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The Spencer Hotel and Spa

25 Palestine Ave, Chautauqua, NY 14722-2536
Lowest prices for your stay
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Free cancellation until 12/03/21
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Free cancellation until 12/04/21
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (53)
Room & Suite (46)
Dining (3)


#2 of 5 hotels in Chautauqua

The Spencer Hotel & Spa is best described as 'more captivating than opening your favorite story-book.' Amidst our enchanting literary themed rooms and the private sanctuary of our spa, find yourself transported to a bygone place and time. Time spent in our steam sauna, a soak in our whirlpool tubs, and a week of pampering services leaves every one feeling as though they have gathered new strength.

Each of the 24 guest rooms and suites were hand-decorated by local artists to honor the lives and works of famous authors. Each room has a select library of thoughtfully-chosen books and musical selections to further convey the tone of each writer's life and times. All of the rooms have central air conditioning and heat, cable television, free Wi-Fi, monogrammed robes, hairdryers, irons and ironing boards, and Gilchriest and Soames bath amenities. Most of the rooms are outfitted with King beds and have brand new mattresses. Some of the rooms have desks, arm chairs, sofa beds, direct porch access and whirlpool/Jacuzzi tubs with European handheld showers.

An elevator services all four floors. Steamboat Gothic porches grace the front of the hotel, and are appointed with Victorian sofas, chairs and rockers that overlook the famous Chautauqua Amphitheater. A gourmet savory or sweet breakfast is served each morning with fresh fruit in the Peacock Dining Room and luxurious massage services and a cedar sauna are available for guests to indulge in.The Spencer offers cozy areas that are perfect for playing a board game, curling up with a good book, or engaging in conversation. In the Monet Parlor a movie projector and screen are also available for use.

Packages and specials are available for guests from Couples Renewal Weekends to Gourmet Dinners, Ladies Pampering and Wine Touring.The Spencer Hotel is the perfect place for small weddings, receptions, book-clubs, reunions, business retreats and more. Group packages can be custom built for your next event.

During the 9 week Chautauqua Institution Season gate and parking passes are required for guests staying at The Spencer and need to be arranged through Chautauqua Institution. The Spencer Hotel rents by the week during these 9 weeks and provides guests with dinner Monday - Friday in addition to the gourmet breakfast that is offered year-round.

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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Business Center with Internet Access
Banquet room
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Room types
Non-smoking rooms
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Centrally Located
221Reviews0Q+A53Room tips
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Popular mentions
Kateri K wrote a review Mar 2021
1 contribution
My boyfriend and I were looking to plan a weekend getaway to de-stress/ celebrate me passing my licensure exam and I am so glad I stumbled across the Spencer Hotel. This was such an amazing weekend getaway and exactly what we needed to de-stress. Dick and Helen were so sweet and inviting. The morning breakfast was delicious. We stayed in the Agatha Christie suite and the bed was extremely comfortable and the room was beautiful. I did a massage and it was nice and relaxing. My boyfriend used the sauna and loved it. The institution grounds are gorgeous and great for a nice walk. We will absolutely be back in the future for our next getaway!
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Date of stay: March 2021
John K wrote a review Mar 2021
Rochester, New York, United States31 contributions13 helpful votes
I made reservations on 3/13/2021 and then due to a family issue had to cancel them within 2 hours of making the reservation. Helen who runs the hotel told me she would take care of it and did not. I have called now three times and emailed to get my money credited and the hotel has not. Don't let the old lady routine fool you and i would avoid staying here. What kind of business owner does this to people during a pandemic. I am still waiting to get my money back a week after.
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Date of stay: March 2021
1 Helpful vote
AJP101 wrote a review Mar 2021
21 contributions4 helpful votes
We were very happy with our stay at the Spencer Hotel. Helen and her husband are wonderful hosts. We booked the couples retreat and had wine in the room with a cheese and cracker snack tray at arrival. They made us breakfast each morning, were extremely pleasant hosts. They also made sure to have chocolate covered strawberries and another bottle waiting for us after the massages. The building is from 1906 I think and was last remodeled in the 90’s so if you are looking for a slick brand new hotel feel this is probably not for you. If you like charm and character definitely consider the Spencer Hotel while you are in the Lake Chautauqua area!
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Date of stay: March 2021Trip type: Traveled as a couple
Meg wrote a review Feb 2021
5 contributions1 helpful vote
Never having been to the Chautauqua Institution, my boyfriend and I decided to stay at the Spencer for a Valentines weekend getaway, and we definitely made the right choice. Helen and Dick were so welcoming and willing to work with us on our (later than we expected) check in and check out times and made it such a wonderful experience. Aside from being welcoming, the hotel was so cute, clean, and quiet. We loved coming downstairs in the morning to a delicious hot breakfast from Helen and Dick, and sitting with/greeting their dog Hannah (who loved to be around guests downstairs). We stayed in the Agatha Christie which had a kitchenette we loved using, a beautiful luxurious double jacuzzi tub and a very comfy king bed. We are already talking about hopefully coming back, what a fantastic experience, We couldn't have enjoyed it more.
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Date of stay: February 2021
Room Tip: The Agatha Christie is an incredible room with a double jacuzzi with handheld shower, separate...
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Seth wrote a review Dec 2020
Buffalo, New York1 contribution1 helpful vote
This trip will be remembered as the weekend Birthday get-away that went awry! I decided that an off-season stay at a lakeside Bed & Breakfast and a fancy meal at a nice local restaurant would be perfect for my boyfriend's 35th birthday! During the pandemic, we really couldn't leave the state (as essential workers, we would be unable to meet the return quarantine requirements). I thought a quick drive from our Buffalo home would be nice and convenient! Full-disclosure, this hotel is located in a gated-community, rental town. Between September and March, I imagine the entire place is pretty much abandoned. Be prepared for not much goings-on, but walking around the lake was very pretty and one of the highlights of our trip! The hotel is not as advertised! Helen and Dick were very polite and welcoming, but the hotel really needs some TLC. The difference between "rustic, Old-World" and "run-down, dilapidated" is debatable, so I'll let other guests decide on that point. A HISTORIC hotel will be historic, so the smaller-than-expected rooms, cracked plaster, faded furniture, and creaky floorboards are anticipated. HOWEVER, the only way this style works for me is if everything is kept immaculately clean. Visible cobwebs, rust-colored water from the jacuzzi, dead insects in the bathroom, and fake plants covered in dust are not conducive to a cozy feeling! To be fair, Helen and Dick are elderly and they do not have the staff they need to maintain this large property in the off-season. The online pictures were beautiful and the rooms appear fresh, clean, and vibrant . . . but this was not our experience. We stayed two nights. After the first night, I was determined to give Spencer's Hotel the benefit of the doubt despite the condition of the room! The owners are very sweet and I decided that I was going to view this excursion as a sort of "staying with the grandparents" situation. On our second day, both Tom and I developed some gastrointestinal upset shortly after breakfast: bloating, nausea, etc. We thought it was because of the rich meal we had the night before or perhaps we were coming down with something. Around 3PM, I told Helen that we were tempted to go home early because of how we were feeling and asked if she could charge us a late checkout fee. She stated that we had already paid for the night and that we would not be reimbursed. She advised laying down and taking some Pepto. I was ready to go home and forget the cost of an extra night, but my loving boyfriend convinced me to stay because he didn't want to waste the money. The next morning at breakfast, Helen tells us that our breakfast was cooked with bottled water because there is a local advisory not to drink the water. "I'm sorry . . . what?" Thinking back on it, they had provided 4 tiny bottles of water in our room, but we thought that was just part of the service. We're NOT locals and most of our news comes from national sources (CNN, NBC, New York Times). On 12/20/2020 (2 days prior to our trip), a water advisory was issued for Village of Mayville. Local health officials recommended that residents should not use the water for drinking, cooking, food preparation, brushing your teeth, or for animal consumption. We were brushing our teeth and drinking from the hotel tap Helen! You're telling me that the hotel water was NOT POTABLE and you didn't warn us! No offer of a reimbursement or a call to advise us to cancel the trip! AFTER we reported to you that we were feeling ill, you still didn't think to warn us! I don't know if drinking the water caused our symptoms and maybe it was just a coincidence, but the owners knew about the water issue days before we arrived. EVERYTHING else I was going to give a pass on because Helen and Dick remind me of my sweet and somewhat confused grandparents, but I won't give a pass on this! After we learned of it, we left our breakfast immediately and we bolted right back home to Buffalo.
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Date of stay: December 2020
Sleep Quality
Room Tip: Never stay here . . .
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1 Helpful vote
Response from , General Manager at The Spencer Hotel and Spa
Responded Dec 21, 2020
I am so sorry but you were misinformed. The village of Mayville. NY is who had nonpotable water. The Institutes water is and was fine. We decided to do precautions because of the Village of Mayville's situation. The Chautauqua Institute is not part of the village and we have our own water supply. You can check this on the website for Chautauquas utilities and the Mayville report. We enjoyed having you as our guests and are sorry this situation may have caused you stress. We hope you would reconsider and come back
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$240 - $280 (Based on Average Rates for a Standard Room)
spencer hotel chautauqua
United StatesNew YorkChautauqua CountyChautauqua
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Frequently Asked Questions about The Spencer Hotel and Spa
Which popular attractions are close to The Spencer Hotel and Spa?
Nearby attractions include Chautauqua Institution (0.2 miles), Midway State Park (2.3 miles), and Reverie Creamery (2.9 miles).
What are some of the property amenities at The Spencer Hotel and Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and room service.
Which room amenities are available at The Spencer Hotel and Spa?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at The Spencer Hotel and Spa?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to The Spencer Hotel and Spa?
Conveniently located restaurants include Guppy's Restaurant & Tavern, Ellicottville Brewing on Chautauqua, and Andriaccios Restaurant.
Are there opportunities to exercise at The Spencer Hotel and Spa?
Yes, guests have access to a sauna during their stay.
Is The Spencer Hotel and Spa located near the city center?
Yes, it is 0.2 miles away from the center of Chautauqua.
Are any cleaning services offered at The Spencer Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Spencer Hotel and Spa offer any business services?
Yes, guests have access to a business center and a banquet room during their stay.
Are there any historical sites close to The Spencer Hotel and Spa?
Many travelers enjoy visiting Patterson Library (9.7 miles).
Is The Spencer Hotel and Spa accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.