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Holiday Inn Express Canandaigua - Finger Lakes

193 reviews
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Traveler (29)
Room & Suite (28)
Dining (2)
Overview
  • Excellent60%
  • Very good27%
  • Average10%
  • Poor2%
  • Terrible1%
Travelers talk about
“front desk”(29 reviews)
“clean hotel”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Reviews (193)Write a Review
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110
54
21
5
3
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LanguageEnglish
110
54
21
5
3
Show reviews that mention
All reviewsfront deskthe breakfast areaclean hotelhot breakfastwould stay here againhandicap accessible roomwarm cinnamon rollscontinental buffetihg hotelsgreat staymorning breakfastgeneral managerturkey sausagelong distancecleaning staffup to datethe main highway
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1 - 5 of 193 reviews
Reviewed 1 week ago

I thought the staff was exceptional and the place very nice inside. Unfortunately, the walls have zero sound proofing and are paper thin. I could hear everything people next door were doing including even when they weren't being loud. Also, the loud banging from room...More

Thank Kathleen V
Hotel's Favorite
Reviewed January 9, 2018

After leaving a hotel that did not do there job. We reserved a room here and was overwhelmed with how clean the room was and that they had CLEAN towels and wash clothes. This hotel goes out of there way to keep these rooms clean...More

Thank Paula919295
Response from Steve M, General Manager at Holiday Inn Express Canandaigua - Finger LakesResponded January 10, 2018

Thank you for staying with us and providing great feedback. We are happy to hear you enjoyed your stay with us and that you will be staying with us again in the future.

Reviewed January 13, 2018 via mobile

What a gem! Hotel room was perfectly clean and modern. Super comfy bed and pillows!!!!! Great television selection And tv. Hotel itself super clean. Front desk very nice and helpful. Would recommend ten times over!More

Thank Kelley A
Response from Courtney K, Front Office Manager at Holiday Inn Express Canandaigua - Finger LakesResponded January 16, 2018

Hi Kelley! Thank you so much for your kind words. We strive to give our guests the possible experience. I am thrilled that we were able to meet our standards for you during your stay! I hope you visit us again the next time you...More

Reviewed December 13, 2017

Very clean and neat establishment. Warm welcome from the desk. Quiet and well appointed rooms. Very nice variety of breakfast foods and plenty of seating in the dining area. Great location near shopping, restaurants and the business district. Loved the laser car wash outside of...More

Thank P3616ZUdenisem
Response from Steve M, General Manager at Holiday Inn Express Canandaigua - Finger LakesResponded December 15, 2017

Thank you for the great feedback about our hotel and your stay. We are so happy that we were able to make you feel at home. Enjoy the holidays and we will see you on your next visit.

Reviewed November 14, 2017 via mobile

First stay at this hotel and I have many positive things to say. From the moment you walk in it is bright and welcoming with modern decor. I was immediately waited on at the front desk. I wanted to check in early and was told...More

Thank MandT1768
Response from Steve M, General Manager at Holiday Inn Express Canandaigua - Finger LakesResponded November 16, 2017

Thank you so much for the great feedback. We are happy you enjoyed your stay and we will share all the great comments with the entire team.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$106 - $205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
$106 - $205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveler (29)
Room & Suite (28)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Charles P
May 11, 2017|
AnswerShow all 2 answers
Response from Steve M | Property representative |
Correct! That will be a hotel or an empty lot again.
0
Votes
442pat
July 19, 2016|
Answer
Response from Shazam60 | Reviewed this property |
Don't know
0
Votes
gglynn22
July 14, 2016|
AnswerShow all 2 answers
Response from flower910 | Reviewed this property |
The hotel shuttle will take you but I believe they charge per person since you will be sitting in traffic. The walk is honestly not bad at all but my husband and I had reserved seats so we didn't have to bring anything with... More
0
Votes
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123
Room Tips
"I think any room is good."
Read review
"Highest floor because you hear everything above you."
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"doesn't matter they'll give you whatever they want to give you"
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"Ask for a room facing the pond, very pretty view at sunset."
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