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Hampton Inn & Suites Buffalo Airport

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1 room 2 adults 0 children
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Hampton Inn & Suites Buffalo Airport
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579 Reviews from our TripAdvisor Community

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Showing 575: English reviews
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Abingdon, MD, United States
Reviewed yesterday NEW

Nice hotel, the room was fantastic. The manager was more concerned about his daffodils than the alarm clock in my room being off by 12 hours. I've had this issue at other Hampton Inns, but they corrected it quickly.After bringing this to the attention of the manager, three days later the clock was still off by 12 hours.

Review collected in partnership with Hampton
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Helpful?
Thank Thomas M
Omaha, Nebraska
HOTEL’S FAVORITE REVIEW
Reviewed March 16, 2017 via mobile

The hotel was tidy, and reasonably priced. Staff was very polite and helpful with navigating during the winter storm warning. Breakfast buffet was typical of a Hampton, fruit was very fresh, and the bread selection was ample.

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Helpful?
1Thank Amy M
About Hotel's Favorite Review
jimburke2015, General Manager at Hampton Inn & Suites Buffalo Airport, responded to this review

Dear Amy M; Thank you for your kind review. I am delighted you had the opportunity to rest and recharge.

Reviewed 1 week ago NEW

good hotel and friendly staff clean excellent location good breakfast close to airport with shuttle and parking nice pool and work room quite hotlel would stay here again online room confirmation was quick and easy

Review collected in partnership with Hampton
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Helpful?
Thank almX7296CG
jimburke2015, General Manager at Hampton Inn & Suites Buffalo Airport, responded to this review

Dear almX7296CG; Thank you for taking the time to write a review, we appreciate your business and are looking forward to your return.

Getzville, New York
Reviewed 1 week ago

We used the park and fly service offered at Hampton Inn and Suites across the street from the buffalo airport. They provide a very courteous shuttle ride while your car stays in their parking lot during your trip. Our shuttle drive, Chris Thornes, was very helpful and accommodating. The overnight manager who picked us up on our return was lovely...

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Helpful?
Thank buffalogal90
jimburke2015, General Manager at Hampton Inn & Suites Buffalo Airport, responded to this review

Dear maryusen2000; Thank you for your kind words review. Chris is a rock star for us and knows how to anticipate our guests needs. I am blessed with a great team who love their jobs and show our guests every day.

Westfield, New York
Reviewed 1 week ago

Whenever we fly out of Buffalo Airport, we like to stay here the night before we travel. This hotel has everything you need, a comfortable room and bed, 24 hour free coffee or tea in the lobby, a swimming pool, and great staff and shuttle service. A close location to the Walden Galleria if you want to shop. The shuttle...

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Helpful?
Thank Elizabeth T
jimburke2015, General Manager at Hampton Inn & Suites Buffalo Airport, responded to this review

Thank you for your Great review. We appreciate your business and look forward to your return.

Dubai, United Arab Emirates
Reviewed 2 weeks ago

The hotel is in a good location and the staff were very nice and professional, breakfast was just OK, room was not convenient at all, it seems that there were a problem in the partitions between rooms (you feel as of the other people in the other rooms are sleeping in your rooms; you can hear them very clear from...

Review collected in partnership with Hampton
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Helpful?
Thank 735jamilz
jimburke2015, General Manager at Hampton Inn & Suites Buffalo Airport, responded to this review

Dear 735jamilz: Thank you for your feedback, I apologize for the noise you experienced from other guests.

Reviewed 3 weeks ago

Nice hotel clean, but got to remember nothing is perfect and friendly staff. Things can not always be controlled by the staff at the hotel people make there choices on how they behave at a hotel. No place to eat in the hotel but they do shuttle within a 5 miles where you want to eat, shuttle driver friendly and...

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Helpful?
Thank Jessica D
jimburke2015, General Manager at Hampton Inn & Suites Buffalo Airport, responded to this review

Dear Jessica D; Thank you for your kind words. Our staff love their jobs and show our guests every single day, I am blessed to be the captain of this amazing team.

Saratoga Springs, United States
Reviewed 3 weeks ago

I was impressed at the SIZE of the room - especially for the $. a HUGE desk for work, great bed (I'm bringing my pillow next trip) great bathroom. Also, microwave, small fridge, etc. The breakfast was very good - BUT there is no restaurant/bar at this location!

Review collected in partnership with Hampton
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Helpful?
Thank P9003PImichaelk
jimburke2015, General Manager at Hampton Inn & Suites Buffalo Airport, responded to this review

Dear P9003PImichaelk; Thank you for your review. I also travel with my pillow keeping a little bit of home with me. If you need extra pillows while staying with us just ask we want to make you happy because it makes us happy.

Erie, Pennsylvania
Reviewed 3 weeks ago

We stayed as part tournament for a sports team. The manager was proud to announce that two of the other teams were removed from the hotel without reimbursement for their behavior. (We didn't even know they were there). He yelled at the staff when a guest asked if they could have a late check out. There were no towels at...

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Helpful?
Thank 511hockeymom
jimburke2015, General Manager at Hampton Inn & Suites Buffalo Airport, responded to this review

Thank you for your review. My apologies for how the staff asked the group to settle down. I do know you never spoke with a manager. We did have some issues with the kids actually racing down the hallway and encourage by their parents. We are sorry as this was very disruptive for our other guests. Again my apologies and...

Dundas, Canada
Reviewed 3 weeks ago

The staff here are very courteous and helpful. We arrived late and hungry, Cara was very helpful ordering food from Partners Pizza (delicious Pizza). The long-term parking $50/week) was an added bonus, and the shuttle driver Javier is pleasant and handled all the luggage. Would recommend this Hampton Inn to anyone using Buf airport.

Review collected in partnership with Hampton
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Helpful?
Thank Rick M
jimburke2015, General Manager at Hampton Inn & Suites Buffalo Airport, responded to this review

Dear Rick M; Thank you for your review. We are a well kept secret for great service and Airport Parking. My staff love their jobs and show our guests every single day.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn & Suites Buffalo Airport hotel is located adjacent to Buffalo Niagara International Airport (BUF) and provides complimentary airport shuttle service. Our property provides easy access to Niagara Falls, nearby casinos, or local shopping malls. You can also catch the Buffalo Bills at the Ralph Wilson stadium or see the Buffalo Sabres at the First Niagara Center. Several great restaurants are nearby - stop by the reception desk for a recommendation. ... more   less 

Additional Information about Hampton Inn & Suites Buffalo Airport

Address: 133 Buell Ave, Cheektowaga, NY 14225-3565
Location: United States > New York > Cheektowaga
Price Range: $114 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Buffalo Airport 2.5*
Number of rooms: 101
Reservation Options:
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Hotel Style:
#1 Green Hotel in Cheektowaga
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn & Suites Buffalo Airport staff and other travelers.
12 questions
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Questions? Get answers from Hampton Inn & Suites Buffalo Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go to a different hotel.”
511hockeymom, 3 weeks ago | Read review
“The king studio suite was great for our family of five!”
bmh1023, Feb 21, 2017 | Read review
“maybe top floor to avoid the noise”
Mochaaaa, Jan 4, 2017 | Read review
“High floor for view of planes taking off”
SusanBonJovi, Jan 2, 2017 | Read review
“You can use the shuttle service for dinner so you can have a beverage without the worry.”
jhutchin2016, Oct 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question