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25 Palestine Ave, Chautauqua, NY 14722-2536
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Traveler (70)
Room & Suite (46)
Dining (3)

About

#1 of 5 hotels in Chautauqua
Location
4.4
Cleanliness
3.9
Service
3.9
Value
3.3

The Spencer Hotel & Spa is best described as 'more captivating than opening your favorite story-book.' Amidst our enchanting literary themed rooms and the private sanctuary of our spa, find yourself transported to a bygone place and time. Time spent in our steam sauna, a soak in our whirlpool tubs, and a week of pampering services leaves every one feeling as though they have gathered new strength.

Each of the 24 guest rooms and suites were hand-decorated by local artists to honor the lives and works of famous authors. Each room has a select library of thoughtfully-chosen books and musical selections to further convey the tone of each writer's life and times. All of the rooms have central air conditioning and heat, cable television, free Wi-Fi, monogrammed robes, hairdryers, irons and ironing boards, and Gilchriest and Soames bath amenities. Most of the rooms are outfitted with King beds and have brand new mattresses. Some of the rooms have desks, arm chairs, sofa beds, direct porch access and whirlpool/Jacuzzi tubs with European handheld showers.

An elevator services all four floors. Steamboat Gothic porches grace the front of the hotel, and are appointed with Victorian sofas, chairs and rockers that overlook the famous Chautauqua Amphitheater. A gourmet savory or sweet breakfast is served each morning with fresh fruit in the Peacock Dining Room and luxurious massage services and a cedar sauna are available for guests to indulge in.The Spencer offers cozy areas that are perfect for playing a board game, curling up with a good book, or engaging in conversation. In the Monet Parlor a movie projector and screen are also available for use.

Packages and specials are available for guests from Couples Renewal Weekends to Gourmet Dinners, Ladies Pampering and Wine Touring.The Spencer Hotel is the perfect place for small weddings, receptions, book-clubs, reunions, business retreats and more. Group packages can be custom built for your next event.

During the 9 week Chautauqua Institution Season gate and parking passes are required for guests staying at The Spencer and need to be arranged through Chautauqua Institution. The Spencer Hotel rents by the week during these 9 weeks and provides guests with dinner Monday - Friday in addition to the gourmet breakfast that is offered year-round.

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Property amenities
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Bicycle rental
Boating
Banquet room
Massage
Baggage storage
Wifi
Non-smoking hotel
Laundry service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Dining area
Housekeeping
Kitchenette
Radio
Walk-in shower
Interconnected rooms available
Wardrobe / closet
Iron
Private bathrooms
Refrigerator
Whirlpool bathtub
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Languages Spoken
English
248Reviews0Q+A59Room tips
Traveler rating
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Bob Sloan wrote a review Nov 2022
1 contribution
Saturday one night stay with a 4 hour wine tour included. Outstanding staff at the hotel including Dick who took us on the tour and was very informative of the area and a really fun host who enhanced our trip and time there. My wife and I had a great time and look forward to our next visit!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Helen Edgington, General Manager at The Spencer Hotel and Spa
Responded 2 weeks ago
Thank you BigBobby1972, we can not wait to have you back at the hotel again! We are so glad you enjoyed our wine tour! Spencer Staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AMarie525 wrote a review Oct 2022
Oakmont, Pennsylvania190 contributions85 helpful votes
Location in the Institute and also a few blocks from the lake; this hotel is perfect for a long weekend get away! It's very old school and old world so if you are looking for a five star resort with all the amenities then this place is not for you. They do not provide anything but towels, hand soaps and toilet paper in the bathrooms and the small rooms do not have refrigerators. The owners are delightful and very welcoming, they even have a pet dog that is also just as friendly. Breakfast is included in your stay and they also offer a fun guided wine tour that is an extra charge. I recommend!
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Helen Edgington, General Manager at The Spencer Hotel and Spa
Responded 2 weeks ago
Thank you AMarie525 for taking the time to write us such a nice review! We hope you make it back here soon for another stay! Spencer Staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brad I wrote a review Oct 2022
Clawson, United States3 contributions
We travel often and stay in a variety of hotels and vacation rentals, so we have a good handle on what we like and what we don't like. We have standards that formed over 16 years of pleasure travel together. Good hosts are hard to find. We've stayed in homes and hotels that met all of our standards for comfort, but whose owners or staff were rude or uncaring. We would not go back to those places. On the other hand, we've stayed in homes and hotels that were not great, but the owners or staff were so friendly, responsive, and thoughtful that our experience turned out to be great. The owners and staff at the Spencer Hotel were as friendly and warm as anyone we ever met on our travels. They greeted us and welcomed us in as if they were welcoming us into their own home (which I think the hotel IS their home). The hotel is as charming as a hotel can be that is almost 150 years old and stands in what may be America's most charming place (Chautauqua Institution). Those are the plusses. The minuses, however, are many. Our room fell far short of our standards. It was old and little run-down. Again, the hotel is almost 150 years old, so we expected that. However, some of the "run-down" features of the room did not have to be that way. They were clearly maintenance issues that ownership could fix (and not at great cost). For example: Broken fixtures, peeling paint and wallpaper, etc. The biggest problem, however, is that the thermostat did not work and we could not turn down/turn off the heat. We roasted. And just to be clear about the problem with the thermostat: The control not only didn't work, it had the wrong cover jammed on top of it. It was the only thermostat in the room, so someone made a choice to bring a cover from another thermostat somewhere else and jam it onto the thermostat in our room. Finally--and this is the most inexcusable sin from a hotel (that is not even half-booked because it's the off-season): The room was dirty. A thick layer of dust covered the flat surfaces. The bathroom and jacuzzi did not look clean. We can (and have) overlooked "old" and small maintenance issues in other places where we stayed; we will not overlook a dirty room. After one night, we cut our trip short and left early. We started on our way home and stayed in a different hotel en route (and were much happier). The Spencer Hotel is charming and its owners are very friendly and sweet. That works for breakfast in the dining room, but it's not enough for a good experience when the room is dirty and run-down.
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Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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leahylaurel wrote a review Oct 2022
Elm Grove, Wisconsin3 contributions
Our room was tiny, a bit shabby, but clean. There were no toiletries except for one container of cheap liquid hand soap. The common areas were cluttered with dated and dusty bric a brac. When we arrived at 4pm, there was no one around. We rang the bell, called out, looked around... no one. We called both owners' phones and got no answer. In looking around, we noticed a sinkful of dirty glasses in cold dirty water. Not confidence inspiring! After 20 minutes or so, the owner and a staff person came in, said they had gone on a walk. Kind of weird, certainly not welcoming. Stayed just one night, would not stay here again.
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Date of stay: October 2022
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Laura R wrote a review Oct 2022
This was such a unique little inn with wonderful staff and owner. Helen the owner made a lovely breakfast for everyone the in the morning - caprese egg casserole, fruit and cinnamon roll croissants 👌🥐 and the coffee was great too. We will definitely be back! We stayed in the Pablo Neruda room on the forth floor which had a nice balcony and great views during the fall season. This place is a treasure. If you enjoy time capsule destinations you will have the best stay here.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brittany H wrote a review Oct 2022
The staff was very nice, and friendly. The breakfast was very delicious, and the room was very comfortable. Bathroom was clean, room was clean. The hotel is very prestine. Thank you for an amazing stay!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jon S wrote a review Oct 2022
I went to the Spencer hotel with my wife for our anniversary weekend. We got the Agatha Christie sweet aka the honeymoon suite with the kiss and tell package. It was absolutely beautiful rose petals strewn across the room chocolates on the bad waiting for our arrival. Then we took the wine tour the next day with Richard edgington the owner's husband and it was the most fun we've had in years not to mention how gorgeous the leaves are this time of the year at the wineries. Our bedroom was wonderful the jacuzzi tub at the end of our night was one of my favorite parts for easing my muscles and we love the little kitchenette for our cake to hold our cake in nope I may be at the mat
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bonna S wrote a review Oct 2022
1 contribution
The spencer hotel was such beautiful and quintet place to visit. The owners that were so warm and inviting hold a special place in my heart. I cant wait until my next trip back to the hotel. And Hannah the Spencer dog is so sweet and beautiful also!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Julia C wrote a review Oct 2022
Very friendly and polite staff. Clean and great service. The atmosphere was pleasant and wonderfully beautiful. Had many things for you to do and offer. Would recommend this hotel to anyone who love peace and quiet with a great experience.
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Date of stay: August 2022
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Helen Edgington, General Manager at The Spencer Hotel and Spa
Responded Oct 12, 2022
Thank you for your review juliacP2163EE we are so happy to hear that your experience was so pleasant! We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LeAnn J wrote a review Oct 2022
1 contribution
The pillows are the fluffiest I've ever felt! The bed was the perfect firmness for the best night's sleep I've had in years!! From the moment we walked in the door and were so kindly greeted by LeAnn and Helen. Helen is the owner we found out. She was extremely welcoming and quickly made us both feel right where we needed to be. We loved hearing Helen's stories of her creating and building the hotel herself! Amazing!! I have a gluten allergy and at breakfast Helen made me my own special breakfast that was melt in my mouth delicious. We enjoyed every minute we spent at the Spencer and cannot wait to go back again.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Be ready to fall in love..
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$225 - $265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
spencer hotel chautauqua
LOCATION
United StatesNew YorkChautauqua CountyChautauqua
NUMBER OF ROOMS
24
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THE SPENCER HOTEL AND SPA $199 ($̶2̶3̶5̶) - Updated 2022 Prices & Reviews - Chautauqua, NY

Frequently Asked Questions about The Spencer Hotel and Spa
Which popular attractions are close to The Spencer Hotel and Spa?
Nearby attractions include Chautauqua Institution (0.2 miles), Midway State Park (2.3 miles), and Reverie Creamery (2.9 miles).
What are some of the property amenities at The Spencer Hotel and Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and laundry service.
Which room amenities are available at The Spencer Hotel and Spa?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at The Spencer Hotel and Spa?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to The Spencer Hotel and Spa?
Conveniently located restaurants include Guppy's Restaurant & Tavern, Andriaccios Restaurant, and Ellicottville Brewing on Chautauqua.
Are there opportunities to exercise at The Spencer Hotel and Spa?
Yes, guests have access to a sauna during their stay.
Is The Spencer Hotel and Spa located near the city center?
Yes, it is 0.2 miles away from the center of Chautauqua.
Are there any historical sites close to The Spencer Hotel and Spa?
Many travelers enjoy visiting Patterson Library (9.7 miles).
Is The Spencer Hotel and Spa accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.