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Holiday Inn Express Canandaigua - Finger Lakes

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Holiday Inn Express Canandaigua - Finger Lakes
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153 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Kingston, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The room was comfortably large for three adults. The fridge was plugged in and cold when we arrive (you have no idea how many are not!). Three middle-aged women had great sleeps (which doesn't happen that often). One, a frequent traveller, commented that it was here best outside of a Four Seasons! The decor was modern and clean. Overall, a... More 

Helpful?
Thank kvc2016
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Thank you ladies for staying with us. We absolutely appreciate the kind words and so happy that we were able to provide you with the pleasant surprise. Safe travels! More 

Buffalo, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

Our stay was exactly what we needed ... the lobby is very relaxing and the rooms are, well, roomy (!), clean and comfortable. The pool could not be used (broken filter ... no fault of the hotel or staff), so we were issued an immediate price reduction. Breakfast had a great variety (much more than just continental) and the staff... More 

Helpful?
Thank khaki45
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Wow!! Thank you folks for being so understanding about our pool being closed. I absolutely appreciate the kind words about the hotel and especially the staff comments. We do work really hard here to provide a clean, comfortable, relaxing hotel and I am so happy to hear that you enjoyed your stay. More 

Brooklyn, New York
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 21, 2016

this was an absolute perfect place for an overnight stay. The rooms are clean, well-stocked, and relatively spacious. The concierge was friendly and helpful and made us feel welcome. we enjoyed the continental breakfast, where once again, the staff was welcoming and helpful.

Helpful?
Thank msae23
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

This is great news! We are so happy your stay was perfect with us. I will make sure that I share your comments with all my staff. More 

Rochester, New York
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 17, 2016

The hotel is fairly new...with very comfortable rooms, great beds, nice breakfast. The staff was very helpful recommending places to eat. Very friendly and welcoming. The location is extremely convenient to many attractions in the Canandaigua area.

Helpful?
Thank James M
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Dear James M, Thank you so much for choosing to stay with us. We are so happy to hear your stay went well and we appreciate all the kind words. More 

Cheektowaga, New York
1 review
4 of 5 stars Reviewed August 8, 2016

Pros - The Hotel was nice and the rooms very clean. I like the modern look and the rooms were nice. Heat and Air control system was very easy and a temperature control device was on the wall and was simple to adjust temp. Cons - Shower heads in the showers were a little low, made for short people (would... More 

Helpful?
Thank robertbaker70
Steve M, Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Thank you for providing us with your feedback! We are pleased to hear that you enjoyed your recent stay with us as well as your room! We will make sure that the feedback about the shower head is passed on as well! We hope to see you again soon! More 

Buffalo, New York
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 24, 2016 via mobile

Friendly helpful staff; clean rooms but walls are SUPER thin!! Just walking in hallway you can hear everyone's normal conversations. Variety for breakfast and close drive to lake and many restaurants. Can do wineries around lake in 5 hours or less; if time allows check out some at keuka lake too.

Helpful?
Thank GJM83
Steve M, Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Thank you for taking the time to provide us with your feedback. We are pleased to hear that our staff was helpful to you and that you were able to enjoy the wineries while you were in the area. We are however sorry that it wasn't as quiet during your stay and we will definitely be looking into seeing what... More 

Martville, New York
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed July 24, 2016

First of all, this is a new modern design hotel and uglier than sin. The lobby is SO sterile and modernistic that it is cold in appearence. I had called for an early check-in several days previous and that morning - no such luck - arrived at 2:30 and told no rooms were ready. Check-in is 3 - still no... More 

Helpful?
Thank neverhome55
Steve M, Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Thank you for taking the time for providing us with your feedback. We are very sorry to hear that you didn't like the appearance of our lobby and we were not able to check in you on time. We are although happy to hear that your room was clean and comfortable for you and you enjoyed the complimentary hot breakfast. More 

McAllen, Texas
Level Contributor
170 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed July 21, 2016

Looks new. Hotel was clean and we got an IHG platinum upgrade. Breakfast was the usual. The only negative was when they ran out of quarters that we needed for laundry. The girl at the front desk was helpful bringing us sheets etc.

Helpful?
Thank jmia
Steve M, Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Thank you for taking the time to provide us with your feedback! We are sorry to hear that we ran out of quarters and we will definitely work on trying to be sure that we always have those on had. We are however happy to hear our staff was able to help you and you enjoyed the rest of your... More 

Roanoke, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 16, 2016 via mobile

Room was clean and had all the amenities I needed, BUT, was RIGHT next to the elevator which I easily heard all night long. Will have to stay one night again next year and will request a room FAR from noisy area of elevator and ice machine AND, on the 3rd floor. Could hear someone walking around as well in... More 

Helpful?
Thank Shazam60
Steve M, Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Thank you for taking your time to provide your feedback. We are sorry to hear that you were unable to get a peaceful nights sleep while you stayed with us. When you return we will certainly work to get you a room where you will get a good nights sleep! More 

Cleveland, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 11, 2016

We stayed at this property for one night while attended a concert at CMAC. The hotel was extremely clean and seemed new. The staff was eager to please. The wifi worked well. I would not hesitate to stay here again when in the area.

Helpful?
Thank mimimi
Steve M, Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Thank you for providing us with your feedback! We are happy to hear that you were able to enjoy your recent stay with us as well as our staff. We hope you enjoyed the concert as well! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Concierge
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Canandaigua - Finger Lakes

Address: 4420 Eastern Blvd, Route 5 & 20, Canandaigua, NY 14424
Location: United States > New York > Finger Lakes > Canandaigua
Price Range: $123 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Canandaigua - Finger Lakes 2.5*
Number of rooms: 75
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