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Comfort Suites Buffalo

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Traveler (57)
Room & Suite (40)
Dining (5)
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Overview
  • Excellent43%
  • Very good29%
  • Average14%
  • Poor7%
  • Terrible7%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
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Rooms
May 8May 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (551)
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All reviewsfront deskbreakfast attendantclose to the airportnext morningyogurtthe breakfast areathe shuttle driverpool and hot tubwould stay againpark and flybeds were very comfortableminute driveniagara fallscomplimentary breakfastwalden galleriabuffaloflight
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101 - 105 of 543 reviews
Reviewed January 28, 2016 via mobile

The breakfast sucks now, the only reason I stay here when I'm in area for week. I'll be looking for a new place now, for 3 days in a row its been stale muffins,bread, and fruit that's a hr away from being rotten, even the...More

3  Thank Kyle S
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded February 9, 2016

I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. I...More

Reviewed January 22, 2016

We stayed here for the night before our flight to Fort Lauderdale. We had a package that allowed us to park our car at the hotel while we were gone. The room does look dated but the bed is very comfortable and the rooms are...More

Thank BlackPuli
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded January 25, 2016

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful....More

Reviewed January 16, 2016

Not a bad hotel but in glide path of airport. Jets taken off every ten minutes makes it a little tough to get a good nights sleep. I stayed for roughly two weeks then moved to another hotel do to the noise. I would have...More

1  Thank KarlB7212
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded January 25, 2016

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We appreciate that you have taken the time to let us know how you perceived our accommodations. I apologize for the inconvenience that you...More

Reviewed January 12, 2016

This used to be a nice hotel but it seems like in recent years they have cut some costs and that shows in the product. The pool was not heated during our November stay and that was annoying b/c it was freezing. The breakfast has...More

1  Thank Saratoga55traveler
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded January 15, 2016

We sincerely apologize that we didn't meet your expectations with our amenities and breakfast. Thank you for your feedback as we will have our management look into this and resolve immediately. I am glad that you liked our clean accommodations and staff's excellent customer service....More

Reviewed January 5, 2016 via mobile

Comfortable room with adequate amenities. Breakfast could be extended to 10AM. It's now up to 9:30AM. Room enjoyment affected by noise from outside. Very close to Depew Amtrak train station and Buffalo, New York airport. Lots of bathroom towels etc. I stayed on 1st floor,...More

1  Thank Max00316
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded January 15, 2016

I am glad that we have met your expectations with our amenities and accessible location. We sincerely apologize for the unsatisfactory experience that you had with our breakfast and noise. Thank you for feedback as we will have these issues reviewed by our management and...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Meeting Rooms
Business Center with Internet Access
Room amenities
Microwave
Things to do
Hot Tub
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$72 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cheektowaga
#4 Romantic Hotel in Cheektowaga
#7 Family Hotel in Cheektowaga
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$72 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cheektowaga
#4 Romantic Hotel in Cheektowaga
#7 Family Hotel in Cheektowaga
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (57)
Room & Suite (40)
Dining (5)
Pool & Beach (2)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
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PJH2013
June 4, 2017|
AnswerShow all 3 answers
Response from Craigduncan1970 | Reviewed this property |
Call the hotel.
0
Votes
graffinc
April 12, 2017|
AnswerShow all 5 answers
Response from Clifford R | Reviewed this property |
Yup, just ask them
0
Votes
Devin352
August 9, 2016|
AnswerShow all 2 answers
Response from Lindsey C | Property representative |
20 mins
0
Votes
Room Tips
"if you want to use the pullout couch, don't book room 105"
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"Dont believe everything you read. Treat everyone with respect and you will be treated the same."
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"Room clean. Breakfast really poor. No food or ran out"
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"go somewhere else"
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