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Comfort Inn Cheektowaga

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Comfort Inn Cheektowaga
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277 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Leighton Buzzard, United Kingdom
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is out of the way and needs a car to get about. There is a 711 over the road along with a Wendy's. 15 min drive into downtown or the big mall. Only real criticism is reception Staff were not the most friendly or helpful people in the world and the breakfast is well... Just odd... Hot stuff... More 

Helpful?
Thank Vinegaruk
Comfort_Inn_NY028, Front Desk at Comfort Inn Cheektowaga, responded to this review

Hello Vinegaruk, Thank you for your review. I'm sorry our staff did not meet your expectations. I will make sure to address the entire staff to make sure that they are properly conducting themselves. We do our very best to ensure all our guests feel welcomed and comfortable throughout their stay- so to hear that our staff when you were... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this Comfort Inn twice on road trips. Each time, the room has been clean and well appointed. While all Choice Hotels offer a complimentary breakfast, they do vary quite a bit. The breakfast at the Cheektowaga Comfort Inn serves a variety of cold and hot breakfast items - something for everyone. However, the best part of... More 

Helpful?
1 Thank klwalk
Comfort_Inn_NY028, Front Desk at Comfort Inn Cheektowaga, responded to this review

Hi Klwalk, Thank you so much for your review! We are always so happy to hear that guests return because they're so satisfied with our property and staff! We work hard to ensure all guests feel as comfortable and welcome as possible. We do hope we see you again next time you stay in the area! Best Wishes, Madison T.... More 

Syracuse, NY
Level Contributor
151 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 1 week ago

First, I was told that this location was very close to the University of Buffalo: NOT. The people who tell you this are in another country, so they don't know. The area where it's located is not good: near railroad tracks, a "junkyard" (in a resident's word), is very industrial. But, close to the thruway. Once the FD lady talked... More 

Helpful?
Thank Johanna56
Comfort_Inn_NY028, Front Desk at Comfort Inn Cheektowaga, responded to this review

Johanna, Thank you for your review. I apologize about the issues you encountered with our location. On the Choice Hotels website, it gives the number for Choice International directly instead of the hotel front desk- so when you call and speak to them, they aren't always correct when they tell you what is or is not near us. Our phone... More 

London, Canada
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Convenient location. Modern Fitness Center. Banquet/Meeting Rooms on site. Computer with Printer for use of all guests. Ample Parking. Great Complimentary Hot breakfast and Friendly Professional Staff are top highlights of this hotel. Pet Friendly hotel. No smoking in the building. One drawback to the hotel was that the indoor pool is a bit on the small side and apparently... More 

Helpful?
1 Thank MarshaBou
Comfort_Inn_NY028, Front Desk at Comfort Inn Cheektowaga, responded to this review

Hi MarshaBou, Thank you so much for the review! I'm so glad that you enjoyed the hotel during your stay. We do our very best to make sure every single one of our guests feel welcomed and comfortable. I do want to apologize for the situation regarding the pool. I can completely understand why you would want to refrain from... More 

Clyde, Ohio
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we were so grateful to comfort inn. we had no reservations but they accommodated us without issue. our room was nice and comfortable, however we had a chair which we didn't use due to stains. otherwise our room was very clean. our bathroom was very clean. the staff were pleasant and helpful. breakfast was good! well worth the stay. we... More 

Helpful?
1 Thank schwan
Comfort_Inn_NY028, Front Desk at Comfort Inn Cheektowaga, responded to this review

Hello Schwan, Thank you for your review! I'm so glad to hear you enjoyed your stay with us; it's always so nice to hear that our guests are enjoying the property. I am sorry about the ottoman/chair in your room. I will make sure to bring this up to housekeeping/management so they are aware and we can get it fixed/replaced... More 

Chicago, Illinois
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here as a midway point on a road trip. The check in process was quick and easy (we'd pre-booked/paid from Hotels.com). And she mentioned that 24-hours the breakfast area had complementary coffee, water, juice, cookies, and fruit. That was a perfect pick-me-up after being on the road all day. So it really felt like they... More 

Helpful?
1 Thank Lauren E
Comfort_Inn_NY028, Front Desk at Comfort Inn Cheektowaga, responded to this review

Hi Lauren, Thank you for your review! I am so happy to hear that you enjoyed your stay with us. Our staff does their very best to ensure that all guests feel welcomed and comfortable throughout their stay. I'm also very happy that you were able to enjoy all the amenities we offer. We do hope we see you again... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This wasn't a bad stay. Our softball team stayed here for a tournament. At first hotel seemed a little worn down. However, the room was clean. Neighborhood wasn't bad. Easy access to Niagara Falls (20 Mins) and downtown Buffalo. Staff was friendly. There was a woman handling the free breakfast who always said good morning and asked about our softball... More 

Helpful?
1 Thank Greg J
Comfort_Inn_NY028, Front Desk at Comfort Inn Cheektowaga, responded to this review

Hi Greg, Thank you for reviewing! I'm glad to hear you enjoyed your stay with us. Our staff does their very best to ensure all guests have the best possible stay. We hope to see you again next time you're in town. Best wishes, Madison T. Front Desk More 

Buffalo
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I needed a hotel near an event I was going to and this turned out to be a good option. Seems like something must have been going on as all the hotel rates were very high, even for a friday and saturday... I payed $425 for 2 days after taxes. Aside from the price it was well managed and clean.... More 

Helpful?
Thank MarkBuffalo
Comfort_Inn_NY028, Front Desk at Comfort Inn Cheektowaga, responded to this review

Hello, Thank you for your review! I'm sorry that you were disappointed in the pricing of our property- summertime in Buffalo is a very busy time for most hotels, with most properties in the city and surrounding areas being completely sold out almost every Friday and Saturday- so unfortunately that means the rates can be a little higher for those... More 

Oshawa, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 16, 2016

We had 2 Queen sized beds for our sons to accommodate us just for 12 hours to attend a family funeral. In the morning our oldest son found bed bugs in his bed and it was brought to management attention right away. Their idea of remedy was a refund of $50.00 on a $ 158.00 plus room. SERIOUSLY??? that doesn't... More 

Helpful?
2 Thank justmoi1604
Comfort_Inn_NY028, General Manager at Comfort Inn Cheektowaga, responded to this review

Thank you for taking the time to write about your son’s stay here with us. Responses like yours are very troublesome to hotels, due to the fact that accusing them of having any type of bugs- especially bed bugs- is extremely damaging to their reputation. Your son’s checked in with us at 4:30p the prior day- and first thing in... More 

Aurora, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 15, 2016

We booked a room at this Comfort Inn and were given handicapped room #127, with one King bed and a roll-in shower. This room is completely lined with furniture such that there is no place to put a large suitcase, no place to put a smaller suitcase except perhaps on the one small overstuffed chair, and no room to turn... More 

Helpful?
1 Thank genealmom
Comfort_Inn_NY028, Manager at Comfort Inn Cheektowaga, responded to this review

Hello, I am very sorry for the issues you encountered during your stay. We do our best to make sure all of our rooms are comfortable for the guests- so to hear that your original room did not meet your expectations is disappointing. Unfortunately, what Madison mentioned about the room and furniture is true. Choice International requires every room to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Self-Serve Laundry

Additional Information about Comfort Inn Cheektowaga

Address: 475 Dingens St, Cheektowaga, NY 14206-2444
Location: United States > New York > Cheektowaga
Price Range: $92 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn Cheektowaga 2*
Number of rooms: 75
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Also Known As:
Comfort Inn Cheektowaga Hotel Cheektowaga
Cheektowaga Comfort Inn
Hotel Style:
#5 Romantic Hotel in Cheektowaga
#6 Family Hotel in Cheektowaga
#7 Business Hotel in Cheektowaga
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