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Courtyard Buffalo Airport

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4243 Genesee Street, Cheektowaga, NY 14225
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232 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed for three days and four nights.. it was pretty comfy. There was a very helpful staff on duty when we arrived at 3 am after our 14 hour drive from Massachusetts. The hotel was very festive it offered a lovely palette of colorful loungechairs and couches in the lobby. We were offered complimentary coffees and waters. She showed... More 

Helpful?
Thank katylovespopcorn
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here for business for 2 nights in June. The room was a little smaller than average. I paid for extra to have breakfast included with my room rate, but on the 2nd day I was told that the breakfast was not included despite the fact that I paid for it with a higher room rate. Not sure if... More 

Helpful?
Thank Tony M
Amanda E, General Manager at Courtyard Buffalo Airport, responded to this review

Dear Tony M.- Thank you so much for taking the time to write a honest and helpful review of our hotel. We offer many packages that include breakfast for our guests and am so sorry for any confusion that occurred when you were claiming your breakfast. I also appreciate your feedback about our staff service but am disappointed to hear... More 

Lithia, FL
Level Contributor
173 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose this hotel, because it was close to the rental car agency and the airport. Normally, I don't stay in hotels of this quality, because of the price. However, the hotels that are typically on the lower end were charging the same rate. Therefore, I chose this one. The room was very nice. It was clean. The bed was... More 

Helpful?
Thank mathstud
Amanda E, General Manager at Courtyard Buffalo Airport, responded to this review

Dear Mathstud, Thank you so much for giving the Courtyard a chance on your recent trip to Buffalo! We really appreciate all of your helpful feedback and will be looking at our staffing levels and reaching out to our internet service provider in hopes of improving our overall service to our guests. I hope that you will give us another... More 

Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 24, 2016

I stayed for two nights and had a very comfortable stay. Despite being so close to the airport, the room was quiet. If you need to stay near the airport, you can't beat this location; plus there is a Starbucks right next to the hotel for a second breakfast option. Staff was friendly and helpful and the price reasonable for... More 

Helpful?
Thank Tula E
Angela M, Manager at Courtyard Buffalo Airport, responded to this review

Dear Tula E, I would like to take the opportunity to thank you for your recent stay with us as well as thank you for taking personal time out of your day to give us feedback on the services and quality of our hotel in our customer satisfaction survey. Thank you for your kind comments about our staff and the... More 

Kansas City, Kansas, USA
Level Contributor
270 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed May 21, 2016

Right at the airport with an every-20-min shuttle, this hotel is just what you need if you're traveling and need to have access to the airport. I've not encountered a more friendly and helpful staff at any hotel in many years -- simply superb. My only ding for this hotel is that the bistro offerings are pretty limited and the... More 

Helpful?
Thank DRWMETMAN
Angela M, Manager at Courtyard Buffalo Airport, responded to this review

Dear DRWMETMAN, I would like to take the opportunity to thank you for your recent stay with us as well as taking personal time out of your day to give us feedback on the services and quality of our hotel. I am delighted to hear that you found our staff friendly and helpful! We are all so happy and proud... More 

NEWYORK, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 2, 2016

Stayed at this location between 4/29-4/30, after driving overnight, early check in request was well received and check in process was a breeze, the staff was very pleasant and met our special requests. Ashely from the kitchen even worked extra minutes beyond her stipulated hours and accommodated our requests for dinner. The property is up to date and immaculately clean.... More 

Helpful?
Thank Robin V
Amanda E, General Manager at Courtyard Buffalo Airport, responded to this review

Dear Robin V, Wow! We sincerely appreciate your wonderful review of our hotel on Trip Advisor. I am so pleased to hear about how Ashley went above and beyond for you after a long day of travel. We understand how hard it is for our guests to be on the road, and strive to make it just a little be... More 

Aliso Viejo
Level Contributor
96 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 13, 2016 via mobile

This hotel is in the perfect location across the street from the airport. The staff is excellent and extremely helpful and the rooms are comfortable and well maintained at all times. It's always a pleasure to stay here and oddly you rarely hear the planes landing ever though they are again across the street....

Helpful?
Thank Edunbar3
Angela M, Manager at Courtyard Buffalo Airport, responded to this review

Dear Edunbar3, Thank you so much for the great review of our hotel! I am so happy you found our staff to be of excellent service. I’m also delighted to hear you had a great stay and found our rooms comfortable. Providing a good night’s rest is important to us, that is why the hotel was build with double pane... More 

Corsham, United Kingdom
Level Contributor
127 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 stars Reviewed April 11, 2016

Close to the airport with its own shuttle bus. Staff were very friendly, nothing seemed to be too much trouble. Bedroom and bathroom were very clean and I assume the hotel wasn't over-crowded mid-week because I found the room quiet and peaceful, no problem at all unlike a previous guest. I would definitely recommend this hotel if you are travelling... More 

Helpful?
1 Thank spc1
Angela M, Manager at Courtyard Buffalo Airport, responded to this review

Dear spc1, Thank you so much for your wonderful review of our hotel! We are so pleased you would recommend us to fellow travelers. Here at the Courtyard Buffalo Airport, we are always happy to assist our guests with whatever they may need. Our housekeepers take pride in their rooms and we are glad you noticed the cleanliness as well.... More 

New Hartford, New York
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 1, 2016

Even though the airport was across the street, really never heard any airplane noise. The rooms were clean and comfortable. The lobby lounge was spacious, relaxed and allowed for people to congregate which kept noise levels low on floors with rooms. Nice little bistro cafe to eat/drink at.

Helpful?
Thank Travel_Sam_I_Am
Angela M, Manager at Courtyard Buffalo Airport, responded to this review

Dear Travel_Sam_I_Am, Thank you so much for taking the time to review our hotel on TripAdvisor. Here at the Courtyard by Marriott at the Buffalo Airport, we take pride in not only meeting but exceeding your stay. We are so pleased to hear you enjoyed our spacious lobby and Bistro. We hope that when your travels bring you back to... More 

Trappe, Maryland
Level Contributor
130 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed March 31, 2016

First the positives: Very friendly staff at the front desk, the bar and throughout the facility. This tells me people are happy to work here so the management must be doing something right. Checkin was quick and easy and I was thanked for being a Marriott rewards member. The room was large, comfortable and there were plugs everywhere for devices.... More 

Helpful?
Thank Eglzfn
Amanda E, General Manager at Courtyard Buffalo Airport, responded to this review

Dear Eglzfn, Thank you so much for taking the time to tell us about your experience at our hotel. I am happy to hear all of the positive feedback about our staff and rooms. I am also happy to hear that you enjoyed the layout and amenities your room had to offer. I am however disappointed to hear about your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Buffalo Airport

Address: 4243 Genesee Street, Cheektowaga, NY 14225
Location: United States > New York > Cheektowaga
Price Range: $145 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Buffalo Airport 3*
Number of rooms: 134
Reservation Options:
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Hotel Style:
#5 Family Hotel in Cheektowaga
#6 Business Hotel in Cheektowaga
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