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BEST WESTERN The Inn at Buffalo Airport

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4630 Genesee Street, Cheektowaga, NY 14225-2408
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623 Reviews from our TripAdvisor Community

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Showing 603: English reviews
Concord, New Hampshire
Level Contributor
20 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

I stayed here for one night to accommodate an early flight out of Buffalo Airport and because of the complimentary breakfast. I was disappointed to find hair on the sheets and in the bathtub, that the ground prong was broken on plug for the coffee maker and that the ice machine was broken. Also you will need to remember to... More 

Helpful?
Thank flufflover
Omak, Washington
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for the night as my friends' flight came in about midnight. I had a comfortable room but my friends' had a problem with the air conditioning. After a prolonged wait, they were finally given a fan. They have a pretty good breakfast. The shuttle service was excellent.

Helpful?
Thank Marsha49
Burlington, Vermont
Level Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 3 nights, Thur through Sunday. First the excellent: front staff Jessica and Danielle. Great smiles, friendly and very nice gals. Also the breakfasts. Several hot items, good variety, and quickly refilled when demand was heavy. Also the beds. Very comfy. The ..."yes, but". We had a first floor room and it had problems. The bathroom was a bit... More 

Helpful?
Thank ndmVt
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you so much for your kind compliments to our staff. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. I am terribly sorry to learn that you experienced so much difficulty, We will address the maintenance task right away for the benefit of our... More 

Independence, Missouri
1 review
3 of 5 stars Reviewed 1 week ago

Don't know how people got this rate but I had to pay $245 with tax! Most expensive room I have ever stayed in. Even New York City! Only took room because it was late and all hotels were full. Feel like they took advantage of this. Was first offered a rate of more but offered this because it had a... More 

Helpful?
Thank 1dee2016
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. On behalf of our entire staff, we thank you for choosing... More 

Saint Charles, Missouri
Level Contributor
33 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Great place to stay if you need to be close to the airport. The staff was helpful and friendly. The rooms were clean and the breakfast was really good. I recommend this hotel for travelers who need a good stop over spot.

Helpful?
Thank Stephanie B
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity... More 

Williamson, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

If you don't follow hotels, you might miss that BW has 3 tiers of accommodations. I'm usually OK with their most basic/inexpensive, but I was happy to see these higher-tier ones compare on par with my normal Hampton Inn standard. This location is extremely close to the airport, rooms are clean and they have some suite options with more space... More 

Review collected in partnership with Best Western

Helpful?
Thank khuth
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

hank you so much for your kind comments and review regarding your most recent stay with us. We are happy to know that we have exceeded your expectations for just an affordable price. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and services that we strive... More 

Sarasota, Florida, United States
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

For an airport hotel it was decent. We stayed here one night on two different occasions during our visit to Niagara. The first night I felt like our room on the first floor was a little dingy. We didn't participate in breakfast as we had a late flight and a super early one on our second stay. On our second... More 

Helpful?
Thank Amy E
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We also appreciate your suggestions for how we can continue to improve and We do hope to see you and your family... More 

Hamilton, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall a pleasant stay but the bed has seen much better days. I would stay again but would ask to check the room prior to committing. The toilet is very very low so if you have knee problems (replacements) it will be a bit of an uncomfortable struggle for you.

Review collected in partnership with Best Western

Helpful?
Thank jrcleland
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you for taking the time to complete our survey and share your experience! We are so glad to hear from you and to learn that we were able to give you a pleasant experience and you've taken the time to leave advice for our future guests. I hope our services and accommodations will exceed your expectations during your next... More 

Saint George
Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently were able to travel to visit our son who lives in Buffalo, NY. He was able to arrange a room for us to stay in during our visit. The room was spacious and clean, the bed was very comfortable, the breakfast was just delicious. What a pleasure it was to stay here.

Review collected in partnership with Best Western

Helpful?
Thank stlighthouse
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you for taking the time to share this five star experience with our management, staff, and future guests.Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition.We are so glad that your stay was enjoyable and we look forward to seeing you again. More 

Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The guest room was small, but clean. The location was very close to the airport. You could hear planes overhead, but it was not a problem. The bed was comfortable. Our room was on the first floor and was very quiet except for the other guests who talked very loudly very early in the morning on their way to breakfast.

Review collected in partnership with Best Western

Helpful?
Thank Linda B
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and convenience experience. We are very happy to learn that your stay was so peaceful, and we hope... More 

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Amenities

Highlights
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access

Additional Information about BEST WESTERN The Inn at Buffalo Airport

Address: 4630 Genesee Street, Cheektowaga, NY 14225-2408
Location: United States > New York > Cheektowaga
Price Range: $82 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN The Inn at Buffalo Airport 2.5*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Odigeo, Priceline, Travelocity, Hotels.com, Agoda and Best Western + Iniative so you can book your BEST WESTERN The Inn at Buffalo Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western The Inn At Buffalo Airport Hotel Cheektowaga
Best Western Hotel Cheektowaga
Cheektowaga Best Western
Best Western Cheektowaga
Hotel Style:
#1 Best Value Hotel in Cheektowaga
#7 Romantic Hotel in Cheektowaga
#9 Business Hotel in Cheektowaga
#9 Family Hotel in Cheektowaga
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