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Dollinger's Inn & Suites

Certificate of Excellence
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4908 Lake Road South, Brockport, NY 14420 (Formerly Holiday Inn Express)
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306 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Cincinnati
Level Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We happened upon this hotel by chance and thoroughly loved it and the town. The hotel staff was friendly and helpful, and the hotel was clean and comfy. The water pressure in the shower was fantastic, as was the shampoo! Breakfast was also delicious and kept fresh. We had a wonderful stay.

Helpful?
Thank Hturtle333
Myakka City, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

Staff is very helpful and friendly. They go above and beyond to find information for you and make sure everything is perfect. Good food, quiet and pleasant atmosphere. Very relaxing to stay at. Would defiantly stay at again.

Review collected in partnership with this hotel

Helpful?
Thank bmusall1234
Scranton, Pennsylvania
1 review
5 of 5 stars Reviewed 5 days ago NEW

Staff is very Friendly and very helpful.Rooms are very nice and clean.Always Enjoy our stay here.Will definitely be coming back! My family and I have stayed here twice this summer and will be back in August.

Review collected in partnership with this hotel

Helpful?
Thank travis222
Lion's Head, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We return to Dollinger's each year when visiting the area. Dorothy handles my reservation promptly. Our King Room on the 2nd floor is spacious & clean. I always check the bathroom 1st, not a spot to be seen. We wanted to take an evening drive to Lake Ontario to view gaze from the south shore. We were given exact directions... More 

Helpful?
Thank treefog
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello treefog, First and foremost, thank you for choosing to stay with us during your visit to Brockport. Secondly, thank you for taking the time to review our hotel. It really helps answer questions travelers may have as to what Dollinger's Inn & Suites has to offer. We look forward to seeing you on your next visit. Dorothy More 

New Port Richey, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellant! Everyone was pleasant, and helpfull. Room was immaculate, couldn't ask for anything more. Will definitely recommend to friends and look forward to staying again. Everything was very nice. Thank you for a wonderful experience.

Review collected in partnership with this hotel

Helpful?
Thank Barbara F
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Good morning Barbara, You are welcome for a wonderful experience! It is always our pleasure to take care of travelers visiting the Brockport area. Thank you for writing the review and recommending our hotel to your friends. We will see you soon. Thanks again, Dorothy More 

Pennsylvania
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed 2 nights at Dollinger's while on business. It was an excellent experience and I would recommend my company stay here again. Check in was very easy and the woman at the counter was very helpful and friendly. The room was very clean and the bathroom spotless. Microwave, mini fridge, coffee maker all worked well. The rooms were decorated... More 

Helpful?
Thank reviewer0946
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello Reviewer0946, Thanks for the positive review. Word of mouth recommendations are so important for an independent hotel. We appreciate you choosing to stay with us and look forward to your next visit. Thanks again, Dorothy More 

Wiehle, VA
Level Contributor
385 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed June 12, 2016

Check-in was interesting as apparently their computer had crashed earlier in the day. Fortunately, they did have a record of my reservation. Unfortunately, because of the computer failure, the room I'd asked for had already gone to another guest. The desk clerk (“Mary”) went room-by-room herself to ensure I got a room that was not already occupied. The computer problem... More 

Helpful?
Thank Robert F B
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello Robert, Customer service is easy when nothing goes wrong. It is the unexpected that challenges a business in the service industry. I appreciate your acknowledgement of the importance we place on our guests' satisfaction. You are absolutely correct that people like to be recognized for a job well done. Charlene is the young lady you referenced in your review... More 

Staten Island
1 review
4 of 5 stars Reviewed June 12, 2016

Wr asked for connecting rooms which was great for the kids. Staff was wonderful and very accomodating. Hotel was very clean. A pool would have been wonderful but they didn't have 1 which kids are always asking for.

Review collected in partnership with this hotel

Helpful?
Thank Beth5121
Dorothy D, Guest Relations Manager at Dollinger's Inn & Suites, responded to this review

Thank you, Beth for noticing our wonderful staff. The people I work with are exceptional and I appreciate them on a daily basis. When travelers stay at Dollinger's Inn & Suites, they really are staying with family. Sincerely, Dorothy More 

Buffalo, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2016

We stayed with several families from baseball and found the customer service to be more than exemplary. They were extremely accommodating to the needs of the families and could not have been nicer about pretty much everything. They went the extra mile in allowing us to wash uniforms after an extremely hot day of baseball so that the boys would... More 

Helpful?
Thank BloMolly
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello, Thanks for choosing Dollinger's Inn & Suites for your stay in Brockport. Accommodating guests is the name of the game and the reason my family is in the hotel business. It is always nice to hear that we are successful in our efforts. See you next time, Dorothy More 

Constantia, New York
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 5, 2016

We stayed for two nights, a Friday ans Saturday, check in was a breeze, they have a new system and it worked fine. We had a king room on the second floor, it was immaculate , and had a great view. The staff was pleasant and very helpful. Breakfast featured a different main item each day along with an assortment... More 

Helpful?
Thank travelinggramma2014
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello travelinggramma, Immaculate is a great word, which I will pass along to the housekeeping staff. It is a difficult job and acknowledgement of it being done well is much appreciated. Also, the recommendation is very helpful to an independent hotel. Thank you kindly, Dorothy More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Dollinger's Inn & Suites is a mother owned, daughter operated hotel featuring a variety of room types including standard rooms (two queen beds or one king bed), sofa suites, and jacuzzi suites. Our rates include a complimentary deluxe continental breakfast, high speed internet access, fitness center, free local telephone calls, key card security and the most accommodating staff. We offer smoking, non-smoking and wheel-chair accessible rooms. Pets are welcome. We are located only two miles from SUNY Brockport and approximately 12 miles from Robert Wesleyan College. Visit Brockport, NY and get to know the Dollinger's brand of hospitality. You won't be disappointed. ... more   less 

Additional Information about Dollinger's Inn & Suites

Address: 4908 Lake Road South, Brockport, NY 14420 (Formerly Holiday Inn Express)
Location: United States > New York > Finger Lakes > Brockport
Price Range: $90 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Dollinger's Inn & Suites 2.5*
Number of rooms: 40
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Also Known As:
Dollinger`s Hotel Brockport
Dollinger`s Inn And Suites
Holiday Inn Brockport
Brockport Holiday Inn
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