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Holiday Inn Express Buffalo Airport

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Holiday Inn Express Buffalo Airport
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354 Reviews from our TripAdvisor Community

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Reviewed 2 weeks ago via mobile

I really wanted to like this hotel. The rooms are spacious and the proximity to the airport and interstate are unbeatable. However, I am extremely disappointed. Let me start off by saying that the woman who checked us in was absolutely fabulous and I wish I could give a better review because of her. She was extremely professional and kind....

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1Thank Alyssa C
Toronto, Canada
Reviewed March 13, 2017

We picked this location because it was a good location for us, new and pre-paid for the room for a two-night stay in advance because of the price. I had called a few weeks ahead to request a Baby crib for our room for my 8 month-old baby girl. When we checked-in at around 10pm the first evening, I was...

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1Thank laujust2017
Bellingham, Washington
Reviewed March 8, 2017

Spent two nights here. One right after a late arrival at the airport. The second on an early departure. The level of noise seemed average. Service was good and the rooms decent. The biggest plus was the really quick shuttle service from the airport. I was picked up and on my way while every other person was still waiting. This...

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1Thank Andrew S
IHGService, Guest Relations Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear Andrew S, Thank you for your review and we are pleased that you thought the shuttle service and room accommodation was well appointed. This is what we strive for every time a guest stays with us, it is good to know we made a good impression on you. I have made sure to share your review with our staff...

Chicago, Illinois
Reviewed March 1, 2017

Clean, comfortable quiet room. Free parking. Right across the street from airport. Great work out room. Very friendly staff. It was great to be recognized as an elite IHG club member. Everything in room worked. Free hotel breakfast was much better than most. Very enjoyable stay.

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Thank Claude P
Caledon, Canada
Reviewed January 16, 2017

I had a flight cancellation. ended up spending 3 days before I could fly out. The staff and service was great The checkin with Anton was a breeze. The front desk were always attentive. Location was great. Near the airport but accessible to highways to shop or sightsee,

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Thank GlobalTraveler2020
HotelManagement131, Manager at Holiday Inn Express Buffalo Airport, responded to this review

Thank you for sharing your experience with us. Being right here by the airport we understand the frustration our guests may feel when they are stranded from flight cancellations so we do everything we can to try and help ease the burden. I will be sure to share all your kind words and praise with our front office staff.

Reviewed January 9, 2017

The hotel was what you would expect from an older Holiday Inn, the girl at the front desk was friend and checked us in fast. My only complaint was that we were on the first floor and people kept running up and down the halls and yelling late into the night and we had an early flight.

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Helpful?
Thank Carrie K
HotelManagement131, Manager at Holiday Inn Express Buffalo Airport, responded to this review

Sorry to see those noisy kids were a nuisance to an otherwise pleasant stay. Hope we will see you again soon under quieter circumstances.

Fort Worth, Texas
Reviewed December 20, 2016 via mobile

Pros - clean - quiet even though it's right by the airport (I stayed at the 4th floor away from elevators) - friendly and helpful staff Cons - The entire room, including the bathroom, has one trash can. - Only King rooms have a microwave and fridge; rooms with two queen beds do not. I don't know why not. There...

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Thank UteKMercado
HotelManagement131, Manager at Holiday Inn Express Buffalo Airport, responded to this review

Looks like we weren't up to expectations on your recent visit. I hope you will give us a chance to redeem ourselves and show you we are much better than you experienced on your recent stay. Thank you for sharing your feedback.

Bowie, Maryland
Reviewed December 9, 2016

Spent 5 nights at this location and everything was as expected. The room was comfortable and quiet. Everyone on staff from the front desk to the housekeeping staff were courteous and helpful. The breakfast bar was very good. This is the first Holiday Inn/Holiday Inn Express where I have stayed where they had turkey sausage available.

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Thank Keith R
HotelManagement131, Manager at Holiday Inn Express Buffalo Airport, responded to this review

Keith R, Thank you for choosing to stay with us at the Holiday Inn Express Buffalo Airport. We appreciate your loyalty to our brand and look forward to having you stay with us again. We will keep up the good work in the meantime. Thank you again for sharing your experience with us.

Sunrise, FL
Reviewed December 2, 2016

I loved the pancake machine. Kids went CRAZY over the pancake machine! And I especially loved our morning breakfast preparers, Cheryl and Brian. They are very hard workers and I loved the fact that they gave us great suggestions on what to do in the city. thank you!!! This hotel is amazing! i WILL be back again soon!

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Thank mmarro2001
HotelManagement131, Manager at Holiday Inn Express Buffalo Airport, responded to this review

Thank you for choosing to stay with us at the Holiday Inn Express Buffalo Airport. We appreciate you taking the time to share a little feedback regarding your recent stay. I see you thoroughly enjoyed the pancake machine, to say the least. And yes, I agree, Brian and Sheryl are great members of our team. I will share your kind...

Prestonsburg, Kentucky
Reviewed November 27, 2016

Stayed at this hotel during a Buffalo Bills game in mid October. Check in was smooth and the desk people were very friendly. Lobby was spotless clean. We had a room overlooking the parking lot, on the 4th floor. This room is across the street from the Buffalo Airport, yet in the two nights we were there, we did not...

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Thank steveslj
HotelManagement131, General Manager at Holiday Inn Express Buffalo Airport, responded to this review

Thank you for choosing to stay with us on your recent trip to see the Bills play. I'm thrilled to see that you found our staff and facility impressive enough to make us your new number 1 when visiting the Buffalo area. We will be looking forward to your next visit. Thank you again for choosing the Holiday Inn Express...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Buffalo Airport.The Holiday Inn Express Buffalo Airport offers an indoor pool, Jacuzzi, business center and fitness room. Start your day out right with our complimentary Express Start breakfast buffet featuring both hot and cold items and the world s best tasting cinnamon rolls.We are conveniently located across from the Buffalo Niagara International Airport and offer free 24-hour shuttle service to and from the airport and Park, Stay & Go packages.The Holiday Inn Express Buffalo Airport is only a fifteen minute ride to downtown Buffalo. Here you can experience some of the best spring and summer festivals including Allentown Art Festival , Taste of Buffalo and the Buffalo Chicken Wing Festival . Spend a day exploring Niagara Falls and Buffalo s Waterfront or take in a baseball game at Coca-Cola Field, home of the Buffalo Bisons or a Buffalo Bills game at New Era Field.Bargains await you at the Eastern Hills Mall, the Walden Galleria, and the Prime Outlet Mall.We are the perfect hotel if you are coming to Buffalo on business. We are close to many local companies including Calspan, General Motors, Northrop Grumman, UPS and Prior Aviation.Our entire staff at the Holiday Inn Express Buffalo Airport awaits your arrival. ... more   less 

Additional Information about Holiday Inn Express Buffalo Airport

Address: 131 Buell Ave, Cheektowaga, NY 14225-3565
Location: United States > New York > Cheektowaga
Price Range: $102 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Buffalo Airport 2.5*
Number of rooms: 110
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Also Known As:
Holiday Inn Express Buffalo Airport Hotel Cheektowaga
Holiday Inn Express Cheektowaga
Holiday Inn Cheektowaga
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Buffalo Airport staff and other travelers.
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Williston, North Dakota

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“didnt hear the airport - good sound proofing.”
GlobalTraveler2020, Jan 16, 2017 | Read review
“4th floor is very good”
T426BRkeithr, Dec 9, 2016 | Read review
“Across the street from the airport”
mmarro2001, Dec 2, 2016 | Read review
“We liked being on the higher floor.”
mrslemon, Oct 26, 2016 | Read review
“Avoid the room right next to the elevators. Our King suite on second floor had the door facing the elevator hallway.”
ash2105, Sep 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question