Best Western University Inn
90 E Main St, Canton, NY 13617
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Avg. $140 /night, 10/13 - 10/14
$272
per night
$206
per night
$140
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
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Higher
About
4.0
#1 of 3 hotels in CantonLocation
4.7
Cleanliness
4.6
Service
4.5
Value
4.2
Located in Canton,NY, the Best Western University Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Golf course
Skiing
Kids stay free
Electric vehicle charging station
Parking
Wifi
Fitness / spa locker rooms
Sauna
Hot tub
Pool with view
Indoor pool
Heated pool
Restaurant
Breakfast available
Kids' meals
Wine / champagne
Vending machine
Patio
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Steam room
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Self-serve laundry
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
Location
90 E Main St, Canton, NY 13617
Getting there
26 Restaurants
within 5 miles
292Reviews6Q+A13Room tips
Reviews
Traveler rating
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Detailed Reviews
Hotel's Favorite
Being someone from the NJ/NYC area, Canton seems very remote. Not a lot going on here…more land and a slower pace. So by the odd happenings that brought me up here, I tempered my expectations. It’s obviously not going to be the Ritz. However, the BW exceeded my expectations and reminded me to leave my preconceived notions at the door. Love: treats at check in, fireside chairs in lobby and restaurant, friendly and accommodating staff (front desk and especially bartender with fun braids/locs), coffee bar (the restaurant will happily give you milk if you ask), neat and modern appearance, quiet guests. Didn’t love: numerous hairs on duvet cover…if it wasn’t for this I would have given this hotel five stars.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorothy Derfler, General Manager at Best Western University Inn
Responded Mar 27, 2023
Thank you for taking the time to leave this positive feedback. We appreciate your business and we value your opinion. I wish you let us know about that small inconvenience and we would have that fixed for you right away. We try to do our best on making every guest feel special and enjoy their experience while staying with us. Thank you for choosing Best Western University Inn! We hope you'll be back so we have a chance to provide you with better service next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was clean and presented well, staff was professional and pleasant. We were here for a campus tour of St Lawrence Univ and the location was very convenient for that as well as very close to food options and gas. Room was clean, bathroom was surprisingly smaller than expected. Convenient to have a restaurant on site, but food was only so-so. No free breakfast advertised or offered, but if you asked they would give a ‘to go’ breakfast of pre-wrapped goods. Unfortunately, the 24/7 coffee bar had run out of coffee by 830a? Due to a winter storm suddenly in the forecast, we chose to leave a day early and they kindly did not penalize us for changing the reservation - they were very nice about it. Overall a nice stay.
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have stayed several times at this BW. I have also tried the other (few) area hotels, but now my preference is to get a BW room if there's one available. This is for a few reasons. But one big reason is because of the friendliness of the staff. They are very helpful if I call with any questions, and are very friendly when checking in. It is not the newest/most updated hotel in the immediate area, but the staff and in house bar/restaurant make up for that. The other reason I try to choose them first is because they do not price gouge for popular dates like some of the other area hotels. And, they still offer a flexible/refundable rate for these popular dates, unlike other area hotels. Those popular dates are parent weekend, and graduation weekend, and some sports weekends. I found at one of the other hotels, that parent weekend was almost triple their normal price, and no option of cancelation/refund. BW is very accommodating when they can be!
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Review collected in partnership with Best Western
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorothy Derfler, General Manager at Best Western University Inn
Responded Apr 25, 2023
Dear Wendi, Thank you for taking the time to leave this positive feedback. It is very important for us to know that our guests are having the best experience while staying with us and that we can provide them with a good service. Thank you again for this review! Things like that keep us running! We hope we'll see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On an overnight trip to this area for a family visit, my sister and I stayed at the University Inn on her suggestion. It was squeaky clean and obviously adheres to all current protocols. An extremely comfortable room and bed gave us a good nights rest. Staff are friendly and professional and glad to give me a couple small items I had forgotten to pack. There was a business area where I could use the computer, which I greatly appreciated. I would recommend the hotel highly. Thank you for a pleasant place to relax.
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Date of stay: May 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorothy Derfler, General Manager at Best Western University Inn
Responded Jun 7, 2021
Thank you for writing a very kind review! It is the goal, and pleasure, of our entire team to help create a memorable stay for our guests, and I am happy to hear that you and your sister were comfortable while you were with us! We hope that we will have another chance to visit with you soon! Respectfully Yours, Wendi Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The employees here, were friendly and accommodating. We traveled here to attend an event at our daughters university. It is a great location, with close proximity to SLU and sits right on the golf course. Unfortunately, this hotel is pretty dated. With newer hotels opening within very close proximity to SLU as well, Best Western should work to update the guest rooms as well as the common areas. I did appreciate the discount for being there for an event at SLU.
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Review collected in partnership with Best Western
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff was great. - greeted everyone that came thru the lobby - cleaning staff was also very helpful . We ate in the hotel restaurant for dinner twice and breakfast twice . The staff in the restaurant was also top notch . The food was very good and the portions were great . The only thing that we would like to see is the beds lower - the girls said there are some lower but most of them are very high . They are VERY comfortable and we slept great but we had to climb into it . So if you need something slow you need to request it .
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip: The rooms in the back have a view of the golf course
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorothy Derfler, General Manager at Best Western University Inn
Responded Aug 2, 2021
Thank you Deb for taking the time to write a very kind review! We are happy to hear that our team met your standards, and that you truly enjoyed your stay! We hope that we will be able to visit with you in the near future.. Until then, please take care. Wendi Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family had a great stay here! Room was clean and the beds were very comfortable. Yes, the room is a bit small, but that didn't really bother us. The pool and hot tub were fantastic! (And open, which seems to be unusual with other hotels lately) Breakfast is not included, but the hotel restaurant was great and reasonably priced. We'll definitely be back!
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Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My sister got married here over the weekend. Decorations that were suppose to be hung up the night before, those garlands did not start getting hung up until after 1pm, AFTER we said we needed them up by 1-1:30pm. The conference room was suppose to be unlocked at 7:30am, wasn’t opened until almost 8:30, Not before the front desk associate argued that it was open. Bridesmaids asked the front desk if they could get a pitcher of water in the conference room where they were getting ready the Front desk female associate told them they had to pay for it out of the vending machine… ( hours later brought 5 pitchers of water in, not without a lot of attitude and rudeness first and asking more than twice) because the bridesmaids AND bride went to the front desk together again asking for some. they only had 1 maintenance guy working and he was Amazing and wicked helpful! We felt bad that they left all this work for him to do and kept adding more. Until eventually someone ( I think) showed up to help him. This whole time the wedding Photographer is not only taking photos, but has stepped up and helped coordinate everything that wasn’t Getting done. Because there was no event coordinator around.
Your event “coordinator”, you shouldn’t even call her that, supposedly has been doing this for 25 years…. You could have fooled us!!! She Did NOT show up until maybe 1pm. Had multiple phone calls from the front desk associate and to and from the Bride ALL morning long with issues and still did not show up until around 1pm. When she did show up it was hard to find her. She took off during wedding photos to “ scope out the areas”. After dinner was served she was no where to be seen again. Didn’t check in with the bride or groom and didn’t let them know she was leaving.
The hotel itself was clean and nice. The front desk associate was extremely rude( the two girls who came in during the afternoon were amazing at the front desk) and the event coordinator was horrible leaving the bride to coordinate much of her own wedding with the help of her bridesmaids.
Your event “coordinator”, you shouldn’t even call her that, supposedly has been doing this for 25 years…. You could have fooled us!!! She Did NOT show up until maybe 1pm. Had multiple phone calls from the front desk associate and to and from the Bride ALL morning long with issues and still did not show up until around 1pm. When she did show up it was hard to find her. She took off during wedding photos to “ scope out the areas”. After dinner was served she was no where to be seen again. Didn’t check in with the bride or groom and didn’t let them know she was leaving.
The hotel itself was clean and nice. The front desk associate was extremely rude( the two girls who came in during the afternoon were amazing at the front desk) and the event coordinator was horrible leaving the bride to coordinate much of her own wedding with the help of her bridesmaids.
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Date of stay: September 2024Trip type: Traveled with family
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Best western University Inn in Canton NY is my favorite place to stay when visiting in the area. I find the employees very pleasant and accommodating. My room is always clean and I am always being asked if I need anything. The beds, oh the beds, I can sleep when I stay there. Resting is something I look forward to when I travel and I can sleep like a baby in their beds.
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Review collected in partnership with Best Western
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel was clean and updated. The pool and restaurant were available and the grab and go breakfast was better then most hotels. The staff was friendly and knowledgeable about the area and made us feel comfortable and welcomed. I would recommend this property and hope to visit the area again. But what is the story
of the decorative toilets on Main Street?
of the decorative toilets on Main Street?
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Review collected in partnership with Best Western
Date of stay: April 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorothy Derfler, General Manager at Best Western University Inn
Responded Apr 12, 2021
Thank you for your kind review and recommendation! It was our pleasure to visit with you and your family. We appreciate your choice to stay with us, and we hope that we have a chance to visit with you all in the near future.. Respectfully Yours, Wendi Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi Becky, thanks for your question. We do not allow pets here, unfortunately. Let us know if you have any other questions!
Ashlyn Pulvermiller
N0 - no pets allowed.
Hello! Thank you for your question. The best email address for Stay and Play packages would be our Director of Sales, Sonya Butler at sonya.butler@interstatehotels. com
If you have any other questions, please do not hesitate to ask!
Thank you for your inquiry.
We do offer stay and play packages for the golf course. Packages include 36 holes of golf per day, two nights accommodations, discounts in the restaurant, bar / lounge, clubhouse & pro shop.
The golf course will be opening on April 15th. If you would like more information or to book your stay and play package please contact Sonya Butler, Director of Sales at (315) 386-8522 Ext. 4
We look forward to seeing you this summer!
Hello! Thank you for your question! The answer is, yes! The golf course is right on site within walking distance. Let us know if you have any other questions, we look forward to your next stay!
"Book ahead of time. Front desk staff has no personality and don't deal with walk ins"Read full review
"Right now they have a free bagged breakfast. Includes sausage, egg and cheese sandwich, oatmeal, yogurt, fruit, danish and juice. You just have to ask."Read full review
PRICE RANGE
$154 - $185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus university inn canton hotel canton, best western olean, olean best western, best western canton
LOCATION
United StatesNew YorkSt. Lawrence CountyCanton
NUMBER OF ROOMS
98
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Best Western University Inn
Which popular attractions are close to Best Western University Inn?
Nearby attractions include Traditional Arts in Upstate New York/TAUNY (1.0 miles), Silas Wright House & Museum (0.9 miles), and The Hoot Owl (0.9 miles).
What are some of the property amenities at Best Western University Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western University Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western University Inn?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western University Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western University Inn?
Conveniently located restaurants include 1844 House, Sergi's Pizza, and Little Italy Restaurant And Pizzeria.
Are there opportunities to exercise at Best Western University Inn?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are pets allowed at Best Western University Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western University Inn offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Best Western University Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.