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The Spencer Hotel and Spa

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The Spencer Hotel and Spa
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179 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Columbia County New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 15, 2016

The photo above doesn't capture the vintage charm of The Spencer Hotel. Surrounded by mature trees, the Hotel is tucked into a beautiful neighborhood of narrow pathways, tended plantings, and atmospheric touches. Our small group of artists enjoyed staying here very much. Good breakfasts, friendly staff. A cozy living room that was perfect for gathering - a welcoming space with... More 

Helpful?
Thank CollageChick
Buffalo, New York
1 review
Reviewed September 16, 2016

Clean quiet good breakfasts. A lot of walking no spa on site or pool as stated. People were friendly this was our first stay at a B&B. We had to leave the grounds to find things to do. If the spencer was in a different location I would have gave it a 5 .

Review collected in partnership with this hotel

Helpful?
Thank tinamH1101KF
SpencerHotel, Manager at The Spencer Hotel and Spa, responded to this review

Thanks for the review! Please come and stay with us again, we can assist in finding nearby attractions. Thanks again! More 

Rochester, New York
1 review
Reviewed September 14, 2016

My husband and I enjoyed a short getaway to the Spencer Hotel and Spa. While we visited in the off season we were not disappointed with the service and look of the hotel. Our favorite part was the homemade breakfast- it was delicious!

Review collected in partnership with this hotel

Helpful?
Thank bga947
SpencerHotel, Manager at The Spencer Hotel and Spa, responded to this review

Dear Bga947, We are so glad you enjoyed your stay. We are happy you liked breakfast and appreciate the kind words. We hope to see you soon, Thanks again! More 

Naples, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 14, 2016

Like many structures in Chautauqua, hotel was old and somewhat dated; but food was very good, and the location is very convenient. Updating rooms, baths especially, needed, at least in our small first floor room. Owners are very nice, and accommodating.

Review collected in partnership with this hotel

Helpful?
Thank jamiestanley13
SpencerHotel, Manager at The Spencer Hotel and Spa, responded to this review

Dear Jamiestanley13, Thanks for the review! It's so nice to have guests enjoy our old luxury rooms. We do have a few updates to do and we take pride in the character of The Spencer Hotel & Spa. We hope to see you again in the near future. Thanks again! More 

Niagara Falls, New York
Level Contributor
3 reviews
3 hotel reviews
Reviewed September 14, 2016

We thoroughly enjoyed the room as well as the environment. It was a chance to get away from the busy schedule we have to contend with. The staff at the local restaurants were friendly and accomodating. Most of them were familiar with what we were doing.

Review collected in partnership with this hotel

Helpful?
Thank kevfalls
SpencerHotel, Manager at The Spencer Hotel and Spa, responded to this review

Dear Kevfalls, Thanks for the review, it's so much appreciated. We enjoy helping people get away from their busy schedules. We hope to see you soon. More 

Pittsburgh, Pennsylvania
2 reviews
Reviewed September 14, 2016

If you are looking for a getaway from all the hustle and bustle in your life.......this is the place. Forget your iPads, iPods & iPhones and take in the simple life as it was decades ago. Small rooms, old fashioned tubs, no flat screen TVs...................but large on character & atmosphere. Owners/managers are great people, and this hotel (more like a... More 

Review collected in partnership with this hotel

Helpful?
Thank Jay J
SpencerHotel, Manager at The Spencer Hotel and Spa, responded to this review

Dear Jay J, Thank you so much for such a nice review. We take pride in our character and atmosphere accommodations. If you every need anything please reach out to us and we hope you visit us soon. Thanks again! More 

Cary, NC
Level Contributor
3 reviews
Reviewed September 8, 2016

I had a very nice visit at the Spencer Hotel. I was in Chautauqua for week 9 of the 2016 season and loved being very close to the amphitheater. The best part was the "boarding house" feeling and the interesting people I met which added a lot to the experience. The house is clean but not fancy. Our room was... More 

Review collected in partnership with this hotel

Helpful?
Thank Fisherflycakes
Greenville, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 8, 2016

Not a hotel in reality is more like a bed and breakfast. It is clean and if you like history is beatiful to look around. It is very noisy. If you get the smallest room next to the main entrance as we did you will hear everyone coming and going out of the building. The place was almost empty yet... More 

Review collected in partnership with this hotel

Helpful?
1 Thank franciscocV6323DX
SpencerHotel, Manager at The Spencer Hotel and Spa, responded to this review

Hello, We are so sorry to hear about the noise and inconvenience. Next time please asked to be moved and we will accommodate you in any way we can. We look forward to seeing you again. Thanks More 

New Middletown, Ohio
1 review
Reviewed September 7, 2016

The hotel was an awesome step back in time. I loved the history of the area and hotel. The owners were very informative and a joy to talk to. The room Jules Verne was small (due to time period of the hotel), but very clean and comfortable. Loved having the porch to sit on right off our room. I was... More 

Review collected in partnership with this hotel

Helpful?
Thank SHARON D
SpencerHotel, Manager at The Spencer Hotel and Spa, responded to this review

Hi Sharon D, Thanks so much for the great review! We really hope to see you again soon. Hannah misses you! Take Care More 

Croton-On-Hudson, NY
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 19, 2016

Our room, Lillian Hellman, a "Jr Suite" was just a small drab room with barely walking space, tiny bathroom with bar for a closet, no dresser, freezing temp. with sealed shut windows. Food fair at best. Not worth the price. Hotel charming and good location.

Review collected in partnership with this hotel

Helpful?
2 Thank phillypieS
SpencerHotel, Guest Relations Manager at The Spencer Hotel and Spa, responded to this review

Hi PhillypieS, We do apologize for the experience you encountered. We would of loved to make your experience better while you were staying with us. Thanks! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Spencer Hotel & Spa is best described as 'more captivating than opening your favorite story-book.' Amidst our enchanting literary themed rooms and the private sanctuary of our spa, find yourself transported to a bygone place and time. Time spent in our steam sauna, a soak in our whirlpool tubs, and a week of pampering services leaves every one feeling as though they have gathered new strength. Each of the 24 guest rooms and suites were hand-decorated by local artists to honor the lives and works of famous authors. Each room has a select library of thoughtfully-chosen books and musical selections to further convey the tone of each writer's life and times. All of the rooms have central air conditioning and heat, cable television, free Wi-Fi, monogrammed robes, hairdryers, irons and ironing boards, and Gilchriest and Soames bath amenities. Most of the rooms are outfitted with King beds and have brand new mattresses. Some of the rooms have desks, arm chairs, sofa beds, direct porch access and whirlpool/Jacuzzi tubs with European handheld showers. An elevator services all four floors. Steamboat Gothic porches grace the front of the hotel, and are appointed with Victorian sofas, chairs and rockers that overlook the famous Chautauqua Amphitheater. A gourmet savory or sweet breakfast is served each morning with fresh fruit in the Peacock Dining Room and luxurious massage services and a cedar sauna are available for guests to indulge in.The Spencer offers cozy areas that are perfect for playing a board game, curling up with a good book, or engaging in conversation. In the Monet Parlor a movie projector and screen are also available for use. Packages and specials are available for guests from Couples Renewal Weekends to Gourmet Dinners, Ladies Pampering and Wine Touring.The Spencer Hotel is the perfect place for small weddings, receptions, book-clubs, reunions, business retreats and more. Group packages can be custom built for your next event. During the 9 week Chautauqua Institution Season gate and parking passes are required for guests staying at The Spencer and need to be arranged through Chautauqua Institution. The Spencer Hotel rents by the week during these 9 weeks and provides guests with dinner Monday - Friday in addition to the gourmet breakfast that is offered year-round. ... more   less 

Additional Information about The Spencer Hotel and Spa

Address: 25 Palestine Ave, Chautauqua, NY 14722-2536
Location: United States > New York > Chautauqua County > Chautauqua
Price Range: $217 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Spencer Hotel and Spa 2.5*
Number of rooms: 24
Reservation Options:
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Also Known As:
Spencer Hotel Chautauqua
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Questions & Answers

Questions? Get answers from The Spencer Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The two women traveling together, the E F Benson room was good. Two comfy beds, warm cozy linens, etc. Nice shower, plenty of hot water.”
 of 5 bubbles CollageChick, Oct 15, 2016 | Read review
“Make sure you get a larger room if available; we were there only two nights and probably did not have the best room, although it was certainly adequate.”
 of 5 bubbles jamiestanley13, Sep 14, 2016 | Read review
“Don't go by the photos online. Very misleading. Ask for a "large" room. Some rooms looked infinitely better for the same price.”
 of 5 bubbles phillypieS, Aug 19, 2016 | Read review
“Get a room with access to the porch.”
 of 5 bubbles P288LAnancyr, Aug 13, 2016 | Read review
“better off with an average room and not a suite”
 of 5 bubbles 849robertr, Aug 13, 2016 | Read review
5 of 5
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