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Holiday Inn Westbury

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Holiday Inn Westbury
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200 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Perth, Australia
Level Contributor
6 reviews
4 of 5 stars Reviewed 3 days ago NEW

Great and convenient location with excellent staff and amenities.stay was because of close to Nassau Veterans Memorial Coliseum for concert .There is a great restaurant on site that was convenient for breakfast in the morning.also close other venues to dine and sight-see the area

Helpful?
Thank xraz1
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your review and feedback. We're happy to know that you enjoyed the Hotel's convenient and centralized location. We're also happy to know that you had the pleasure to dine with us, and venture out to some other points of interest. It's our hopes that we may be your host Hotel again in the future.... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at the Holiday Inn for 3 nights. Such a nice peaceful, relaxing stay. Hotel staff was excellent, checking in was so easy. I wasn't ready to drive back to Boston and the hotel was sold out on the 3rd night I wanted to stay so the manager hooked me up and let me stay. The pool area was so... More 

Helpful?
Thank Merrisa95
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you very much for your time and consideration in providing us with you review and feedback. We are very happy to know that you enjoyed your stay with us, and that you were able to relax in comfort. Thank you for recognizing our hospitality team's efforts. I will certainly share this with them. It's nice to... More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

My husband and I came to this hotel because there was a wedding next to us at the Chateau Briand. So I would say this..l would only stay here if you need to sleep and "keep it moving." So we went to the wedding that ended at 10:00pm. After the wedding we wanted to go some place to just talk... More 

Helpful?
Thank Shybland
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your feedback and review. Overall we're happy to know that you found the Hotel and the accommodations to be a place to relax. It's our goal to provide our guests with accommodations where they can be comfortable, and enjoy the various amenities and services the Hotel has to offer. Although the property is host... More 

Westbury, New York
Level Contributor
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I plan on proposing to my girlfriend this weekend and when I checked in I told the two ladies behind the desk because they asked what brought me here. They immediately congratulated me with complete sincerity and then asked if my girlfriend knew. I told them she does not and it was a surprise. They took it upon themselves to... More 

Helpful?
Thank SeanMcCart
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear SeanMcCart: Thank you for your time and consideration for providing us with your feedback and review. Congratulations to you, and your now fiance! We're glad that you enjoyed the service you received from our team, and we're also happy to know that you enjoyed the Hotel's accommodations. Our team loves going Above and Beyond for guests for special occasions,... More 

Ruckersville, Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago

We were in town for a funeral and the personnel were extremely courteous and efficient. I was able to check in and get the room keys before the rest of the family was able to park the car. The woman at the front desk was extremely friendly and offered condolences. The room was large, clean, and the beds were comfortable.... More 

Helpful?
Thank wpiazza2016
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your review and feedback. We appreciate your time and consideration. First and foremost, we again offer you our condolences. With that said, we are happy to know that we offered you accommodations, services and amenities that you were able to enjoy, and provided you with comfort and convenience. Our hospitality team is truly committed... More 

1 review
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel on the night of our wedding and couldn't have been happier with the evening. Check in was quick and easy, the room was clean, especially the towels and sheets. The front desk workers were helpful and respectful. Each and every staff member was respectful. The room rate was great, the pool area... More 

Helpful?
Thank Mike S
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your time and consideration in providing us with your review and feedback. Congratulations to both of you on your wedding! We are happy to know that we were able to be a part of your very special occasion. We appreciate you recognizing our hospitality team's efforts in providing exceptional customer service. We will certainly... More 

Albany, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

We couldn't have been happier with this hotel. The staff made it seem like you were staying at the Ritz Carlton and the rooms were so clean and comfy. The pool and outdoor area were spotless and manicured beautifully. I wouldn't expect such amazing service from a hotel restaurant but all the staff was extremely friendly and more than willing... More 

Helpful?
Thank kzannenburee
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you very much for your feedback and review. We appreciate your time and consideration. We are very happy to know that you were provided with superior customer service. We are also very pleased to know that you found the accommodations to be both clean and comfortable. We're also delighted to know that you enjoyed the amenities and services of... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel on July 3rd for a wedding event happening next door. To begin this story this hotel is not updated at all and the rooms are very outdated for the amount they charge for a night. I stayed in room #154 which was probably the worst room they could have given me because its close to... More 

Helpful?
Thank Shaniece H
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Shaniece H: As you may know, the Hotel is disputing this TripAdvisor review. You knowingly and admittedly destroyed linens in the accommodations the Hotel provided you with. It is most unfortunate that due to the rightful charges you have incurred that you felt it was necessary to write such a post, which is very misleading. The Hotel is committed... More 

Travelers are raving about these Carle Place hotels

New York City, New York
1 review
1 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for two nights last weekend and let me start by saying that this has been the worst hotel I have ever stayed at. First off when we walked into our room the first thing we noticed was the filthy smell of old wet rag. Bathroom was dirty as well. During our stay we also had... More 

Helpful?
Thank raquelmoulton
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Please know that the Hotel is disputing this review with TripAdvisor. Throughout your stay, and after, you had only good things to say about the Hotel and the staff. In your own words and correspondence you stated that everybody was extremely helpful and accommodating as the line employees and managers assisted you in locating your envelope by going through garbage... More 

Glasgow
Level Contributor
60 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was easy to find and although it was on a busy road there was no road noise in the hotel. The staff were welcoming and check in was smooth. The room was excellent, although it would have been nice to have a fridge (think you can request this). Air con was quiet, a big plus. Beds and pillows... More 

Helpful?
Thank shopaholic888
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your time and consideration in providing us with your review and feedback. We are happy to know that you enjoyed the hotel's customer service, and convenient centralized location. We are also very pleased to know that our room accommodations provided you with comfort throughout your stay. That is very important to us. We're glad... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Westbury is an independently owned and operated full service IHG Hotel. It provides guests with 152 rooms and suites as well as banquet and catering space that may accommodate up to 120 guests. The Hotel offers its accommodations, amenities and services to the corporate, leisure and social traveler from all of the world. It's centralized location within Nassau County, Long Island, NY makes it an ideal and convenient host to many. For those visiting the towns of Westbury, Garden City, Mineola, Uniondale, Carle Place, Roslyn and the surrounding area, the Holiday Inn Westbury is the ideal Hotel to consider being your host. Local attractions to the Hotel include Eisenhower Park, Nassau Coliseum, The Space at Westbury, Westbury Music Fair, Roosevelt Field, Museum Row, Old Westbury Gardens, Bethpage State Park, Jones Beach and much more. The Hotel is also in close proximity to New York's JFK, LaGuardia and Islip Airports. The Hotel is also located within walking distance to the Long Island Rail Road (Carle Place Train Station). Other nearby interests include Hostra University, Adelphi University, LIU Post, Nassau Community College, Winthrop Hospital and North Shore LIJ Hospitals and affiliates. The Hotel's amenities include but are not limited to the following: Outdoor garden courtyard and pool (seasonal), 24 hour business center, 24 fitness center, 24 hour guest laundry room, complimentary WiFi, ice machines, drink and snack vending machines, etc. Guests of the Hotel may enjoy the Hotel's onsite Restaurant, which is LiLLies Restaurant and Bar. LiLLies serves breakfast, lunch and dinner Fridays, Saturdays and Sundays, and breakfast and dinner Mondays - Thursdays, as well as room service to in-house guests. It offers guests a delicious eclectic mix of Italian/American fare with something for everyone to enjoy. It has a full bar that offers guests a delightful selection of fine wines and spirits, as well as a variety of select beers on tap and in bottles. Restaurant Hours: Breakfast Daily: 6:30 am - 11:00 am Dinner Daily: 5:00 pm - 10:00 pm Bar 5:00 pm - 11:00 pm Sunday - Thursday & to Midnight on Friday & Saturday In-House Guest Room Service: Same times as Restaurant/Dining is available. Lunch (seasonal): Friday, Saturday and Sunday 12:00 pm - 2:00 pm (Mother's Day Weekend - Labor Day Weekend) ... more   less 

Additional Information about Holiday Inn Westbury

Address: 369 Old Country Road, Carle Place, NY 11514
Location: United States > New York > Long Island > Carle Place
Price Range: $169 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Westbury 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Holiday Inn Westbury Hotel Carle Place
Holiday Inn Carle Place
Carle Place Holiday Inn
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