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BEST WESTERN University Inn

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BEST WESTERN University Inn
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81 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Ottawa, Canada
Reviewed May 15, 2016

This is a great hotel for anyone planning a golfing vacation in this area. It is located right on the Oliver Apppleton GC adjacent to St Lawrence College and a 5 minute drive from the Partridge Run GC.

Review collected in partnership with Best Western
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Helpful?
Thank John S
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear John S, Thank you for sharing your experience with the TripAdvisor community. I am glad to hear that you enjoyed our location and your time golfing. We hope to see you again soon for another golf vacation! Ashlyn Pulvermiller General Manager Best Western University Inn

Norwalk, Connecticut
Reviewed May 13, 2016

The hotel is just ok. Rooms are clean and acceptable. Close to the college for visitors. We stayed here for a sports tournament. We stayed at this hotel and as much as it pains me to say this, the wifi was down the entire time!!! It affected the entire hotel. That is unacceptable.

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Helpful?
Thank northernlights40
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Thank you for sharing your experience with the TripAdvisor community! I do apologize for any concerns you had with our internet. We are finished with fixing this problem so it will no longer be an issue. I am glad to hear that you enjoyed our convenient location. We hope to see you again soon! Ashlyn Pulvermiller General Manager Best Western...

Castle Rock, Colorado
Reviewed May 9, 2016

The place has obviously been redone since I visited 2 years ago. The rooms are spacious, comfortable and clean. Free Wi-Fi, and they were upgrading that while we were there. Full amenities, friendly staff.

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Helpful?
Thank LawrenceHDenver
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Thank you for sharing your experience with the TripAdvisor community. I am glad to hear that you enjoyed our renovations and that our staff was so friendly. We strive for the best here for guests like you and we hope to see you again soon! Ashlyn Pulvermiller General Manager Best Western University Inn

Bensalem, United States
Reviewed May 9, 2016

The place was well kept and comfortable. I wish I had time to take advantage of the fitness center and pool! The only annoyance was the poor wifi connection. This messed up incoming/outgoing calls and texts that were important during our stay.

Review collected in partnership with Best Western
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Helpful?
Thank Janelle C
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Janelle C, Thank you for sharing your experience with the TripAdvisor community. Hopefully you are able to use the Fitness Center and Pool during your next visit. We are currently experiencing internet issues but are working around the clock to fix the issue. We look forward to seeing you again! Ashlyn Pulvermiller General Manager Best Western University Inn

Reviewed May 7, 2016 via mobile

Every time I stay here they find a way to be worse than the last visit. Tired fitness equipment is wobbly and feels unsafe. Key cards never work well. Tonight there's no internet so unable to work or use fire tv. Cable also out. A new low. 👎🏼👎🏼

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Helpful?
Thank Joan P
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Joan P, I deeply apologize for your experience during your stay. We are currently working through those issues with the key cards and the internet. We will soon have those things up and running and we hope to see you again to ameliorate for your previous experience. Ashlyn Pulvermiller General Manager Best Western University Inn

Reviewed May 6, 2016

good hotel; good dinner and the location was excellent as we played the golf course..no breakfast offered; and the waiter service at dinner was slow; but the food was very good. I did not see points in my account for the stay

Review collected in partnership with Best Western
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Helpful?
Thank joelam2016
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Thank you for sharing your experience with the TripAdvisor community. I am glad to hear the you appreciated our location and golf course! By contacting our accommodating front desk at the hotel, I am sure we can adjust your points accordingly. We hope to hear from you soon! Ashlyn Pulvermiller General Manager Best Western University Inn

Hamilton
Reviewed May 5, 2016

It was a pretty basic hotel room. I haven't seen beds that small in awhile. We were there to visit the University in Canton so accommodation wise we weren't expecting anything extravagant. No instructions for the heating system so we kind of froze overnight as we expected to come on intermittently. It was a little disappointing that we were put...

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Helpful?
Thank DebbyP24
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Thank you for sharing your experience with the TripAdvisor community! I do apologize for any concerns you had with our rooms. We are currently working on the heating issue. I am glad to hear that you enjoyed your breakfast. We hope to see you again soon! Ashlyn Pulvermiller General Manager Best Western University Inn

Levittown, New York
Reviewed May 5, 2016 via mobile

They have redone the rooms, the lounge, and the outside. Beautiful job. The rooms are beautifully decorated, they are up to date and comfortable. The lounge is incredible. Totally new decor and it looks fantastic. And the food is out of this world. I especially like the French fries served in little frying baskets. And all of the food is...

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Helpful?
Thank teresa d
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Teresa D, Thank you for sharing your experience with the TripAdvisor community! I am very glad to hear that you enjoyed our new menu and renovations! It is so nice to know we have such a wonderful repeat guest such as yourself. We will see you again in August! Ashlyn Pulvermiller General Manager Best Western University Inn

canton, United States
Reviewed May 2, 2016

This hotel is really good, staff are very friendly and helpful, rooms are clean and comfortable. However, I feel they should include free continental breakfast if you pay more than $168 for just 1 night. There was no phone reception in the room we stayed in, so I had to place my phone on or near the window to receive...

Review collected in partnership with Best Western
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1Thank Denise F
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Denise F, Thank you for sharing your experience with the TripAdvisor community. I hope you have received my email about your concerns. That is most certainly not a normal incident and we intend not to repeat it. I am glad to hear the our staff was friendly and helpful for you. We hope to see you again soon! Ashlyn...

New York
Reviewed April 30, 2016

Great place to stay when visiting our Clarkson University student. It is down the street from Clarkson. This Hotel was recently renovated. Very clean rooms, comfortable beds and a restaurant overlooking a golf course. We will definately stay here again when visitng our son at school.

Review collected in partnership with Best Western
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Helpful?
Thank havingfun123
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Thank you for sharing your experience with the TripAdvisor community! I am very glad to hear that you enjoyed your stay while visiting your son at Clarkson and all of our amenities such as our restaurant and nearby location to the school. We look forward to seeing you again! Ashlyn Pulvermiller General Manager Best Western University Inn

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Enjoy all of the four seasons in the beautiful North Country here at the BEST WESTERN University Inn of Canton, NY. With easy access off of Route 11, this 99 room property is surrounded by a championship golf course and groomed cross country ski trails. An indoor pool, whirlpool, saunas, and state of the art exercise facility compliment the tastefully appointed rooms. With an on-site restaurant, relaxing lounge, business center, and high-speed wireless Internet, it is the perfect destination for those traveling on business or leisure. Our friendly staff, personalized service and meeting spaces make this an ideal location for any special event.Whether you are planning a meeting, banquet, conference or wedding, the BEST WESTERN University Inn is here to serve you. ... more   less 

Additional Information about BEST WESTERN University Inn

Address: 90 E Main St, Route 11, Canton, NY 13617-1452
Location: United States > New York > St. Lawrence County > Canton
Price Range: $120 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN University Inn 3*
Number of rooms: 99
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Also Known As:
Best Western Plus University Inn Canton Hotel Canton
Best Western Olean
Olean Best Western
Best Western Canton
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN University Inn staff and other travelers.
1 question
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New Jersey

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Questions? Get answers from BEST WESTERN University Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Golf Course View”
 of 5 bubbles WDWCM87, Jul 25, 2016 | Read review
“Largest rooms seem to be on back corridor”
 of 5 bubbles carolinespencer, Jun 6, 2016 | Read review
“Sorry...no suggestions!”
 of 5 bubbles gw1630, May 31, 2016 | Read review
“One where you can't hear the DJ party”
 of 5 bubbles nancyjom2016, Apr 2, 2016 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question