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Hilton Garden Inn Buffalo Airport

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Hilton Garden Inn Buffalo Airport
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672 Reviews from our TripAdvisor Community

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Showing 658: English reviews
Salinas, California, Usa
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

If I could rate comfort higher I would. Had an extremely long travel day and the ease with which the shuttle arrived and picked us up was seamless. Best night's sleep ever. Quiet, clean room. Staff helpful and accommodating. Breakfast was fantastic with a wide selection of choices.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank memtdr1954
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you memtdr1954 for the wonderful review. It's nice to hear that every facet of your stay was a good experience. I will be sure to share your comments with the entire team. We hope you will stay with us in the future when given the chance. If there is anything we can do to make your next stay more... More 

Cardiff, United Kingdom
Level Contributor
97 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Just had dinner in the Garden Grille & Bar and it was awful. For a starter I had a few leaves with 3 tiny cherry tomatoes and dressing that was supposed to be French but looked like ketchup and tasted disgusting. Then I had shrimp cocktail which was inedible due to being smothered in some unknown sauce. For main I... More 

Helpful?
Thank Spence L
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Spence L for taking the time to provide us with your feedback. I sincerely apologize for the poor food quality you experienced while in our restaurant. Our kitchen team takes great pride in providing the highest quality food to our guest and we feel terrible that we failed in your case. I hope the next time your travels... More 

Sandusky, OH, United States
1 review
5 of 5 stars Reviewed 1 week ago

Clean, quiet, comfortable and welcoming hotel at the Buffalo airport. A great place to stay whether you are flying or driving through the area. It is an easy drive to downtown and they will shuttle you to nearby shops and restaurants.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael N
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Michael N for sharing your experience. We are delighted that you had a wonderful stay and felt we have an Excellent hotel. ( We agree with you) Our location is ideal and we are a short drive to anywhere in WNY, whether it's shopping, restaurants, downtown, or Niagara Falls. I will be sure to share your comments with... More 

Sarasota, Florida
Level Contributor
129 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Let's not get exited here, it's a Garden inn, but, stayed few times , always clean, always great service, good shuttle, nice gym and rooms are large and they have good beds.the breakfast buffet, could be improved , too many cereal boxes and each time the oatmeal is not eatable . Will go back

Helpful?
Thank Cyril I
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Cyril I for taking the time to tell us of your experience. As a level 6 Contributor to TripAdvisor with 54 hotel reviews your comments mean a great deal to us. It's nice to hear that you have stayed with us in the past and the hotel is always clean with great service. I will forward your comments... More 

Eau Claire
2 reviews
3 of 5 stars Reviewed 1 week ago

Their courtesy van will pick you up at airport when you call them. They have a decent pool and whirlpool. Rooms were quiet. They have a breakfast buffet for $12.00....period. Complimentary coffee and tea all the time in lobby and in your room.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mary H
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Mary H for taking the time to tell us of your experience. We are delighted that you found our hotel to be conveniently located and that you were able to utilize our hotel shuttle service. We feel we have the best pool and fitness center in the area. I hope to had an opportunity to experience them. If... More 

Brampton, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Definitely going back to this hotel! The location was accessible everywhere! It's right in front of buffalo airport. Close to the Galleria Mall & not that far from the Fashion outlet mall. The rooms & facilities are clean. The staff is great! What more can anyone as for?

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank BethDaco
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you BethDaco for taking the time to tell us of your experience. You're absolutely correct. We have an ideal location to anywhere in Western New York. I'm glad you felt the staff was great. We have a wonderful team who works hard to assist our guest. I will share you comments with them. We appreciate your kind words and... More 

Nyaung Shwe, Myanmar
1 review
5 of 5 stars Reviewed 2 weeks ago

The best hotel ever! Clean, and very great service, not to clears to the Niagara Falls but it about 20 minutes driving. The crew make you feel like home. The rooms are very spacious as well as very comfortable, great place to stay with the family.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank josepA6542OA
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Best hotel ever! That's quite a compliment...Thank you josepA65420A for your kind words. It's nice to hear that you received great service and the staff made you feel like home. We are ideally located and it is a short drive to Niagara Falls or downtown Buffalo. I will be sure to share your comments with the entire team. Thank you... More 

Fort Lauderdale, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great stopover on the way to the Falls. Arrived at the buffalo airport at 11 pm called for the shuttle and was in my room within 30 minutes of landing. Online check in prior to arrival is a fabulous option. The hotel is a great location if arriving late or leaving early on a flight.. Room was clean and comfortable.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Maggie71361
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Maggie71361 for taking the time to tell us of your experience. It's nice to hear that you had a quick, efficient check in and that your room was clean and comfortable. We do have an ideal location to the airport as well as shopping, restaurants, and downtown Buffalo. We hope you will stay with us in the future... More 

Manhattan
1 review
4 of 5 stars Reviewed 2 weeks ago

Good clean room and good service, was greeted as a gold member. However Internet was very slow and could not get internet at one side of the suite. The staff were great and answered all the questions. Distance to the falls was not that far.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jameswT4916BK
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you jameswT4916BK for taking the time to tell us of your experience. I am delighted that you found our staff to be great and that they were able to assist you in answering your questions. I do however wish to apologize for the slow Internet you experienced. We realize how important it is to have reliable , fast Internet... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel and excellent amenities and professional staff, very convenient location. Very clean rooms with additional amenities like fridge and microwave come in handy. Close to the Walden galleria mall, that was the purpose of my trip. Great staff Ryan &Jim doing awesome job . keep it up! !

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Seema C
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Hello Seema C and thank you for the great review of our hotel. It's great to hear when our guest have an excellent experience. I'm delighted that you found our staff professional and that we are conveniently located for your needs. Thank you for mentioning Ryan & Jim , they both do a tremendous job for us and we are... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Buffalo Airport

Address: 4201 Genesee St, Cheektowaga, NY 14225-1932
Location: United States > New York > Cheektowaga
Price Range: $147 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Buffalo Airport 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Hilton Garden Inn Buffalo Airport Hotel Cheektowaga
Buffalo Hilton Garden Inn
Hilton Buffalo
Hotel Style:
#2 Family Hotel in Cheektowaga
#2 Business Hotel in Cheektowaga
#8 Romantic Hotel in Cheektowaga
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