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Bristol Harbour Resort

Certificate of Excellence
5410 Seneca Point Rd, Canandaigua, NY 14424-8949
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162 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Batavia, New York
1 review
3 of 5 stars Reviewed 3 days ago NEW

My husband and I wanted to stay at the hotel in the suite for our Honeymoon. When we first got there, the front desk staff was very rude and not helpful at all. Our room was very nice and the air conditioning worked great, no complaints there. You cant use cash at all anywhere on the resort. Nothing is included... More 

Helpful?
Thank mglor152
North Carolina
Level Contributor
145 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Dropped in for a late lunch on the patio. My jaw dropped when I saw the gorgeous view of the lake. I only had a salad which was quite tasty. While we had our lunch, we watched a wedding from our vantage point. I can easily understand why couples would select that venue. The menu noted that the Resort was... More 

Helpful?
Thank Noel78
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

I stayed at Bristol Harbor as part of a wedding party. The larger cabins were spacious with a beautiful view from the top floor. However, the twin beds creaked constantly and both of the twin beds' sheets were dirty. That's not what I would expect for $600 a night. The night of the wedding my boyfriend and I got a... More 

Helpful?
1 Thank Akira S
Level Contributor
152 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We love the Bristol Lodge and the tremendous improvements the new owners have made. The problem is slow service - inexperienced servers, cold food, long wait for checks, no pens and often hard to get coffee. We've taken many friends there and most times we've been disappointed. We hope they can get things organized. We know they will but in... More 

Helpful?
Thank Russ Y
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Such a bummer. Brought hubby for 15th anniv. Food, meh. (used to have BEST REUBEN EVER) Service so slow (not busy), beer completely wrong (no attempt at fixing), appetizer after entree. Won't be back.

Helpful?
1 Thank Stelly_Michelly
Sarasota, Florida
Level Contributor
89 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having done a fair amount of world travel, it's not often I'm really impressed but, Bristol Harbour Resort out does itself in all that it has to offer. Spectacular views of Canandaigua Lake, great dinning indoors or out, function rooms, hotel rooms, golf course, lake access, and proximity to wineries, hiking trails and any number of places to go and... More 

Helpful?
1 Thank Edward O
NEWFANE
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 27, 2016

On two separate weekends my wife and I have been to the Inn. One weekend for an overnight stay and once for our Anniversary dinner. On the first visit the room was fine, the meal that night was good, but trying to sleep was another matter. The walls between the rooms are paper thin, every noise from the rooms on... More 

Helpful?
1 Thank DARYL S
United States
Level Contributor
105 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed May 22, 2016

OK, maybe at some point this place actually cared about keeping up appearances, cared about the conditions of the rooms, cared about providing a superior experience but our stay Labor Day weekend 2015 was anything but excellent. The room was something out of the 1980s, outdoor lights were broken, we woke Saturday and Sunday morning to dirty glasses and trash... More 

Helpful?
1 Thank ACKNAN
Toronto, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 14, 2016 via mobile

Gone to BH for golf weekends for a decade. Won't again. Rooms were fine, but food was terrible. As for golf, course ok, but no pro-shop, no distance signs on tees, no beer-cart, snack bar opened late, cart-boys wouldn't clean clubs. Not good.

Helpful?
2 Thank Malcolm N
Toronto, Canada
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 10, 2016

The rooms are quite comfortable (with coffee maker and bar fridge) and all have a rear door with a great view of the lake. The golf course is in very good shape with a fairly wide open front nine and a beautiful back nine through the woods. The new owners look like they are starting to put some serious investment... More 

Helpful?
Thank jboToronto_Canada
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf course
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access

Additional Information about Bristol Harbour Resort

Address: 5410 Seneca Point Rd, Canandaigua, NY 14424-8949
Location: United States > New York > Finger Lakes > Canandaigua
Price Range: $139 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bristol Harbour Resort 3*
Number of rooms: 31
Also Known As:
Bristol Harbour Hotel Canandaigua
Bristol Harbour Canandaigua
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