I am very glad you enjoyed all the amenities that our hotel has... More 

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