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BEST WESTERN University Inn

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55 Reviews from our TripAdvisor Community

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Showing 54: English reviews
nanuet, United States
5 of 5 stars Reviewed yesterday NEW

Cannot say enough about this hotel. It's friendly, homey and overall really a great value. It's clean and decorated very nice. Highly recommend- the staff was great. Needed a last minute item I had forgotten and I called the front desk and within 3 minutes they delivered the item

Review collected in partnership with Best Western

Helpful?
Thank Lisa O
Atlanta, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This is our preferred hotel when visiting family in Canton, NY. Rooms have always been clean, quiet and comfortable. The staff is very friendly, and the hotel is conveniently located close to the center of town and St. Lawrence University. The hotel has a nice restaurant with good food, as well as a great bar/lounge, with a wide selection of... More 

Helpful?
Thank Thomas_ATL-GA
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Thank you for sharing your experience with the TripAdvisor community! I am glad to hear that you enjoy our convenient location and all our amenities. We look forward to having you as a reoccurring guest! Ashlyn Pulvermiller General Manager Best Western University Inn More 

New London, Connecticut
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is especially nice for family members of Canton residents, offering a discount for them. It also has spacious, clean rooms, a good restaurant (used by locals, we hear), is next to a golf course and has fitness and spa facilities. Our only complaint is that the beds in guest rooms are really high--for anyone shortish (as I am)... More 

Review collected in partnership with Best Western

Helpful?
Thank teresa729
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

We appreciate you taking the time to post a review on TripAdvisor! We are taking into consideration your comment of the height of our beds and we are working on a solution. We hope to see you again soon! Ashlyn Pulvermiller General Manager Best Western University Inn More 

harriman, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

hotel was very clean and room was very comfortable. firm beds! a rare find! restaurant on premises is convenient though I did not eat there this time. will definitely rebook in the future, as I come to the area several times a year

Review collected in partnership with Best Western

Helpful?
Thank Robin L
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Robin L, Thank you for your review on TripAdvisor! We are glad to hear that you found our beds comfortable. We look forward to seeing you next time and serving you in our restaurant! Ashlyn Pulvermiller General Manager Best Western University Inn More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Friendliness ends at the front (desk & restaurant). We checked-in and went to our room. In the hallway we passed housekeeping. I had to maneuver my way around their cart. I smiled and apologized as I did so. My apology was received with a blank stare and no attempt to move the cart. The following day, we left our room... More 

Review collected in partnership with Best Western

Helpful?
Thank 838salishah
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Thank you for taking the time to write your review. I do sincerely apologize about your experience with our housekeeping staff. I have addressed these concerns with them to ensure they do not happen again. You may contact me personally by calling the hotel and we can further discuss this is you are available to do so. We do hope... More 

New York City, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The BW Hotel was an excellent choice for my family. The hotel is very close to St. Lawrence University Campus, which is a plus for me. The decor has changed in a wonderful way. It was wonderful to see the art on the walls of St. Lawrence University.

Review collected in partnership with Best Western

Helpful?
Thank Vanessa S
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Vanessa S, Thank you for your review on TripAdvisor! I am glad to hear that you notice and appreciate the renovations we have made to our establishment. We work very close with St. Lawrence University and are pleased to have you stay with us. We look forward to seeing you again soon! Ashlyn Pulvermiller General Manager Best Western University... More 

Millbrook, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Good hotel. As a rewards member I have received a cookie and a water bottle on several occasions. The beds are very comfortable, and the internet works well. I appreciate that the rooms are clean. Very relaxing.

Review collected in partnership with Best Western

Helpful?
Thank Lawton M
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Lawton M, Thank you for sharing your experience with the TripAdvisor community! We are so glad to have you as a rewards member! I am happy to hear that you enjoyed the beds and internet. We welcome you back any time! Ashlyn Pulvermiller General Manager Best Western University Inn More 

Rochester, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I thought the hotel was excellent. I had called in that I would be checking in late. Upon check in the woman was very helpful, it was speedy and I received an excellent room. I ate at the onsite restaurant, The food was well prepared and the staff were attentive. Overall, my expectations of this hotel were exceeded.

Review collected in partnership with Best Western

Helpful?
Thank Michelle P
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Michelle P, Thank you for your review on TripAdvisor! We are so glad to have exceeded your expectations. We are happy to hear that you enjoyed the restaurant and that the front desk was able to accomodate you. We look forward to seeing you again! Ashlyn Pulvermiller General Manager Best Western University Inn More 

Rochester, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Great Hotel, clean and close to Canton and St. Lawrence Colleges. The only downside, the beds are a little hard but the cool thing about the pillows...there are soft, medium and firm on each bed...something for everyone. Pizza shop/coffee and grocery store and gas are across the street. We already rebooked this hotel for parents weekend!

Review collected in partnership with Best Western

Helpful?
Thank Holly S
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Holly S, Thank you for sharing your review with the TripAdvisor community! Having nice pillows during a night's stay really makes a difference! We will see you for Parent's Weekend! Ashlyn Pulvermiller General Manager Best Western University Inn More 

Levittown, New York
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I have been coming here for 4 years. I bring my son back to college. I would always try to book early because they fill up fast. It is a wonderful place to stay. They have made wonderful up grades. The staff has always been friendly and helpful. The rooms are gorgeous ! And the beds are so so comfortable... More 

Helpful?
Thank teresa d
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Teresa D, We appreciate you taking the time to write your review! It is wonderful to hear that you enjoy the various amenities we offer here. The lounge is very cozy. We look forward to the luncheon for your son! We also look forward to seeing you again for your next trip! Ashlyn Pulvermiller General Manager Best Western University... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Enjoy all of the four seasons in the beautiful North Country here at the BEST WESTERN University Inn of Canton, NY. With easy access off of Route 11, this 99 room property is surrounded by a championship golf course and groomed cross country ski trails. An indoor pool, whirlpool, saunas, and state of the art exercise facility compliment the tastefully appointed rooms. With an on-site restaurant, relaxing lounge, business center, and high-speed wireless Internet, it is the perfect destination for those traveling on business or leisure. Our friendly staff, personalized service and meeting spaces make this an ideal location for any special event.Whether you are planning a meeting, banquet, conference or wedding, the BEST WESTERN University Inn is here to serve you. ... more   less 

Additional Information about BEST WESTERN University Inn

Address: 90 E Main St, Route 11, Canton, NY 13617-1452
Location: United States > New York > St. Lawrence County > Canton
Price Range: $141 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN University Inn 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Plus University Inn Canton Hotel Canton
Best Western Olean
Olean Best Western
Best Western Canton
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